Hotel Kolam Air Panas di Budva

I long wondered if the star system is self appointed as the difference between hotels that claim to be 5 star varies so greatly. One also has to acknowledge that luxury is subjective and therefore even human reviews make it difficult to navigate. However here we go with my thoughts on our stay. The rooms are of a fine size. As a family of four I would say a snug fit. Bath and shower in bathrooms. The sofa is fine for a child, but two children was a challenge, so we had one stay in our bed. Which is a large 2 x 2. The room was clean, but not spotless and refurbishment is needed to bring it up to a more modern feel. If you pay for pool view then ask to be 3-7 floor to allow for a sea view. Our level one view was pool and people outside our balcony about a meter away. The pools are great, however here too the wear and tear is evident, with loose ladders or old tiles. The QR code system for drinks and food was efficient. We never struggled to find places to sit, however being a huge hotel the crowds can be overwhelming. The has been much excitement in reviews around the beach however we felt very underwhelmed. The sardine element of being shoulder to shoulder on grey pebbles/sand was not our idea of luxury. The food unfortunately was average but at 5 star prices. The buffet is big, but the quality of certain items is terrible. My never waste hubby, had to dispose of the prawns at first mushy defrosted bite. However we had some nice meats and fish from the bbq at the beach restaurant and the pizza was ok. Kids club was a favourite for the kids, lots of activities and both the 4 & 10 yo had fun. Service was always friendly, varying sometimes in skills. A peeve of ours was the very tacky cornering of water fountain for dinner with cardboard. It doesn’t scream even 3 star. We drink sparkling so would order regardless, but in this heat with mostly kids, it seems in bad form. Just like paid for coffee in your room. We personally would not come back and don’t see the value, however I think it’s not a bad hotel for a family, definitely would not recommend for couples.

The hotel's breathtaking ocean views were simply mesmerizing. Waking up to the sound of waves crashing and being able to enjoy a cup of coffee while overlooking the sparkling blue waters was a dream come true. The room itself was elegantly designed with a perfect blend of comfort and luxury. The staff was incredibly attentive and went above and beyond to ensure that my stay was enjoyable.

Brakuje mi słów , aby opisać to miejsce . Personel jest niesłychanie miły i życzliwy . Miejsce jest jednym z najcudowniejszych jakie widziałem . Jakość świadczonych usług jest na najwyższym poziomie . Jedzenie jest wyśmienite i bardzo dobrej jakości . Ten hotel jest kompletny i powoduje , że zapominasz o całym świecie . Polecam z całego serca.

Отличный отель. Уютный, чистый, все организовано и продуманно. Бесплатная парковка, пляж в 100 метрах. Номер небольшой, но со всем необходимым (чайников и бесплатной воды в номерах, видимо, во всей Черногории не предоставляют). Завтраки отличные, вкусные и сытные, бассейн с сауной на втором этаже. Единственное, если рано ложитесь спать - берите номера с видом на парковкой (они без балкона, вида на море, но зато никто не будет ходить и петь песни по ночам под балконом). Особое спасибо русскоговорящей девушке на рецепшн - моментально и недорого повысила категорию номера, и просто очень красивая!

Just home after the most wonderful stay at this beautiful hotel in Budva. We flew into Podgorica, about an hours drive, we took a taxi/ transfer. Upon arrival at the hotel, we were warmly welcomed and given complimentary champagne. The lobby is beautifully tasteful. The lady who checked us in was most polite and helpful, truly an excellent example of what front of house should be at a 5 star hotel. Our room (203) was on the second floor, to the side of the hotel, immaculate and spacious, so well presented. Bathroom was also spacious with complimentary toiletries, including shampoo and conditioner in large bottles (a huge plus as a travelling female) Room had very comfortable bed, a seating area and a large balcony also with seating area. Coffee machine and kettle provided, as was a well stocked minibar. Robes and slippers in the wardrobe were top quality. Everything about the room was top quality. We ordered room service on our first evening and this was very generous, presented perfectly. Breakfast was buffet style and catered for all tastes and choices, very fresh, well stocked and well organised breakfast session. The rooftop pool restaurant and bar area was fantastic, we spent a lot of time up here taking in the stunning views, enjoying lunch and reasonably priced drinks. The pool was clean and very well maintained, more of a spa type pool than a hotel pool. Lunches that we enjoyed consisted of pizzas, Italian thin style and delicious, so fresh. We also ate in the rooftop restaurant one evening, my husband had the prawns with vegetables, and said they were the best prawns he had ever eaten. Beautiful ambiance of an evening on the rooftop. The old town is approx 20 mins walk away, and nice for a stroll around, we however, couldn’t get enough of this fantastic hotel, and spent most of our stay here. Thankyou to each and every member of staff who made our stay so amazing, our first visit to Montenegro, and we will most certainly return. Wonderful hotel.

I was staying in Fontana Residence Budva at Fontana Hotel (it belongs to another owner). Hotel was actually great (location and ambience). But the apartment I was staying was terrible (not the room but the host). 1) came early at 11-12plus but understand apartment will be ready only from 130pm-2pm. That's fine. So we went to lunch nearby. However, at about 1pm, host suddenly text us (few times) requesting us to come back (in 15 minutes). Luckily we were nearby so quickly rushed back. 2) whatsapped host on apartment questions, typed in both English and Serbian as she was more comfortable in Serbian, (as hotel staff will redirect them to host. Fair enough as it does not belong to hotel). Eventually host told us not to bother her (she later deleted the message which I failed to screenshot). 3) host tried to justify review but saying person in contact is staff not host and I did not contact host for the problems. Also claimed staff came at 1pm as a favour but I misused (which is a strong accusation). - firstly: how would I as an outsider know if the person is a host/guest (is not written anywhere on them or in any of our online conversations. There was no introduction too) - secondly: we never demand to check in before 130pm nor request for their staff to come down early and check us in. If she wants to come early, at least inform us prior her arrival instead of rushing us and demanding us to return in 15mins. Unfortunately, I could not share the whatsapp screenshots on reservation platform due to their T&Cs. If I could share it here, I would. Our whatsapp messages are solid claims on what really happened and host decided to brush it off and blame the customer instead. Fontana Hotel is great (the 2 stars are strictly for them) but avoid the Fontana Residence Budva (at level 8) instead. Host and staff's attitude really spoilt one's holiday.

Condo hotel Allure is just amazing! we had a great time, although we have booked just few nights. Everything is super clean and brand new, and in top location. One of the best things is garage which is quite cheap ( 17eur ) looking from perspective that Budva is traffic nightmare. Staff is very polite and professional, somewhere acting as your own concierge since you can bother them with numerous questions/issues and they will solve. And we have even met owner Drasko who is guru when it comes to advices related to whole Montenegro coast, and he knows people and knows places. We have even talked a bit about real estate and if you plan to invest he is the guy to ask, and for sure he will help you! One more time huge thanks and this 5* condo really deserves 5*.

!!! AVOID !!! KEEP POSSESSIONS SAFE AND MONITORED!!! I am aware of the positive reviews but from my personal experience this hotel is NOT 4 stars, saying it scrapes a 3 star is being generous. 2 star from my experience. We were given an early check in only to have multiple issues with the room, the bed sheets had rips in them, the pillows were as comfy as a bag of marbles, the unit had a large mark/chip of damage, the rug on the floor was dirty, some drawers had hair in them!! The shower was faulty, some damage to the bathroom door. The phone to reception was faulty, I had to hold the line in the wall for it to work! And when we did use the phone to ask the staff to bring bathrobes I had to repeatedly ask despite being told they would bring some up immediately. The cleaning baskets were always left on the floors. There are no cameras in the corridors which seemed very convenient after finding out on the the second morning of our stay that 190 euros was missing from my wallet which I left in my case in the hotel room!! I made several complaints about this matter and even went to the local police. It was not resolved and the hotel staff just palmed it off and insisted that I should have used the safe, as if it was my fault!!! It took DAYS to get in touch with someone from the Aycon Group, the local head office on the maps was a run down apartment building!! Even when we had a reply it was very unsympathetic and unhelpful. The fact this chain even continues to exist is mind boggling. I will update this review with pictures, as they are on my partners phone. May be good for a couple nights stay but we had to endure for a week. I am glad to be heading back home, to the UK so that says it all!!! Good riddance

First of all, you can see the comment as another hotel manager. As managers of a five-star facility in Turkey/Bodrum, we chose this place for a 3-day trip. The hotel is quite affordable in terms of price and performance. Rooms are clean and useful... There was no kit in the room, but they provide it if you ask (slippers, bathrobe and toothpaste) I will not evaluate the breakfast variety as in Turkish hotels, because we, all-inclusive hotels, exaggerated this issue a little, but when we compare it with European hotels during our visit, it is okay. Only in the service. There were no napkins, wet wipes, brewed Turkish tea and a caring friend on the tables, and unfortunately, he was a bit distant, serious and sullen. But as a general evaluation, we can say that it got plus points thanks to the receptionist Gordana. As long as Orduna exists, she can find solutions to all your questions and problems with its smiling face and solution-oriented business approach. Thank you Gordana 😊 Would we prefer to come again? Yes