Hotel dengan Tab Mandi di Kutchan

The room is huge and comes with a kitchen and living area. They have all the utensils and equipments if you want to cook. Came here during autumn so can't comment on the convenience of travelling to the skiing spot. The parking garage is under the building so it was convenient.

Top-notch service with free private pickup service to and fro from the welcome centre to the hotel.

I would like to share a few words with you about our feeling of coming back to your Park Hyatt Hanazono hotel from 29/3/2024 to 3/4/2024. We are beginners of skiing, therefore, our first choice is a ski-in and ski-out hotel. Therefore, last year we came to your hotel and we came back again for further improvement of our skiing. We travelled a long way from the airport to your hotel for almost over 3 hours. However, we didn't receive a warm welcome from your hotel by the time we got out of our car. By the time we checked-in, the handling time took much longer than I expected, maybe we all felt tired after long travelling and wanted to go up to our room. Another guest who was sitting next to me seemed to complain about your service to another staff.. When we arrived at our room, only 3 mandarins were put on the table to welcome us but they did not look very attractive. Next morning, the breakfast was as good as last year, because nothing more had changed. But again, not very welcoming. Our dishes were piling up on the table long before they were taken away. That was not the case last year. We asked guest service to fold up the sofa bed as we wanted it to be more spacious. However, I called several to get it done when we came back from skiing in the evening. But we clearly said we could do it when we were out in the daytime. We booked 2 adults and 1 child, however, we could only find 3 adult clothes for onsen. We called guest service to provide us with child cloth for onsen. However, after tidying up, they provided us with another 3 sets of clothes for onsen again. So, my daughter wore oversized clothes to the onsen. It was not like this when we first came here last year. Luckily, on the third day, we met a new and young manager during breakfast, we received a warm welcoming smile for the first time. We chatted for a while and my daughter felt happy with him. Last year, my daughter made some friends here with your staff and learnt some Japanese from your staff. That made her like the Japanese culture and language. Ironically, after folding up the sofa bed, they mistakenly mixed up my daughter white colored soft toy - cinnamoroll - with the bed sheets for the laundry. Luckily, maybe with the help of the young guy, we found it back. My daughter was so delighted, thanks for all your efforts, but however, the soft toy had been shrunk by the laundry machine. The inner tubing was one of our favors in Park Hyatt Hotel, however, it looked obscenity and did not match with the natural scenery and the well-designed architecture surroundings at all. It looked like a facility in a developing country. Next Easter holiday was a late holiday, maybe no more snow for skiing. Originally we had planned to come again with whole families of six for skiing. Maybe it is high time for us to look for another ski-in ski-out hotel, though I have promised the young guy to meet him next year.

The rooms are very spacious and tidy, love the Onsen spa very much, it’s so relaxing after skiing. Everyday the meal was served with different assorted dishes and they were super yummy. The washing machine with dryer function is a big plus as well. Will definitely come back again!

I love it here. Facing mt yotei took a lot kf pictures with it. Its the best for solo travellers might come back here. Although far from hirafu and hanazono ski but theres a shuttle going back and forth for free!! I love the breakfast buffet also. Worth the money.

Generally good and new hotel. The only downside is that food options are extremely limited. Hotel should consider having rotational buffet menu for breakfast and dinner. Guests cant keep eating the same food 3-5 days in a row.

Stayed here on 20-22 Dec 2023. Location is actually very good, near multiple food options and also just a 7min walk from bus stop. Just that if you are dragging luggage in the snow, it’s not that fun🤣. Room was spacious and comfortable for 2, with the view from the room being a slope with people skiing. Pretty cool. Breakfast was buffet spread of mostly Japanese breakfast food, nothing too fancy but gets the energy in for ski day

Good experience except you cant help but feel that they trying to sqeeze every cent out of you (we were charged extra for a cooked egg at the breakfast buffet + there seem to be very few free services. Other than that service was great and friendly

提前了半年預訂了山翠 酒店的各個方面都讓人感覺很舒適 首先地理位置優越 離遊客中心300米 大巴車過去的話即使有行李走路過去也沒問題 一路下坡 酒店也有車可以去接 我住的房間正對羊蹄山 還有房間是對着雪場裏的白樺林 景色都棒棒噠 衞生打掃的很到位 有天還幫我洗了水池裡的杯子 細節也都很乾凈 酒店的設計風格也很討喜 整體都是深色 下雪的時候中間的天井特別美 然後白天拉開窗簾外面都是白色的反射到屋裡的光線也很柔和 因為房間內的色調為灰色暖灰色 唯一有一點 晚上的時候燈光感覺不太亮 在房間做飯吃飯的時候感覺光線不夠充足 早餐雖然每天都差不多 但是每一個品類都有品質也很高 我連續住了五天也沒有吃膩 麪包黃油還可以繼續吃 酒店最大的特色應該是服務 24小時中文 然後有免費的接駁車衹需要提前一天預訂 去鎮上的兩個超市 附近的餐廳都很好吃 有一天臨時想去小紅點買貼紙 uber根本打不到車 然後讓酒店幫忙叫了車 都是一口價 來回3公里的路程人民幣300元 所以酒店提供了免費的用車服務是多麼的方便呀

雖然二世谷的春雪很一般，但酒店的服務和設施治癒了我的心。尤其是每天滑完雪訂一個免費私湯，非常愜意了。