Hotel dengan Tab Mandi di Gokcedere

I arranged this hotel from united states for a 4-day family retreat. From the check-in to check-out, we had an exceptional experience. Staff were knowledgeable, helpful and smiling. Food did not disappoint either: it was plenty, fresh and delicious. The bonus feature of this hotel is its history and connection to the founder of Turkish republic. For a historical building, impressively everything was functional and in impeccable condition. Facilities were kept spotless clean and housekeeping was safe; none of our personal items were touched. The spa services were also very good and affordable. I highly recommend Turkish bath and massage package. I hope this great management remains same as we plan to visit again in the future.

They need to explain the reservation like we are made the search not like what they have Because of wrong reservation they forced us may we are pay for the next night or keep the reservation like they trip.com gift us we was eight adult with one baby the problem is when we are made the reservations through trip.com the search was for eight adults and one baby but the reservation was for adults with nobody else

I stayed in this hotel 4 nights. While booking, I did request to room far from the restaurant and entrance facing room because of the very loud music ( restaurant) and constant small of the cigarette ( from the balconies facing both entrance). I sent a few msg, nobody replied to confirm. However in arrival I got the room requested. Staff speak barely English. To order a orange juice I had to show/ explain with my hands Breakfast was mostly the same, dinner variable and tasty. No juices was on the buffet. The strong point of this hotel is the roof pool. Thermal water, very hot, good for relaxing. However,some of customers was really annoying: speaking ( shouting) VERY loudly on phone/video call. Also they was very drunk ( at 14 h). They completely ignored the staff and other guests remarks. Myself, asked them to be more quiet as a response was”Fack” probably only 1 word young Man new in English. He started to put the peanuts, snacks in to the pool trying t get my attention. I stayed calm, until he took bathrobe where was my phone,key card, some personal belongings and out on him I asked him to give it back. He was very aggressive towards me. He didn't understood anything,due to drunkenness. Luckily the staff member took my belongings from his pocket and returned them to me. SPA HOTEL 4 STAR*** THIS SHOULD NEVER HAPPEN! Never ever during my stays in hotels with 5 stars or without any I didn't seen similar customers behaviour. Staff had to stop it straight away and strictly. But nobody did. So. Hotel itself is ok, I mean room what I had. Cleaned every day . Some mold in the bathroom, smell of cigarettes in bathroom coming via ventilation. Spa, so/so . I give hotel 4 *. Just not to harm them with a bad score.But my feedback is definitely not positive.

This is my 2nd visit to Termal Elit Hotel. Thermal Elit is a very friendly and relaxing place to stay. Family run. Spacious and very clean rooms with plenty of piping hot thermally heated water. Breakfast is served daily by the excellent Mr Vehbi who will endeavour to keep tyou well fed and comfortable. Room service is available for tea، coffee of breakfast. When you stay in Termal, you won't go wrong with this hotel!

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