Cari Hotel dengan Tab Mandi di Cleveland

PLEASE TAKE NOTE: Although listed as a Marriot Property, it is not managed or maintained by the Marriott corporation (and it really reflects this issue!). I have continuously stayed at this hotel for the past 4 years and have watched it substantially decline. I am a Marriott Silver Elite member and have liked the convenience of being able to access my car versus the Marriott Courtyard a few blocks away. I have always wondered why this Marriott was not up to standards in terms of mechanical issues (on two occasions-no working a.c. in the room (this week I had to move rooms at 11 p.m. at night); poorly stocked kitchen, paper, towels and even missing the coffee basket this time). I asked, dropped lists, and never received them. During this particular stay, my first room had one bed that had a lot of hair on the inside of the sheets and pillow. It made me question if the bed had just been made, not changed. The food has always been minimal and you really need to bring your own. I am not even picky, but it is ridiculous. Well, after tolerating continuously barking dogs and people fighting in the room next door at 1:45 a.m.-none of which is the hotel's fault, I arrived home to 2 angry phone messages that I had not checked out and the hotel was booked, etc. etc. and the second individual was extremely nasty. Well, the paper bill I received at checkout clearly recorded the time at 7:48 a.m. -so what is your issue? When I called today to make sure we were all set with this issue, the gentleman was extremely indifferent, bordering on rude. Most of the staff act this way-as if the occupants are ”pains in the butt”-very unprofessional and it makes you afraid to ask for anything. I am really not confident they know what they are doing technologically. It makes you feel terrible and scratching your head if you have stayed at a real Marriot (at any level) . On the ”plus” side, the rooms are spacious, and the location to some very good restaurants outside the door, CWRU, the medical centers and the museum area is outstanding. One manager, the night I had to move went way out of the way to move me and make sure the next room was cooled down and ready with the lights on-and I didn't even ask to move. He was the only good experience in this last stay. The Marriott Corporation needs to intervene or remove the company's association.

Was near the waterfront and had nice service staff. Hotel was abit old and toilet was abit small. Overall a decent stay

我是中國留學生，辦入住時是個黑姐，感覺有點被歧視了。明明我是一個人入住，居然被分到雙床房了🙈city view一般，房間設施還行。

We stayed here for the location to the huntington convention center. The room was clean and fully stocked for our stay. The beds were very comfortable. The rooms were quiet and the view was great.

Boleh mempunyai tilam yang lebih baik.

I love Marriotts because you know what to expect, but this one was superb. We came in late at night and called to make sure we were parking in the right place. The staff made us feel at home as soon as we contacted them. The location is perfect, a short walk to most attractions including the Rock and Roll Hall of Fame. Close to many restaurants and a great breakfast right in the hotel. I wouldn’t stay anywhere else next time I’m in Cleveland.

在我們入住期間，每個人都很友善，樂於助人，從辦理入住手續到代客泊車，再到餐廳服務員。 游泳池很乾凈。 我們的樓層很安靜，房間也很漂亮。

Katoya was absolutely amazing!!! She makes a delicious espresso martini and has amazing hospitality. She made my stay so great and look forward to coming back to Cleveland and staying at this hotel again.

The huge is enormous. Had more space than I needed as a solo traveler in town for a work meeting. Tried making coffee in the morning, and the coffee packets provided in the kitchen are for a single serve coffee maker, however the coffee maker is for a full pot of coffee… The lighting in the bathroom and sink area was very dim and in need of some updating. Location is convenient to many places in downtown Cleveland.

The staff were very accommodating which was particularly important for my wife who was being seen at the Clinic. We were given a room late morning, arriving before standard check-in and were allowed a little later at 1pm, since our appointment and lab work took longer than expected. Most important was the staff in the Club on the 14th floor. There were three women in particular that were cheerful, extremely helpful - one's name with Antoinette. I apologize for not having the names of the other two women but they were present on Sunday 10/27/2024, so Im sure they can be identified by you. Despite the difficult circumstances for the visit to Cleveland, these people made a huge difference. We will be sure to request a room on the 14th floor when future Clinic visits are needed.