Hotel berhampiran Big Lots, House Creek

I have to start off by praising Hilton's staff who always provide great customer service (thank you Ashley (sp?) and Dynette!). There is another young lady that was there at night whom I kept calling about our late arrival, but I did not catch her name. A special thank you goes out to her as well. Check-in was easy, fast, and included a goody bag! The property as a whole is large and the environment is peaceful. This hotel was very quiet! They had a large dinning area as well as a patio that you could eat out on. They also have a mini mart which is always very convenient. Some parts of the hotel could use some updating such as the slowly opening elevators doors, extra springy beds, double doors for bedroom doors that have a bit of a gap between them, and, in our case, a table that had been broken in half and then clearly repaired (but was still misshapened). Our room also had a chair partially blocking one of the bedroom doors. I'm sure this hotel has lots of other great amenities, but I did not have time to take a look around this visit. They had a variety of food to offer for free breakfast and the food was good. Overall, this hotel was a good choice for us considering it is hard to find hotels that offer a 3 bed, 2 bedroom, 2 bathroom suite.

We arrived around 2:30 ish pm and needed to get to our room, order LYFT and go to a meeting scheduled for 5:00 pm. The desk person said check in time is 4:00 but would ck to see if a room had been cleaned and ready for occupancy. He verified one was ready and allowed us to go to that room. We were appreciative of the cleaning staff and the desk person. All the hotel employees were friendly and courteous. The desk personnel even helped me with getting a Lyft app set up on my phone. The breakfast buffet was really good and extensive. There was always a line to cook waffles which caused a back up and slow moving line. Maybe have more waffle irons available. I wanted to order food from a nearby Panera Bread but the desk personnel called and/or looked up on line to find it had closed. She suggested if I placed an order thru the Panera Bread app, the person who drives the shuttle could take me to a different Panera Bread a little further away to pick up the food. I accepted her offer, bought the driver a snack and gave her a tip. I was able to have a wonderful mid afternoon meal. The beds were very comfortable. I like the bathroom door with ”cloudy” glass which allows light in for use of the bathroom overnight. I like the use of attached to the wall containers of bath soap, etc. which definitely cuts down on use of smaller containers partially used and thrown away. One important thing we suggest is the street sign for Arrow Street be much larger. Not being locals, the area was unfamiliar with us, there is heavy traffic and the Arrow Street sign is very hard to see. Otherwise, we were very happy staying in this hotel.

Very nice staff is extremely helpful would definitely stay here again

Perkhidmatan pelanggan yang hebat, sangat memahami dan mengendalikan diri mereka dengan sangat profesional. Disambut dengan penuh hormat. Bilik itu bagus dan sangat luas.

Everything was great. Service at the front desk was efficient and friendly. Our bathroom light flickered a bit but it was not a big deal. Bed was clean and comfy. Had some loud guests in the middle of the night, but again, it happens. We enjoyed our stay. Breakfast was delicious and the ladies handling the food line were friendly and very sweet to us. Thank you.

Great gym, beautiful pool, beautiful common area, this is a really great hotel with nice amenities! They have convenient laundry for guests. The only thing missing is I wish I had been some bottled water provided in the room and I wish they had been daily turn down service, but maybe that is because of the pandemic? It was all great otherwise.

Hotel ini bersih dan selesa. Lokasinya boleh diterima dan kedai makan yang bagus berdekatan. Malangnya beberapa kemudahan mereka tidak berfungsi semasa saya masuk seperti pencetak atau komputer mereka. Kakitangan sangat membantu dan melakukan kerja-kerja sekitar. Makanan terpaksa hilang kerana Covid tetapi masih kenyang.