Hotel di Houston dengan Kolam Renang

I was at a perfect location, Staff was accommodating. However the electricity went out in our room it got hot. My key to parking wasn't working after 24 hours I paid for a 40 hour key. which I wasn't told about paying for self parking. My room was suppose to have Free breakfast it wasn't. Never staying there again.

Hotelnya cantik. Bilik itu mempunyai cebisan makanan kecil di atas lantai. Saya suka reka bentuk hotel. Kakitangan yang sangat baik di kaunter penerimaan tetamu.

Perkhidmatan yang luar biasa. Perkhidmatan valet dan meja depan adalah antara yang paling berguna yang saya temui.

Saya suka tinggal di sini. Saya mendaftar keluar pada pukul 11 dan saya mendaftar masuk semula pada hari yang sama. 😊

Lokasi mungkin bahagian yang terbaik. Ia bersambung dengan pusat konvensyen dan terdapat juga begitu banyak restoran dan trak makanan yang berdekatan dan terdapat beberapa yang bersambung dengannya juga. Ia sangat bersih dan saya pasti akan tinggal di sini lagi.

Kakitangan hotel adalah yang membuatkan saya suka hotel ini. Ia bersih, mudah dan sesuai untuk penginapan di Houston. Anda tidak akan menyesal menempah dengan hotel ini.

Well, I wanna say first this is better than my last stay, but it still needs major improvements. I appreciated the complimentary upgrade, but as I can't submerge myself in water right now, it doesn't really do me any good. The staff is mostly great, but my last full day, I just wanted to sit by the pool for 30-40 minutes. Not use the pool, but just sit in a chair because the weather is nice. Apparently, that's still out of the question, so yeah. I gave them another chance, and it was such a small thing I asked for. Spend over $500 on a stay, you'd expect to be able to sit where you want, especially as I wasn't even asking to use the pool itself. Sorry to take the front desk clerks away from what I assume must have been a riveting conversation! The young man who worked Friday evening (around 7pm, black shirt) was very helpful and professional, you need more employees like him, as well as the young Black man who worked evening I believe Thursday. The women at the front desk just seem annoyed to be there.

Bertemu dengan beberapa rakan untuk sambutan hari lahir. Suka bahawa ia berdekatan dengan Dave N Busters. Bilik mungkin lebih besar dan lebih bersih tetapi saya sihat secara keseluruhan.

Nice spacious rooms with comfortable bed. Lobby was very nice. If that’s all you need then this is a great place. Our problem was on Trip Request it mentions free parking. That’s not the truth. They charge for parking. We were told to park our car where we could see it from the window- some issues with people breaking into cars. Since we got charged for parking I expected to see security. We stayed 3 days- never saw any security. No microwave in room. We sure didn’t expect that. No coffee in lobby area unless you bought it from Starbucks. Used the shuttle to go back and forth to MD. One evening I called at 7:20 and we got dropped off the shuttle at 8:30. We even drove right by the motel. Said we got MD rates but I don’t think happened at all. It was pretty expensive. Now at another motel with free breakfast and lower price.

I initially posted a review but had to remove it and provide an update. I stayed at this hotel for only one evening. I was in Houston for work and when I returned to my hotel room, all items I had in the room that were not in a closet or drawer were gone. In total, it was over $430 worth, including my gym shoes, apple magsafe charger, food, and toiletries. I informed the front desk and my experience with Lenice was absolutely horrible. No empathy at all for someone who had just had most of their day-to-day items taken and she was extremely rude. I cut the stay short and went to another hotel and filed a police report. It has taken 72 hours of me calling the hotel and IGH's corporate office to find out that anyone who went in the room denies seeing anything in there and I have to wait for the police to investigate. The corporate office has been no help. I'll never stay at another IGH hotel.