Hotel berhampiran Heemtuin Houten, Houten

Mooie, grote en luxe lodges. Leuk ingericht, apart woon- en slaapgedeelte, fijne regendouche en apart toilet. Het bed sliep ook heerlijk (boxspring). Enige minpuntje was de gastvrijheid, het is ook maar een kleinschalig hotel (10 kamers). De 'receptie' bevindt zich in het restaurant, je krijgt een pasje overhandigd en that's it. Geen info over diner, uitchecktijden, gebruiksaanwijzing apparatuur enz. De chromecast op de tv kreeg ik niet aan de praat, dus heb ik maar netflix op de laptop gekeken. Zonde...

Nice, clean hotel in a great location for the train/tram and football stadium. Check in was quick and got a nice g&t welcome drink. Service was quick and the staff were friendly. The room was nice, but the view wasn’t the best. No kettle facilities in the room which is a must for me! However, they serve hot and cold drinks downstairs. The outdoor area on the canal was lovely in the sun! Would definitely stay again.

Nice hotel, decent rates, good bathroom, but really just lacking in information. First off, the hotel is in a mall, and there’s no indication of which doors are open after the mall closes and which aren’t. Google Maps is unaware of that, so if you’re relying on that or a similar service to get you back to the hotel, be aware that will not work, and employees will not provide you with useful information about this unless you ask. For the record, I eventually managed to enter via Catharinje Esplanade. Second, maybe it’s because I visited on a holiday, but there was no front desk or room service late at night, which would be totally fine IF that communication were provided. But there was no indication whatsoever that the supposedly 24 hour room service was not actually 24 hours. Again, certainly don’t begrudge employees a night off. But *management* needs to do a much better job communicating what services are or are not available and when. Don’t promise something your employees can’t deliver. If management would just set realistic expectations and provide a little more useful information, this would be a nice hotel.

The first time I stayed in this hotel a few weeks ago was perfect, but the most recent time there was a problem with sewage which caused a bad smell in the hotel. A complaint was raised. The hotel should have done more to comfort guests during this situation. I hope this never happens again.

Location is perfect right next to Utrecht Central station and a big shopping centre. Pass the shopping centre and you're in town centre. Has a swimming pool and a small gym on the top floor. The only problem we had was one of our towel had some brown stains on it which doesn't look very pleasant but we showed them and they got us clean ones straight away. Also there wasn't hair conditioner but in another of their Inntel hotel we stayed there was. Try to get a room facing the train tracks I think would have a better view.

地理位置方便，烏特勒支中央火車站步行6分鐘左右就到了，酒店外表平平無奇，房間設施卻還不錯，衛生間也挺大，特大的床有2.3米左右寬，床品枕頭都很舒服。中央車站有很多餐廳和超市，還有一家中國奶茶店Tea Guys，終於喝到了來荷蘭后最好喝的奶茶。

My stay at the Bunk Hotel exceeded all expectations. 1. Location - it was much better than I thought it would be - everywhere was close, there were many restaurants or bars around, as well as a shopping center, and the music complex where I spent most of my time was only one block away. 2 Facility - I spent two nights sleeping in the Bunk Pod and the capsule was of a much better standard than the capsules I had seen so far - first of all, it was higher and had a double mattress. In addition, the room itself, where the capsules were located, was well soundproofed. I slept great there. 3. Food - delicious and filling, the restaurant had both gluten-free and vegan options, and a detailed allergen chart is available. Kudos. 4. Service - by far the greatest value of the entire facility. All of the staff were incredibly friendly and helpful and did everything they could to make your stay enjoyable. Let me give an example that surprised me: On the first evening I misunderstood the locker system and instead of using the free locker under the sleeping pod, I rented a paid locker in the corridor for 24 hours. I realized this within a couple of minutes, and immediately vacated the paid locker. I didn't have high hopes of getting the fee back, but I asked the staff about it, hoping for at least a partial refund. I was told at the reception desk that this would probably not be possible, but as compensation for this - even though it was my mistake - they could offer me a free coffee. A very nice gesture, which I accepted and carried on with my day. Imagine my surprise when the next day I received a refund of the full amount paid for the locker rental. I simply have no words, outstanding customer service. Most hotels would not care. 5. Self-service - an additional plus was that the entire check-in and check-out process is self-service. You can check in at any time, even in the middle of the night, and everything is done with access cards, even lockers. The only thing that comes to mind is that access to the capsules located higher up could be more comfortable - especially the ladders leading to them. That's the only downside - other than that, everything was excellent.

I travel regularly to the Netherlands and I always insist on staying and the Hotel Vianen. Very spacious and comfortable rooms, clean, well maintained and mostly quiet. WiFi is fast and reliable and bathroom facilities are excellent. There is a pool and Spa, however I have never used these so cannot comment on them. Plenty of parking outside and very close to a major road, so everything is easily accessible. Highly recommended.

Pros: The restaurant and its staff are incredibly nice, open until 9pm (past that, they only serve main dishes) and the meals we had were top notch; we even got a comp'ed appetizer. The pool and spa are open until 11pm and we took advantage of that. There is a table tennis table and a pool table. We had a few extra coffee pods and tea bags added to our closet that they had placed there as extras (no cost to us). You are also close to the Austerlitz Pyramid (just down the road), which is nice to visit (note that this is not the Austerlitz where the 1805 battle took place, just a monument built in 1804 by Auguste de Marmont's soldiers, renamed ”the Pyramid of Austerlitz” in 1806 after Napoleon Bonaparte's 1805 Austerlitz victory). Cons: The facility seems to be ”old world chique” and does appeal to a certain clientele. Due to the way this hotel/restaurant was built and added to over the years, it is quite the labyrinth. If you want to get to the pool, you will have to arm yourself with patience. Moreover, the signs are in Dutch only and the signage is not well done (see the pool reference). Breakfast cost at the time, 18.50 Euro and we skipped it, since there are a few supermarkets and bakeries in the area (car or bike required). Now, our main con was that we reserved a room for 4 adults and we confirmed with a King and 2 twin beds... the fourth bed was a foldable cot or ”camping” bed. The mattress was no more than 2 inches thick and 1 inch once you laid on to it. Needless to say that that person had a rough night. There is no food ordering from outside the hotel, like Uber. The Wi-Fi was really bad from our room. They limit you to 4 coffee pods (a day (based on our total occupancy) and you need to pay if you want more.

super nice hotel for business or holiday. High end design inside and good place outside.