Hotel berhampiran Tirolina, Huerta de Murcia

Hotel de cuatro estrellas que guarda relación con sus instalaciones en general. El desayuno incluido con la reserva bastante completo y surtido. Destacar el spa por sus instalaciones que igualmente se incluye con la reserva sin coste adicional. El coste del aparcamiento es de 5 € aunque hay estacionamiento en el exterior sin coste alguno. Su ubicación no es buena dado que la zona de playa se encuentra bastante distanciada y se encuentra aislado.

Room: gap under door and thin door so you hear conversations in the hall when you’re trying to sleep. Windows old. No in-room safe. Bed sheets clean. Bathroom clean. Stand out point was very helpful front desk. The hotel has parking a two minute walk away. Very central property. The restaurant and tapas bar next door (also Rincon Pépé) is excellent

My wife and I recently returned from a long weekend at the Zenit in Murcia City. The hotel is certainly situated right in the heart of the city, with restaurants, museums and other places of interest all within easy walking distance. My wife has mobility issues following quite a bad long term ankle/leg injury, so it was good to see that the hotel had a machine to take wheelchairs up from the reception level floor. A chair was also placed in the shower for her to use. We stayed for three nights, and enjoyed the breakfasts: A range of options - English and continental - were provided, though the quality of the food did (in our opinion) change somewhat according to who was the chef/cook on duty. Staff were courteous and attentive on all occasions, whether they were based in reception or in the breakfast area. The chief drawback to the stay was the size of the rooms. - We stayed on the second floor in what was an extremely small, hot room where there was just enough room to squeeze between the bed and the wall. Nevertheless, all the usual facilities, along with a couple of minor surprises, were provided, including toothpaste, chocolate and minibar provisions (at a reasonable price) though there wasn't enough space between bed and bar for the minibar door to open properly! All in all, a satisfactory stay, with some drawbacks, in a very central Murcia City location.

Beautiful place to stay with a very warm welcome, reception and breakfast staff were all superb . The hotel was spotless and rooms were spacious and fully equipped with fridge with complimentary water,juice and soft drinks, ironing board , iron, built in wardrobes, safe, flat screen TV, air con, hair dryer, hair straighteners, great spacious shower, tea/coffee facility even some work out equipment (push up bars/yoga mat , the list goes on . 2 for 1 drinks in the reception bar for guests and a private area for residents outside hotel entrance which is a lovely quite area just 50 metres from a lovely church and two really great restaurants. We were in Murcia the 2nd of July and after some business in the Mar Menor for 2 days we decided to return to the Cetina for a second night's stay before moving to our next destination because it was that much of a nice experience and also to the same restaurants. Would recommend this Hotel . Thanks to all Cetina staff 5*'s from me .

El hotel está en el corazón de murcia. Las instalaciones son muy buenas él área de la piscina es genial con su bar y luego por la noche el bar funciona hasta la madrugada. El trato de los camareros del área de la piscina son muy simpáticos y amable y las habitaciones muy confortables

Estuve el pasado viernes día 13/10/2023, y reservé una suite. Indicar que el baño está casi tan grande como la habitación, con su bañera de hidromasaje que no use, pero que tenia. La cama era de las dimensiones indicadas, pero el olor de la habitación, era insufrible. Cuando llegue, las ventanas estaban abiertas de par en par, luego eran conscientes de ello. Baje a recepción y lo indique ( la chica exquisita) y me dijeron que enviarían al servicio, ya que yo salía hacer unas gestiones. Cuando llegue, el olor igual y las ventanas de par en par. Habitación 523. Una pena que lo que podía hacer estado bien, suponga un no volveré, por si acaso. El tema del olor en las habitaciones, posiblemente de la ventilación debe corregirse, dada la mala imagen que te llevas. El parking, para coches muy pequeños y fuera del hotel. Avise de que el vehículo era grande y el chico que me acompañó quería que lo dejara en una plaza que no entraba. Lo pude acomodar en otra, con muchísima dificultad. Y cuando fui a salir, pues no podía, dado que habías vehículos que me impedían salir. Un poco de cuidado con estos detalles también vendría bien

Hotel bueno para pasar una o dos noches. Nosotros hemos estado en dos ocasiones, para hacer una noche de paso. Tengo que decir que esta última vez, lo he visto más descuidado,sobretodo las zonas comunes, pasillos, ascensores, escaleras, todo muy sucio. Por suerte tanto la habitación, como la cafetería estaban limpias.

Great hotel with access to Tram station literally outside front door. Good restaurants within walking distance. Staff very helpful especially front desk staff and breakfast staff. I would like to mention Alejandro who was always very cheerful and helpful. Great pool area but only open at certain times. Spacious, comfortable room.

To say that this hotel was disappointing is an understatement. We arrived at around 10:45 pm on June 5th. When we arrived, we asked if there were any places open to eat. They informed us that their restaurant closed in 15 minutes, so they couldn’t help us. We asked if they could recommend someplace to which they responded that we could walk 20 minutes “that way” and maybe something would be open. No offer of calling a taxi, nothing. We were underwhelmed with the staff already, but when the elevator door opened, we were hit with a smell that I can only describe as dirty gym socks. Then we opened our room. The ever present odor remained, but we were greeted with a whole new set of issues. It was hot, and there was no way to regulate the air. There was a poorly patched hole on the wall inside the door with some brown substance smeared/dripped down the wall. The curtain was shredded as if a cat had been hanging from it. There were broken tiles in the bathroom. The toilet seat was broken (when you sat on it, it slid to the right). One tile was so loose next to the bathroom door that my husband almost lost his balance. Mirrors were dirty. There were lipstick prints on the windows. One of the most disturbing things was that when I picked up the hairdryer, it was sticky. So gross. So, the next morning, we got up to get breakfast only to find out there was no breakfast menu. Also, no lunch menu. So, we did have a tea and a croissant while we watched the kids at the daycare that functions outside of the hotel interact. That was the best part of the experience. During breakfast, we booked another hotel in town. We left for the day. We stopped by and checked into our new hotel which is lovely. We returned to Sercotel to retrieve our bags and check out. So, we paid for four nights in advance. We stayed one; that’s how bad this place is. Also, to add insult to insult, when we checked out, they tried to charge us $44. I told them that we paid in full in advance. The clerk suggested that maybe we had dinner!!!!! NOPE!!! In the end, they couldn’t explain the $44 charge and told us we didn’t have to pay it. Gee. Thanks for not charging us money that we didn’t owe you. Do yourself a favor. Never. Ever. Book. Here.

Staff and service excellent, room was very clean, very happy with the food available and the price, as well as the fact that there is on-site parking. The only negative was the beds - mattresses were too hard and pillows too deep for me. Didn't sleep very well.