Ulasan Ritz · smart Haiyu (Huizhou Shili Yintan store)

I stayed at this hotel 1.5 years ago, and everything was great. However, my second stay during the May holidays (五一) was a nightmare. The room was disgustingly dirty: stained bedsheets, cockroaches everywhere, damp air, and an uncleaned air conditioner. We asked to be moved to another room, but the staff claimed no rooms were available—unless we paid 1,800 RMB for an "upgrade" (a room that normally costs 200 RMB). We refused. Later at night, we were woken up by loud scratching noises inside the ceiling—it sounded like rats or mice. We were so scared that we left immediately and demanded a refund, but the hotel refused. Never again. I strongly advise everyone to avoid this place, especially during peak seasons when they clearly neglect cleanliness and customer service.

Lovely apartment and lovely environment. Very clean and great balcony.

Nice room with sea views

大陽台就是一大景觀，滿意👍第一次與老伴出遊，享受了一次難忘之旅，寬闊的房間，設備齊全，環境優美，雖然有一小段時間下雨☔️，可是一點也不悶，在陽台擺拍也是一大樂事！贊

洗頭時覺得臭，還以為是我游水時打在頭上的海水臭，洗了幾次還是這味道覺得不對勁 拿起瓶裝洗髮水看，2022年5月過期了，關鍵是4歲的孩子也用了這樣洗滌用品，我靠🤮🤮🤮雜牌可以接受，過期二年還給客人，太過份 太不負責任了，……停車場沒有電梯上酒店，停好車後冒着雨拖着行李帶着孩子原地返還幾百米到小區門口，又左拐右才到樓下……體驗不好

停車之後，需要從停車場走到公寓，要自己拎東西走200到300米遠，很不方便。幸好帶了電磁爐和排插過去，不然根本實現不了餐桌上打火窩。管家無服務意識，客人拎那麼多東西走那麼遠的一段路也不幫下忙。進房間後管家把洗衣機的水倒了出來，搞到廚房地面到處是水，帶腥臭味。攜程下單説好是可以提前到10點入住，但是公寓不認，雖然最後攜程賠付200元，但過程讓人計劃調整，簡直讓人狂抓。感覺是近十年來攜程下單體驗最差的一次訂房，沒有之一。

別人家酒店東西幹不乾淨，起碼肉眼看不出來。這一家客廳的沙發又黑又臭。刷牙杯子好多黑點子，床頭上的灰至少一個月沒擦了。需要加強衞生

위치 풍경는 좋다. 그러나 다음부터 절대 이런곳에 가지않을것이다. 태어나서 이렇게 많은 바퀴벌레는 처음본다. 불을 끄면 몰려들까봐 불을 끄지도못하고 밤새 잠도못잤다. 다음부터는 절대! 가지않겠다. 아마 쇼파 안에 바퀴벌레들이 사는것 같다. 아직도 머리가아프다.

一次很好的旅途。一大家子7個人。3張大床。8個人都沒問題客廳也可以睡2人不過要自己帶空調被。下次有機會還會光顧，真心推介

1.工作人員態度親切，服務態度優良。 2.房間整潔，設備整全，空間夠大。 3.露台一線大海境，樓下直接到沙灘，食店及商場。鄰近海鮮街，主要食海鮮，客家菜。 思想沉淀，勁hea之選

第一次入住這家酒店，整體體驗很不錯。陽台景色很好，很舒服，房間很寬敞，乾淨。

房間好舒服，床墊夠軟。花園好漂亮。下去海邊拍照好看。

需然事前都估計到是小業主沒有用途的住宅，改裝做出租民宿，但天寒地凍及落雨晚上，我們在小區大閘外等人帶才可入小區我，我不停打震。 我定了6間房，分開3个樓層，我獨自行出電梯後，柒黑一片不敢行，最後都係等人帶才找到所租單位，基本上單位是清潔舒適的，但不够10度的天氣，沒有暖氣。 只有一張薄薄的棉被，早餐時，我的朋友們都異口同聲說，要起身穿着大外套才能繼續睡覺。

位置不錯近海灘，附近有便利店和餐館，也有超市可購物，可算是齊全。但海雲天可能是超過10年樓，樓宇比較殘舊，保養較差。