Grand Barony Hotel

There was a drone on the hotel site that hovered around my room for roughly around 16 mins. This same drone was following me and my girlfriend possibly for 5 mins after we left the pool area. I signaled to the flyer or operate to please get the drone way from my room due to privacy reasons I wanted to enjoyed the full amenities of the room including the balcony Regardless, I am in no knowledge of who is flying the drone and if possible spying and recording is going on. Not only about my privacy but also the privacy of others. Perhaps others may think nothing of it of won't mind but me along with girlfriend did find this highly uncomfortable I have video recording of it as well I preferred not to write this on the review and speak to an agent directly to express my concern and dissatisfaction. This was the response from a customer service agent . “对于这个事情真的感到很抱歉，但是昨天您未及时反映，我们并不知道此事并不能及时为您处理，无人机并不是酒店的，应该是其他人” . I further responded …”I've never experienced this situation, so l gave it some thought. I handled the situation the best way I could by closing off my balcony. Limiting the full use of the room I paid for .What are the rules and regulations in regards to what the hotel allows guest to use gadgets as such What policy is in place ?” The agent then responded saying . “我们酒店是禁止客人使用无人飞机的。如有发现我们会及时禁止客人并查看客人拍摄的视频内容，已保证住店客人的隐私” I responded and said “I'm the guest making the complaint Being that it was flying for over 10 minutes in close proximity near my room You had no feedback yesterday because I was researching if this was allowed or not. I closed off my balcony Being a guest I've never dealt with this privacy invasion. This was my first stay at the hotel. I believe I took the actions to properly protect myself and privacy in an according time frame until I was able to confirm what is allowed by the hotel or not. This is for sure my last knowing that there is a policy that the hotel has set about DRONE being used on property and not doing its JOB by enforcing to to ensure the PRIVACY AND SAFETY of its Guests/Customers/Stakeholders.

The hotel location was excellent just beside the sea, we enjoy the stay .

The hotel itself has a nice location on the beachside, and the pools are generally well maintained. The hotel and surrounding area are looking very tired however, with much of it needing maintenance or just not being used at all. The lifts are also in need of an update. Despite this, it's generally an okay hotel, the rooms are fine and have good views.

was a great weekend away. perfect location. ideal for all travellers especially families and couples

Good 👍

酒店整體環境舒心雅緻，設施配備齊全，房間打掃得乾淨清爽。管家美燕服務耐心周到，待人熱情貼心，有問題響應及時，辦事細緻負責。全程入住體驗很舒服，旅途倍感省心，下次過來還選擇這裏，強烈推薦✨

入住體驗舒心，我們到酒店是上午十點過，剛好碰見師傅放置好新的浴袍，空調也開好了，師傅人也好，入住第二天，我説不用打掃，他還是給我放了兩瓶水在門口。酒店環境優美整潔，配套設施齊全，無邊際游泳池非常安逸，乾淨，就是自己得做好防曬哦。出門就是沙灘，我一個內陸人，好稀奇海，逛了三天海邊，臨走的早上還在海邊鞦韆上坐了半個小時。 管家美燕服務貼心周到，響應及時，有需求都會耐心幫忙處理，全程細緻負責。酒店夥食也不錯，早餐豐富，晚上還有海鮮自助餐和燒烤，就在海邊沙灘。這次入住很滿意，房間也很舒適，整體滿意。

入住體驗超出預期，環境優美靜謐，房間整潔無異味，配套設施完好好用。管家美燕敬業又温柔，溝通貼心細緻，遇到事情主動幫忙協調，服務十分暖心，整體性價比不錯，是一次很愉快的入住。

酒店環境舒服愜意，各項設施齊全，房間打掃得乾淨透亮。管家美燕待人熱忱，服務細緻入微，有需求都能快速回應，貼心解決各類小問題。整趟入住輕鬆舒心，體驗感很棒，出行住宿首選。