Grand Barony Hotel

There was a drone on the hotel site that hovered around my room for roughly around 16 mins. This same drone was following me and my girlfriend possibly for 5 mins after we left the pool area. I signaled to the flyer or operate to please get the drone way from my room due to privacy reasons I wanted to enjoyed the full amenities of the room including the balcony Regardless, I am in no knowledge of who is flying the drone and if possible spying and recording is going on. Not only about my privacy but also the privacy of others. Perhaps others may think nothing of it of won't mind but me along with girlfriend did find this highly uncomfortable I have video recording of it as well I preferred not to write this on the review and speak to an agent directly to express my concern and dissatisfaction. This was the response from a customer service agent . “对于这个事情真的感到很抱歉，但是昨天您未及时反映，我们并不知道此事并不能及时为您处理，无人机并不是酒店的，应该是其他人” . I further responded …”I've never experienced this situation, so l gave it some thought. I handled the situation the best way I could by closing off my balcony. Limiting the full use of the room I paid for .What are the rules and regulations in regards to what the hotel allows guest to use gadgets as such What policy is in place ?” The agent then responded saying . “我们酒店是禁止客人使用无人飞机的。如有发现我们会及时禁止客人并查看客人拍摄的视频内容，已保证住店客人的隐私” I responded and said “I'm the guest making the complaint Being that it was flying for over 10 minutes in close proximity near my room You had no feedback yesterday because I was researching if this was allowed or not. I closed off my balcony Being a guest I've never dealt with this privacy invasion. This was my first stay at the hotel. I believe I took the actions to properly protect myself and privacy in an according time frame until I was able to confirm what is allowed by the hotel or not. This is for sure my last knowing that there is a policy that the hotel has set about DRONE being used on property and not doing its JOB by enforcing to to ensure the PRIVACY AND SAFETY of its Guests/Customers/Stakeholders.

This the best hotel I've been into. The service is great and its location is perfect, it's by the beach.

剛剛結束在君延酒店的假期，忍不住要來誇一誇！這絕對是一次超乎預期的完美體驗！💯 📍 位置無敵： 酒店位於雙月灣的核心位置，我們訂的海景房，推開陽台門就是無邊無際的蔚藍大海！🌊躺在床上就能看日出，傍晚在陽台吹着海風，看夕陽西下，簡直不要太愜意！下樓走幾步就是沙灘，玩沙踏浪非常方便。 🏨 環境與服務： · 房間設施： 房間非常乾淨整潔，裝修是現代簡約風格，看起來很新很舒適。床品柔軟親膚，一夜好眠。最驚喜的是有一個大浴缸，玩了一天回來泡個熱水澡，瞬間解除所有疲勞。 · 衞生狀況： 衞生間乾濕分離，打掃得一塵不染，光腳踩在地板上都很放心。這點對於有潔癖的我來説非常重要！ · 服務態度： 從前台到客房服務，每一位工作人員都面帶微笑，熱情周到。辦理入住迅速，有問必答，還貼心介紹了周邊的美食和遊玩攻略。 🌟 亮點體驗： 1. 無邊泳池： 酒店的空中無邊泳池是點睛之筆！拍照超級出片，彷彿與大海連成一體，游泳的同時盡享海天一色的壯麗景色。 2. 親子友好： 看到很多帶小朋友的家庭，酒店有小童樂園，沙灘也很平緩，非常適合親子游。 3. 細節滿分： 房間的迷你吧、智能窗簾、高速Wi-Fi等細節都做得很好，提升了整體的入住品質。 總之，這次入住體驗感滿分！已經安利給身邊的朋友了！下次來雙月灣，君延酒店依然是我的不二之選！強烈推薦給大家！👍 特別是酒店裡的小袁管家，人美服務態度好，有耐心，必須點贊👍🏻