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Kami Memadankan Harga
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Ulasan Tetamu
4.3/5
1865 ulasan
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Ulasan yang disahkan
Persekitaran4.3
Kemudahan4.2
Perkhidmatan4.4
Kebersihan4.3
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Semua ulasan(1865)
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Lif agak baik(71)
Bufet yang lazat(29)
Ulasan kurang baik(120)
IslandBoi
Bilik Double Pandangan Tasik yang Elegan
Menginap pada Sep 2024
Keluarga
16 ulasan
2.7/5
Disiarkan pada 17 Sep 2024
There was a drone on the hotel site that hovered around my room for roughly around 16 mins. This same drone was following me and my girlfriend possibly for 5 mins after we left the pool area. I signaled to the flyer or operate to please get the drone way from my room due to privacy reasons I wanted to enjoyed the full amenities of the room including the balcony Regardless, I am in no knowledge of who is flying the drone and if possible spying and recording is going on. Not only about my privacy but also the privacy of others. Perhaps others may think nothing of it of won't mind but me along with girlfriend did find this highly uncomfortable I have video recording of it as well I preferred not to write this on the review and speak to an agent directly to express my concern and dissatisfaction. This was the response from a customer service agent . “对于这个事情真的感到很抱歉,但是昨天您未及时反映,我们并不知道此事并不能及时为您处理,无人机并不是酒店的,应该是其他人” . I further responded …”I've never experienced this situation, so l gave it some thought. I handled the situation the best way I could by closing off my balcony. Limiting the full use of the room I paid for .What are the rules and regulations in regards to what the hotel allows guest to use gadgets as such What policy is in place ?”
The agent then responded saying . “我们酒店是禁止客人使用无人飞机的。如有发现我们会及时禁止客人并查看客人拍摄的视频内容,已保证住店客人的隐私” I responded and said “I'm the guest making the complaint
Being that it was flying for over 10 minutes in close proximity near my room You had no feedback yesterday because I was researching if this was allowed or not. I closed off my balcony Being a guest I've never dealt with this privacy invasion. This was my first stay at the hotel. I believe I took the actions to properly protect myself and privacy in an according time frame until I was able to confirm what is allowed by the hotel or not. This is for sure my last knowing that there is a policy that the hotel has set about DRONE being used on property and not doing its JOB by enforcing to to ensure the PRIVACY AND SAFETY of its Guests/Customers/Stakeholders.
Terjemah
SIEW LIENG
Elegant Lake-view Twin Room
Menginap pada Jun 2024
Pasangan
4 ulasan
4.0/5
Sangat Baik
Disiarkan pada 4 Jun 2024
The hotel location was excellent just beside the sea, we enjoy the stay .
Terjemah
V - 小兰
Family Suite - 2-Bedroom, Sea-View
Menginap pada Jun 2024
Melancong bersama rakan
22 ulasan
3.7/5
Disiarkan pada 15 Jul 2024
The hotel itself has a nice location on the beachside, and the pools are generally well maintained. The hotel and surrounding area are looking very tired however, with much of it needing maintenance or just not being used at all. The lifts are also in need of an update. Despite this, it's generally an okay hotel, the rooms are fine and have good views.
Terjemah
Zinhle_Zee
Bilik Double Pandangan Tasik yang Elegan
Menginap pada Apr 2023
Pasangan
14 ulasan
5.0/5
Luar Biasa
Disiarkan pada 5 Mei 2023
This the best hotel I've been into. The service is great and its location is perfect, it's by the beach.
Terjemah
Macca0303
Premier Sea-View Double Bed Room
Menginap pada Okt 2023
Pasangan
21 ulasan
5.0/5
Luar Biasa
Disiarkan pada 11 Dis 2023
was a great weekend away. perfect location. ideal for all travellers especially families and couples
Terjemah
Jason Alexander
Menginap pada Okt 2022
Keluarga
7 ulasan
2.2/5
Disiarkan pada 8 Okt 2022
The view of the ocean was great and daughter was content with the swimming pool and enjoyed the outdoor playground. Looks good from far, but far from good. The pools and surrounding areas are falling apart and leave one feeling disappointed. The hotel has potential but there is no care put into the management of anything. Lifeguards smoke and hang out in small groups and are not friendly. The front desk was nice, but didn’t ask why we were canceling our last nights. They just don’t care.
Terjemah
MarieMoor
Premier Sea-View Double Bed Room
Menginap pada Ogo 2022
Keluarga
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 24 Ogo 2022
We loved the stay in Grand Barony Hotel ✨ First, the location is just perfect: sea view rooms, swimming pools and beach with some many facilities right under your nose. Second, the hotel crew were so friendly and helpful that we can’t express our gratitude. Specifically Jay_Lai was the most attentive to our comfortable stay. Thank you so much ☺️
Terjemah
Andrew
Bilik Double Pandangan Tasik yang Elegan
Menginap pada Mei 2022
Pasangan
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 18 Jun 2022
Very nice outstanding service fantastic food
Terjemah
Ayayyyy
Bilik Double Pandangan Tasik yang Elegan
Menginap pada Okt 2021
Pasangan
6 ulasan
3.2/5
Disiarkan pada 1 Mac 2022
We stayed at sea view rooms. Feeling humidity and room smell make uncomfortable. Don’t recommend to visit during Chinese National Holidays