Grand Barony Hotel

Ulasan Grand Barony Hotel

Grand Barony Hotel

Muping Peninsula Shuangyuewan Binhai Tourist Resort, Huidong, Guangdong, ChinaLihat Butiran Hotel
Grand Barony Hotel
Grand Barony HotelGrand Barony HotelGrand Barony Hotel
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Ulasan Tetamu

4.3/5
1865 ulasan
Ulasan yang disahkan
Persekitaran4.3
Kemudahan4.2
Perkhidmatan4.4
Kebersihan4.3
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Semua ulasan(1865)
Ulasan positif(1745)
Ulasan dengan gambar/video(990)
Pemandangan laut yang cantik(548)
Kolam renang yang bagus(210)
Banyak kemudahan(181)
Berdekatan dengan pantai(149)
Mempunyai kolam renang infiniti(110)
Mempunyai ruang permainan untuk kanak-kanak(77)
Lif agak baik(71)
Bufet yang lazat(29)
Ulasan kurang baik(120)
IslandBoi
Bilik Double Pandangan Tasik yang Elegan
Menginap pada Sep 2024
Keluarga
16 ulasan
2.7/5
Disiarkan pada 17 Sep 2024
There was a drone on the hotel site that hovered around my room for roughly around 16 mins. This same drone was following me and my girlfriend possibly for 5 mins after we left the pool area. I signaled to the flyer or operate to please get the drone way from my room due to privacy reasons I wanted to enjoyed the full amenities of the room including the balcony Regardless, I am in no knowledge of who is flying the drone and if possible spying and recording is going on. Not only about my privacy but also the privacy of others. Perhaps others may think nothing of it of won't mind but me along with girlfriend did find this highly uncomfortable I have video recording of it as well I preferred not to write this on the review and speak to an agent directly to express my concern and dissatisfaction. This was the response from a customer service agent . “对于这个事情真的感到很抱歉,但是昨天您未及时反映,我们并不知道此事并不能及时为您处理,无人机并不是酒店的,应该是其他人” . I further responded …”I've never experienced this situation, so l gave it some thought. I handled the situation the best way I could by closing off my balcony. Limiting the full use of the room I paid for .What are the rules and regulations in regards to what the hotel allows guest to use gadgets as such What policy is in place ?” The agent then responded saying . “我们酒店是禁止客人使用无人飞机的。如有发现我们会及时禁止客人并查看客人拍摄的视频内容,已保证住店客人的隐私” I responded and said “I'm the guest making the complaint Being that it was flying for over 10 minutes in close proximity near my room You had no feedback yesterday because I was researching if this was allowed or not. I closed off my balcony Being a guest I've never dealt with this privacy invasion. This was my first stay at the hotel. I believe I took the actions to properly protect myself and privacy in an according time frame until I was able to confirm what is allowed by the hotel or not. This is for sure my last knowing that there is a policy that the hotel has set about DRONE being used on property and not doing its JOB by enforcing to to ensure the PRIVACY AND SAFETY of its Guests/Customers/Stakeholders.
Terjemah
SIEW LIENG
Elegant Lake-view Twin Room
Menginap pada Jun 2024
Pasangan
4 ulasan
4.0/5
Sangat Baik
Disiarkan pada 4 Jun 2024
The hotel location was excellent just beside the sea, we enjoy the stay .
Terjemah
V - 小兰
Family Suite - 2-Bedroom, Sea-View
Menginap pada Jun 2024
Melancong bersama rakan
22 ulasan
3.7/5
Disiarkan pada 15 Jul 2024
The hotel itself has a nice location on the beachside, and the pools are generally well maintained. The hotel and surrounding area are looking very tired however, with much of it needing maintenance or just not being used at all. The lifts are also in need of an update. Despite this, it's generally an okay hotel, the rooms are fine and have good views.
Terjemah
Zinhle_Zee
Bilik Double Pandangan Tasik yang Elegan
Menginap pada Apr 2023
Pasangan
14 ulasan
5.0/5
Luar Biasa
Disiarkan pada 5 Mei 2023
This the best hotel I've been into. The service is great and its location is perfect, it's by the beach.
Terjemah
Macca0303
Premier Sea-View Double Bed Room
Menginap pada Okt 2023
Pasangan
21 ulasan
5.0/5
Luar Biasa
Disiarkan pada 11 Dis 2023
was a great weekend away. perfect location. ideal for all travellers especially families and couples
Terjemah
Jason Alexander
Menginap pada Okt 2022
Keluarga
7 ulasan
2.2/5
Disiarkan pada 8 Okt 2022
The view of the ocean was great and daughter was content with the swimming pool and enjoyed the outdoor playground. Looks good from far, but far from good. The pools and surrounding areas are falling apart and leave one feeling disappointed. The hotel has potential but there is no care put into the management of anything. Lifeguards smoke and hang out in small groups and are not friendly. The front desk was nice, but didn’t ask why we were canceling our last nights. They just don’t care.
Terjemah
MarieMoor
Premier Sea-View Double Bed Room
Menginap pada Ogo 2022
Keluarga
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 24 Ogo 2022
We loved the stay in Grand Barony Hotel ✨ First, the location is just perfect: sea view rooms, swimming pools and beach with some many facilities right under your nose. Second, the hotel crew were so friendly and helpful that we can’t express our gratitude. Specifically Jay_Lai was the most attentive to our comfortable stay. Thank you so much ☺️
Terjemah
Andrew
Bilik Double Pandangan Tasik yang Elegan
Menginap pada Mei 2022
Pasangan
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 18 Jun 2022
Very nice outstanding service fantastic food
Terjemah
Ayayyyy
Bilik Double Pandangan Tasik yang Elegan
Menginap pada Okt 2021
Pasangan
6 ulasan
3.2/5
Disiarkan pada 1 Mac 2022
We stayed at sea view rooms. Feeling humidity and room smell make uncomfortable. Don’t recommend to visit during Chinese National Holidays
Terjemah
jiaice88
Premier Sea-View Double Bed Room
Menginap pada Okt 2024
Solo
169 ulasan
1.0/5
Disiarkan pada 28 Okt 2024
糟糕透頂的體驗,從設施到服務,再來雙月灣一定不會再選這家酒店! 一是硬件設施,這家酒店是有幾幢高層組成的,與其説是酒店,更像是酒店式公寓,設施老化不説,還損壞嚴重,進門就是一股濃重的黴味,開空調吹了一夜才慢慢消除,更有甚者如房間門鎖,直接給拆除了,也就是説房間門是不能反鎖的,衹能被迫用椅子抵着門一整夜,試問如果是一位女士,誰敢在房間睡覺,而且房間還會時不時聽到一些怪聲!通往陽台的移門也是右邊可以正常拉,左邊就很僵硬,可見對於設施的維護也是很不走心。 二是服務水平,更是稀爛,讓我歎為觀止,酒店的前台恍如神遊,發現門鎖問題反饋給攜程,攜程幫忙聯繫前台處理,前台聯繫我的時候卻説是我的朋友給酒店打電話要求換房間,真的無法理解;因為第一天到店已經晚上11點多了,和酒店協商延遲到下午3點退房,酒店也同意了,結果2點多正在午睡時,清潔阿姨就來敲門,敲了一會我沒開,結果阿姨就直接用員工卡直接開門闖進來了,試問我如果在睡夢中,或者換衣服 洗澡怎麼辦?客房服務就是這麼培訓的嗎?最後不得不提一下隱形的大堂經理,因為阿姨闖門,告知攜程聯繫完,反饋大堂經理表示非常重視,非常抱歉,會嚴肅處理,結果直到我離開酒店,別説見到所謂的大堂經理,連一個抱歉電話也沒有,難道這就是所謂的重視?真的如此,建議酒店把這個崗位優化了算了,前台和清潔阿姨至少還幹點活,大堂經理是幹嘛的?吉祥物嗎?拿着高薪隱形,真是個笑話。唯一感受到服務的是管家小姐姐,不論結果如何,至少我的反饋還有迴應。 這樣的酒店建議還是不要嘗試了,尤其連門鎖這樣的關鍵設施都能這麼隨意處理,不知道還有什麼樣的問題才能真正引起酒店的重視,希望酒店的管理層自己旅行的時候發現這些問題也能夠平靜的接受和理解吧。 最後還是感謝攜程的積極處理,碰到這樣的酒店,也是平台的不幸。
Terjemah
Pengguna Tetamu
Premier Sea-View Double Bed Room
Menginap pada Okt 2024
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 21 Okt 2024
淡季出行 網上預訂這家酒店,環境不錯,房間面朝大海,管家小袁服務不錯,退房遺留物品及時聯繫幫忙寄存,酒店有泳池等配套設施,整體不錯,值得推薦,最重要的是我錢包掉了兩天自己沒發現酒店的小袁給我打電話告訴我錢包掉酒店了,拾金不昧的精神真是太難得了!
Terjemah
6/9
Pengguna Tetamu
Near Sea Sea-View Double Bed Room
Menginap pada Okt 2024
Keluarga
20 ulasan
5.0/5
Luar Biasa
Disiarkan pada 6 Okt 2024
酒店環境不錯,假期期間還開放了温泉,入住辦理也很快,酒店管家蘇開心服務很不錯,很熱情,入住就發了一些酒店的訊息以及景點的訊息,國慶開放的遊玩設施也比較多,很不錯 餐廳服務很差。無論是西餐廳早餐還是中餐廳 出品差,服務差。
Terjemah
Pengguna Tetamu
Premier Sea-View Double Bed Room
Menginap pada Okt 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 26 Okt 2024
淡季出行 ,網上預訂這家酒店,環境不錯,房間面朝大海,管家蘇開心服務不錯,入住期間有任何的問題需求都可以找他,服務很貼心。下次還會繼續光顧 ,方便快捷
Terjemah
Pengguna Tanpa Nama
Deluxe Sea-view Two-bedroom Suite
Menginap pada Okt 2024
Keluarga
9 ulasan
3.2/5
Disiarkan pada 7 Okt 2024
房間的設備和其他設施都不夠好,包括所謂的玻璃橋,價格有點太貴了。早餐寫得很豐富,實際上一點都不好吃啊,而且很落後。希望再改進。 還沒我老家的風景漂亮。就上傳我老家的風景吧。
Terjemah
Pengguna Tetamu
Premier Sea-View Double Bed Room
Menginap pada Sep 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2 Okt 2024
酒店環境還算可以,綠化做得不錯,藍天白雲沙灘海浪很舒服很愜意,管家蘇開心服務很不錯,入住發了很詳細的訊息,有什麼都會及時回覆,點贊,服務很在線!很熱情❤️🔥酒店的無邊泳池也很好哦。
Terjemah