I give 1 star because the room & toilet are clean & comfortable. What’s supposed to be our healing nature relaxing girls’ trip turned into a nightmare!
1. dangerous. two people fell while sitting on your healing chair because the cloth was torn. Don’t say the person was heavy, the two who fell were skinny. One of them was holding a baby! Even us young people are sick, imagine if it was an old person who got hurt.
2. there is no standby staff?! We want to ask for anything and ask for help and we don’t know who to call. We messaged and called all the numbers and no one answered. Just throw the phone away!!!!! 😤🫵🏻 but on social media we play uploading stories and uploading new posts. We have to knock on your staff’s house ourselves to ask for anything.
3. the bbq pit is not washed at all, they let us use a crusty net! They said the bbq setup was at 6pm but there was nothing even at 7pm. We have to knock on your staff’s house again to ask for the bbq setup. With utensils, plates, cups, everything is not there. next time don't write if it's not available 🙄
4. expensive but not worth it. I guess we pay this much so that you guys pay influencers to make paid reviews that are just beautiful, right? The pool is murky green and then they use AI to beautify the picture, they want to charge rm900 a night. The river doesn't say anything, you have to worry about dipping your feet. The shower water is not available for a while. They didn't even give us the room key for this rm900 room! The staff is invisible so I don't know who to ask. We really just hope that God will protect our room.
5. Does the air conditioning follow the weather outside? If it's hot outside, just turn off the air conditioning and it won't work at all. But if it rains / the night is crazy cold. It's ridiculous.
Don't come here, guys, it's a waste of the devil's practice. All the advertised activities don't exist! It's said that if you want healing, it's better to go to a 5 star hotel that really treats you like a king. 1st & last step here!
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