Hotel berhampiran Huntington Museum of Art, Huntington

Seperti Fairfield

I travel to Huntington yearly and have stayed here on several occasions. The hotel is showing its age a little, but they are in the process of remodeling. I always receive excellent customer service and this time they went above and beyond. I was checking in on the day of the global Microsoft software issue. When I arrived, I had been driving all day and needed to shower and change in order to get to a function in a couple of hours. They told me that I couldn't check in because they were unable to make keys or run credit cards. I very upset and exploring other possibilities so that I could get to my function on time. The ladies at the desk were very sympathetic and said they were working on the problem, but did not know when it would be fixed. There were other guests sitting in the lobby with the same issue. A few minutes later they came and asked if I had checked in online and requested a digital key (which I had, but the key had not shown up on my app). They went back to the office and kept working on it. In a few minutes I got a text that my credit card had been billed--progress. I still did not receive a key, so they went back and worked on it a little longer. Within a few minutes the key showed up on my phone and I was able to get in a room, get cleaned up and arrived at my function on time. They were all so happy to be able to get me where I needed to be, and showed that this was not just a job, but that they truly cared about their customers. Precious, Dee, & Mikala continued to provided excellent service the whole stay and made what could have been a frustrating situation (through no fault of theirs) have a happy ending. I will definitely stay here again when traveling to Huntington.

I stay at this hotel twice a week. I choose this Super-8 because I enjoy it's location, the staff are super friendly, the rooms are clean and comfortable and the breakfast is great! In the rare event that I do have a problem, the staff always does anything and everything they can to correct it and make it right.

For reference, total cost for two nights was $270 (taxes/fees included). My spouse and I stayed in Rm 213. Pros: AC kept the room nice and cool. The bathroom was clean, with plenty of towels. Water pressure in the shower was excellent. Beds were comfy, and sheets/pillow cases looked clean/new. Located very close to I64. There was one of those small, single cup coffee makers in the room (in the bathroom, specifically). Small fridge in the room. Breakfast was available. Cons: It seemed rather dim when we arrived; two burnt out lightbulbs and one missing. Carpet stained in several places (but did look like it had been vacuumed). Small fridge had items in it from previous guest/no freezer compartment. Small, single cup coffee maker had used coffee pod in it from previous guest. Dead bolt latch fell off when my husband locked the door. Bathroom overhead fan/vent not operational, so mirror totally steamed up when showering. Bed covering appeared a bit grungy. Drapes looked like they had something splashed on them (left drape) and were haphazardly hung. Had to go downstairs to use ice machine. Other: I took two bad light bulbs downstairs to get replacements, and was told they didn’t have any. The desk person was able to scrounge up two strange looking used bulbs; one was operational and the other only flickered. The hot breakfast choices first morning were biscuits/gravy and eggs, and waffles, and second morning were sausage patties and eggs, and waffles. Cereal, toast, donuts, and yogurt were also available. My room did not have a hair dryer. There was an indoor pool, but I didn’t pay much attention to it. For the price I paid, I would not stay there again. Had my bill been $200 or under for the two nights, I would stay again. So maybe it depends on the deal you get.

Great place to stay.. and awesome people who run it.. clean comfortable rooms at a good rate.. comfortable bed... fridges.. microwave.. easy access off i 64.. in huntington and its walking distance from the trucks top