Hotel berhampiran Willow Metropark, Huron Charter Township

During my recent layover in Detroit, I had the pleasure of staying at the Delta Detroit Airport Hotel. From the moment I arrived, the efficiency and warmth of the staff stood out. The rooms were modern, well-maintained, and equipped with all the amenities a traveler could hope for. Given its proximity to the airport, I was pleasantly surprised by how quiet my room was. The hotel's dining options were both convenient and tasty, perfect for those on the go. For travelers seeking a seamless and comfortable experience near Detroit Airport, I'd highly recommend the Delta Detroit Airport Hotel.

Hotel ini terletak di seberang jalan dari syarikat penyewaan kereta. Ia mengambil masa 5 minit berjalan kaki ke syarikat kereta sewa. Hotel ini tidak mempunyai sarapan pagi, terdapat McDonald's di sekitar, dan terdapat kedai serbaneka di dalam stesen minyak.

Staff very co-operative .Clean and decent place Breakfast was good .Very good complementary shuttle service from airport to hotel .

地理位置非常好，就在JR南波站南出口。步行即可去道頓崛、心齋橋。去大阪環球影城衹需30分鐘。房間整潔舒適。晚上9:30后還有免費的茶泡飯，好好吃哦～

Great place clean place and the people are very nice!! I would recommend to stay there again..

Sangat bersih dan bukan ghetto. Sangat jarang ditemui di kawasan Detroit.

Sangat besar, ruang lobi dan ruang makan kelihatan sangat bagus...tetapi bilik itu berbau agak lucu seperti ada acuan. Juga langsir di bilik saya sangat ricih jadi jika dirasakan semua orang boleh melihat ke dalam bilik. Banyak pilihan sarapan pagi, dan ia adalah sarapan panas. Tidak mengerikan juga bukan yang terbaik.

NOTE: I have previously incorrectly posted this review referencing Holiday Inn Express Romulus/Detroit Airport, an IHG Hotel. And, I apologize to Holiday Inn Express. Therefore, I am resubmitting this review for the intended establishment: HOLIDAY INN DETROIT METRO. AIRPORT SHUTTLE EXPERIENCE: Several guests including myself arrived the same time via hotel airport shuttle. Shuttle driver was very polite, courteous and respectful. However, upon arrival at hotel, no one (staff) was present at the front desk and/or lobby area. We waited for approximately 10 minutes before a staff appeared from back office. With a very solemn/cold facial demeanor we were individually checked in. No welcoming remarks, etc. It was an overnight stay for me since I was connecting flight to Japan the following day - London/Detroit/Japan intinerary. RESTAURANT - FOOD SERVICE & FRONT DESK EXPERIENCE (Morning of following day) Basic western breakfast (limited selections). Restaurant staff was rather abrupt and rude by advising me that I must pay her a “gratuity” fee since my breakfast was complimentary (As an option, IHG Diamond status guests receives complimentary breakfast). I was rather uncomfortable with this encounter. I immediately brought this issue to the front desk staff about the gratuity issue. Unfortunately, she bluntly told me that it was “NOT HER CONCERN” and that any gratuity issue/concern was with the restaurant and not the hotel’s. From my observation/assessment of her demeanor, tone of voice and body language, she basically conveyed an “I DON’T CARE” indifferent attitude. As an IHG Diamond status customer, I expected a higher quality of customer service experience based on the highly commendable reviews posted in the IHG Review website. Unfortunately, it was an extremely “SUB-STANDARD” experience to me. Personally, I ABSOLUTELY DO NOT RECOMMEND THIS HOTEL even for an overnight stopover. The treatment I have received was so degrading/humiliating compared to the highly commendable excellent customer service experience I have received from other IHG hotel establishments. Overall, I have perceived that the staff I have interacted with were extremely INDIFFERENT and very deficient in providing proper customer service. Further, it was also unfortunate that my candid review (similar to this review) was never posted by IHG after my submittal within a timely manner.