Hotel berhampiran Beech Tree Bar, Hyannis

Overall good experience, nice and quiet hotel

很好，環境很不錯，一樓住的很舒服

Our family of 4 stayed at the Courtyard Hyannis for 4 nights. I wasn't sure what to expect as we had never visited the area before but had high hopes since we were staying at a Marriott property. The two biggest positives are the housekeeping staff who was extremely nice and the LOCATION. There is a Target, Trader Joes, full service Starbucks and mall right next to the hotel. The lobby- large, clean and very quiet. No free coffee or breakfast but they had a Cafe with a Starbucks sign. Note that this is not a full service Starbucks and they do not have a lot of the ”specialty drinks”. The lobby also has a free computer/printer if you need to print documents. It also has a market area if you need to purchase drinks, laundry items or things you may have forgotten-- but it is expensive! Walk to Target or Trader Joes and get what you need. Do not get it at the hotel! The rooms- the rooms have not been updated but the beds are comfortable. The wall paper is peeling, the bathroom could use a good overall, the AC needs updating because it is VERY LOUD. But important things to note for all travelers- rooms are clean, beds are comfortable, includes a refrigerator and microwave! The house keeping staff- so very nice. Every time we walked by they said HELLO or GOOD MORNING. We walked by several times throughout the day and they were actually CLEANING the rooms, removing beddings, wiping down the counters and vacuuming. The location is wonderful- we walked to Trader Joes to get food, the full service Starbucks and Target. The kids were able to go to the mall together or with friends and the mall includes lots of eateries. Another plus is the Cape Cod Creamery is right there by the hotel. The bad- the walls are very thin, the wall paper in the hotel lobby, rooms, hallways are peeling. We TV hardly ever had a signal, we could never find a channel that we could actually watch something on because it kept going out. We called for maintenance one day and he/she never came. Some of the rooms we walked by had a very bad (sewer smell). Friends who stayed in other rooms had the sewer smell problem that the hotel couldn't fix but gave them room air fresheners. This Marriott property was just average and needs an overhaul. But give the hotel a try- the beds are comfortable, rooms are clean and the house keeping staff so very friendly. There isn't much you can do about peeling wall paper, update the bathrooms, loud AC, thin walls unless the property does a full overhaul. But at least the people are very nice and kept the hotel clean for us.

After using Hampton Inn exclusively as our hotel of choice up and down the east coast for the past 11 years we were very disappointed with this particular one. It was in a very unattractive and un-touristy part of the Cape. In addition the basic necessities you'd come to expect when you pay $400/night weren't there-free Wifi was advertised but when we tried to access it it was $2.99/day, the hall carpet and hallway walls appeared dirty, and I was disappointed that there was no pad and pen in the room (I collect these at hotels :). There was one very disturbing aspect at this hotel. When we checked in the clerk at the front desk asked for a credit card even though I'd paid the hotel costs in full 5 months previous. But I understood as this is a common practice for incidentals. I handed over my bank account Mastercard, the same card I used to pay for the hotel. I haven't used this card since paying for our trip in February 5 months previous as we acquired a new bank credit card in which we earn money back that we use exclusively for purchases. The clerk had my card behind the counter, out of my sight, for a minute or so and handed it back. I put it away in my wallet and didn't use it again yet the day after we returned home we had a $264 online charge to Wayfair (we do not shop at Wayfair) which was made with my bank account Mastercard. Naturally we called our bank and spoke with the Fraud Unit who covered the $264, canceled our card, and opened an investigation. I contacted the Hampton Inn Complaint Line number and was told they would relay the information to the W Yarmouth Hampton Inn who would contact me within 48 hours. I haven't heard from them. Moral of this story? First off, we will never stay on the bay side of the Cape again. In addition, due to Hampton Inn's lack of attentiveness to this situation we will not use them again for our hotel needs.

We happened upon Bayside online last year as we were looking to have finally have a short getaway with our kids for April vacation. We have been going regularly to the cape (PTown) since the kids were born. What a pleasant surprise! Bayside was a great location. It was off season, so the indoor pool and jacuzzi were perfect. The room was clean and comfortable and we had a spectacular view. The fire pit at night with s’mores was a highlight and we interacted with some lovely people. The staff were great. The pub was fun and had good food options for kids when we weren’t going out to a restaurant. Sitting on the marsh beach on the bay was beautiful. We saw the Osprey couple and the majestic bald eagle. The breakfast was terrific. Above and beyond continental. The game room and workout room were added bonuses. The only thing that was a bit of a disappointment was that our 10 year old was not allowed in the hot tub. Even though the pool is heated, you can get cold. I understand the liability because some parents don’t adhere to guidelines for hot tubs for kids. We’d just like our now 11 year old to be able to warm up a bit for a short time. Regardless, we are headed back this year in just a couple of weeks and can’t wait! Highly recommend Bayside!