Hotel berhampiran Hyannis Transportation Center, Hyannis

After using Hampton Inn exclusively as our hotel of choice up and down the east coast for the past 11 years we were very disappointed with this particular one. It was in a very unattractive and un-touristy part of the Cape. In addition the basic necessities you'd come to expect when you pay $400/night weren't there-free Wifi was advertised but when we tried to access it it was $2.99/day, the hall carpet and hallway walls appeared dirty, and I was disappointed that there was no pad and pen in the room (I collect these at hotels :). There was one very disturbing aspect at this hotel. When we checked in the clerk at the front desk asked for a credit card even though I'd paid the hotel costs in full 5 months previous. But I understood as this is a common practice for incidentals. I handed over my bank account Mastercard, the same card I used to pay for the hotel. I haven't used this card since paying for our trip in February 5 months previous as we acquired a new bank credit card in which we earn money back that we use exclusively for purchases. The clerk had my card behind the counter, out of my sight, for a minute or so and handed it back. I put it away in my wallet and didn't use it again yet the day after we returned home we had a $264 online charge to Wayfair (we do not shop at Wayfair) which was made with my bank account Mastercard. Naturally we called our bank and spoke with the Fraud Unit who covered the $264, canceled our card, and opened an investigation. I contacted the Hampton Inn Complaint Line number and was told they would relay the information to the W Yarmouth Hampton Inn who would contact me within 48 hours. I haven't heard from them. Moral of this story? First off, we will never stay on the bay side of the Cape again. In addition, due to Hampton Inn's lack of attentiveness to this situation we will not use them again for our hotel needs.

We happened upon Bayside online last year as we were looking to have finally have a short getaway with our kids for April vacation. We have been going regularly to the cape (PTown) since the kids were born. What a pleasant surprise! Bayside was a great location. It was off season, so the indoor pool and jacuzzi were perfect. The room was clean and comfortable and we had a spectacular view. The fire pit at night with s’mores was a highlight and we interacted with some lovely people. The staff were great. The pub was fun and had good food options for kids when we weren’t going out to a restaurant. Sitting on the marsh beach on the bay was beautiful. We saw the Osprey couple and the majestic bald eagle. The breakfast was terrific. Above and beyond continental. The game room and workout room were added bonuses. The only thing that was a bit of a disappointment was that our 10 year old was not allowed in the hot tub. Even though the pool is heated, you can get cold. I understand the liability because some parents don’t adhere to guidelines for hot tubs for kids. We’d just like our now 11 year old to be able to warm up a bit for a short time. Regardless, we are headed back this year in just a couple of weeks and can’t wait! Highly recommend Bayside!

Weekend qet away for 3 days with my husband we just want to relax and enjoy the hot tub and pool and have some quiet time , the only complaints I have was couple children running around making some noises don’t know where was the adults supervising there children. Was noisy @ 1 am until 2 am I couldn’t sleep. Was very anointed & de respectful for the other staying here at hotel . I didn’t call management I should but I didn’t. Or and children did so much mess in the hallway trash was unbelievable.