Hotel berhampiran Paigah Tombs, Hyderabad

If ever there were a place to experience the grandeur of a bygone era while being utterly pampered in the present, Taj Falaknuma Palace in Hyderabad is it. From the moment we arrived, we were wrapped in warmth, kindness, and an unparalleled level of care that defines the legendary Taj experience. If you dream of stepping into a world of regal elegance, impeccable service, where every detail is considered and where every guest is made to feel like royalty returning home, allow me to take you through what awaits you at this enchanting jewel in the sky. From the moment we landed, we were swept into a world of effortless luxury. A young gentleman greeted us at the airport, leading us to our waiting car, where Ibrahim, our distinguished chauffeur, awaited. Clad in immaculate white gloves, he ensured our comfort with Forest Essentials mist, hand sanitiser, gloves, water, and a beautifully presented introductory booklet about the palace—the first indication that this was not just a hotel stay, but a curated experience in refinement. Upon arrival at the entrance to the hotel, we were welcomed by the ever-gracious security team, who ensured our numerous parcel deliveries were safely collected, allowing us to immerse ourselves completely in the experience without a single concern. The transition from the Clock Tower entrance to the main palace was nothing short of storybook-worthy. Aruna and Mr. D greeted us warmly, assisting with our bags and capturing our first beautiful moments in front of the majestic façade. Then, in the grandest tradition of the Nizams, we ascended the final stretch of the driveway in a horse-drawn carriage, our noble steeds Noor and Yasmin leading the way. At the stairs of the palace, Shubham greeted us with warmth, kindly took our photos, and Sejal welcomed us with a refreshing drink. Just as we thought our entrance couldn’t be more magical, we were showered with rose petals, making for an unforgettable grand welcome. The first sight of the palace’s grand interiors is something words fail to capture—a breathtaking introduction to a world of exquisite beauty, heritage, and timeless charm. To complete this enchanting arrival, Gulnaz welcomed us with a delicate rose water blessing and a fragrant jasmine gajra—a final, poetic touch to this truly cinematic moment. Unlike most luxury hotels, there is no formal check-in, no waiting at a desk. Shubham personally escorted us to our room immediately, despite our early arrival—a small but significant touch that made us feel immediately at home. The palace offers a daily calendar of enchanting experiences, each designed to immerse you in its rich history and vibrant culture: • Afternoon tea at 4 PM in the opulent Hookah Lounge, a setting that transports you to a different era • A guided palace tour at 5 PM, reserved exclusively for residents. We had the warm and kind Ms. Raeez who helped us appreciate the history, craftsmanship, and grandeur of the Nizam’s legacy. • A soul-stirring Qawwali

I stayed here as part of a group booking with 25 + other extended family members for a birthday celebration. No doubt, the overall hospitality and service at Marriott is excellent, with our multiple service requests met, given the size of the group and many senior citizens as guests. The check-in welcome with drinks and pearl garlands were thoughtful gestures. The breakfast spread at Momo cafe is quite hearty, though the on-duty F&B manager showed some impatience with my senior citizen family members' multiple table requests. The Marriott Courtyard rooms were luxurious, well maintained, spacious and some of them had a great view of the lake. However, the Marriott Hotel and Convention centre needs a major upgrade. Especially, the private dining area space that we booked for the main event at Altitude Bar and Lounge was poorly maintained and run down with worn out furniture, missing ceiling lights, scratched wooden floors and a shabby terrace area attached to it, with exposed electrical work, bird droppings and damaged wall panels. The biggest disappointment though was the pre-booking sales experience, led by Mz. Divya and her team, and the ongoing conversation with multiple teams related to the above booked space. Starting with the room booking experience, there was not enough coordination and clear communication from the sales team related to the booking such as this being a group 'event'. Rooms were booked in Marriott Hotel and Convention Center when we wanted them at Courtyard since the former had rooms with bathtubs that posed a potential safety risk to senior citizens from slipping, and despite the team knowing this fact. Later on and after our visit tobthe hotel to tour the property, the Director of Operations, Mr Ghosh was very rude during a discussion on the run down nature of the booked event space. When we raised concerns about the infrastructure and asked for further discounts, Mr. Ghosh was happy to refund our hotel room booking advance and si6ggested we host our event elsewhere since Marriott received 'healthy business' and this wouldn't be a loss for them at all. I don't think this attitude is aligned with the overall brand image of Marriott and sends a message that Marriott only cares about money and not about respecting their guests needs and asks. This conversation could have been handled much better, given we were just 2 days away from our stay with a big group of family members, many over 70 years of age. Please train your senior management to engage more graciously with guests and bring more of brand Marriott's international standards to the overall infrastructure and people engagements for this property.

I had a very comfortable stay. Clean, spacious room, with a nice view of the gardens.

メトロの駅から歩いて５分ほどです。メトロを使うと気軽に市内観光にでかけるとができるので立地はとても便利です。大きな５つ星ほてるではありませんが、ビジネスで滞在するには十分だと思います。

Hotel is situated at a good location but can be better in terms of the amenities. The breakfast spread was quite large and diverse but it lacked the taste which if corrected would make a must go option

Everything is perfect it’s a pleasant stay I hope Business people can visit here one of the best hotel in Hyderabad

All facilities were very good, our stay was perfect. I like the food too. Shekhar, Sachin and Swati the house Maintanace team came with full confidence and cleaned all room as well as bathroom too. I like the way they hang my nighty in hanger. Thanks to Taj. Now nothing to fresh the pen , our experience was extremely excellent.

Incredible place like all India. The service is excellent. Our room is absolutely new. The food is amazing. The staff is very, very kindly. We will come back immediately.

الفندق جميل والخدمات جميله ، مناسب للعوائل بشكل عام، والموظفين يرحبون بك بشكل جميل وابتسامه ، وتجود ملاحضات بسيطة لكن لا تذكر ، وراحة المكان والنوم في السرير جميل ، ومكان الافطار كل شيء تحبونه ،،،،،،،،،

This hotel have provided best services in hospitality, customer satisfaction and accountability for ensuring the comfort of all guest. I personally would like to thank the ***ager, Staffs and Mr Azam frm the f&b for making sure I’ve receive the best treatment possible. I stayed a total of 6 nights and they nvr fail to impress me with their excellent care and services by the reception, housekeeping, F&B, In Room Dining and Main Door ushers and all request were met swiftly. I must say they have been trained well and every one of them are truly remarkable indeed. Well deserved recommendation and I will be back only to Vivanta next time. Thank you.