Hotel berhampiran アドリーム鶴野ちびっこ広場, Ibaraki

Clean hotel with nice rooms. Bonus! There is a 7-11 on the second floor hotel is also directly attached to the train station which made it a great base for getting around. Difficult to find- located on 6-9th floor of building. We arrived on the day after a typhoon was expected to pass by the area and everything around was shut down. As a result we were prepared for some things to be different then the norm. We were hopeful to check in early, but understood many others were in same situation. What surprised me is that we were advised if we paid $2200 per room extra we could check in early. As we had 2 rooms we declined and chose to wait. Interestingly, our rooms still were not ready at check in time - so I can only wonder where we were going to go if we paid the extra money? Breakfast- we did not enjoy. Like most hotels the food is the exact same each day. But here it was especially limited and our 2 boys ate nothing on offer. Also, they close quite early and are circling around like piranhas wanting you to leave before the breakfast is even closed so you don’t feel comfortable. Good stay overall

Very good location, just next to Esaka metro station, staff can speak English, there are water filling stations at every floor for drinking, clean and descent hotel, there are numerous shops for eating, shopping below. There are also super market.

新大阪駅東口から徒歩で数分でした。一般の賃貸マンションの間にあるので、そのまま通り過ぎてしまいそうでした。車なら見落としそうです。入り口もマンションと変わりないものでした。1Fフロント横にチェックインマシンがあり決済などはここでするようになっていました。アメニティはマシンの向いにあり自分でピックアップしていくものでした。部屋は一般的なビジススホテルの体裁ですが、スタジオシングルルームだったのでソファがありやや広めでした。翌日も新幹線移動だったので、多少大きめの荷物はチェックアウト後に預けて乗車前に取りに来ました。 朝食は1Fでビュッフェで、ビジネスホテルではいい評価をしたいかなと思います。

I have been visiting this spa hotel for many years. Since 2015. I have a tattoo and never had any problems, I am a foreigner. Last Saturday I went back to the bathtubs as usual and about 20 minutes later several staff showed up saying that I couldn't be there with a tattoo. The tattoo is very small, but I said yes, because it is the norm. But I also told them that there was a Japanese man with a huge tattoo in the same room, so they remained silent and pretended they didn't understand me, I pointed out that guy and they left ignoring me. Immediately another person from the staff arrived and told me to stay but to cover my tattoo, I told him no, I wanna return to home, i will leave fast the hotel, then he forced me to put a towel on, grabbed my arm and hurt me, and repeat to me stay in the bath. I recommend all foreigners with tattoos not to visit the hotel, because the rules are a bit strange, it is not allowed to bathe with tattoos, but Japanese people with tattoos are allowed, and then when you agree and want to leave the bath, they violently try to make you stay, and covering your body. I do not recommend a place like this, they are criminals and weird staff. The quality of the viking also went down a lot, it's not like before, the food is greasy and the fish smells rotten, the meat is bacon, not steak like 2 years ago.

Was planning to stay at Hilton Osaka, but with the grand opening the day before my arrival I thought it would be nice for the family. I was wrong. I am writing this review at 1:55 am because I am still waiting on a room. Diamond status checkin was normal but a little on the slow side. It was expected since they just opened. Had to ask for an upgrade, but was accommodated. The upgrade is a castle view vs river view. Arrived on n the room and it only has a bed for 2 and I have my family which were with me at check in. Called and asked for a room with multiple beds and was told it would take an hour. This is what I am waiting on. When I went down to the front desk to inquire further it was the same two individuals at check in and Marlon told me it would be an hour. I said that is unacceptable and just downgrade the room and I will Set up the trundle bed myself. Still waiting. Have been a happy diamond member for 14 years. That said I will never give this property my business again. Complete lack of care or customer service. Expect more from Hilton and especially in Japan. My last visits to Osaka I stayed at the Hilton Osaka in Umeda and it is heads and shoulders above this property in management and customer service.

東京で初めてリッチモンドホテルを利用。口コミ通りスタッフの対応が良かったので、今回の大阪での宿泊先にリッチモンドを選びました。部屋も広く、トイレ等３点独立の空間も広くてお値段以上の価値があるホテルでした。スタッフの対応も期待通りで満足できました。 強いて言えば、①部屋の掃除に関して時間の希望もテレビ画面で行えると便利でいいのになぁ…という点。東京では時間も選べたので。②駐車場までの外通路に屋根があれば雨や雪の日も荷物が運びやすいのになぁ…とも感じました。★施設的な意見には簡単に対応できないと思いますが前向きにご検討いただけたら嬉しいです。

駅に近くとても便利でした！すぐ横にキューズモールがあり買い物ができたり、子どもたちは屋内や屋外に遊び場もあり楽しそうでした！ 部屋もとてもキレイで過ごしやすかったので、夕ご飯は買ってきてお部屋で食べました！ また利用させていただきたいです！

Все было отлично! Локация топ, оснащенные номера. У нас также был хороший традиционный завтрак. Однозначно рекомендуем

Ottimo hotel nel cuore di Osaka. A pochi passi dalla stazione di Namba e da una fermata della metropolitana, questo hotel è dotato di una posizione molto comoda per la visita della città (a pochi minuti a piedi anche da Dotonbori). La camera è spaziosa per gli standard giapponesi, molto pulita e funzionale. Personale molto disponibile, parlano un buon livello di inglese e si ha la possibilità di spedire le valigie con il servizio corriere Ta-q-bin. Al mattino vi è una colazione gratuita che consiste in panini, caffé e thè. Il gelato è a disposizione tutto il giorno. Assolutamente consigliato, visto anche l'ottimo rapporto qualità/prezzo.

Location is good, near tennoji station and on the top of don quijote. Very convenient for travelling and shopping. Facilities are good and clean.