Hotel berhampiran Kaen Park, Ibaraki

Clean hotel with nice rooms. Bonus! There is a 7-11 on the second floor hotel is also directly attached to the train station which made it a great base for getting around. Difficult to find- located on 6-9th floor of building. We arrived on the day after a typhoon was expected to pass by the area and everything around was shut down. As a result we were prepared for some things to be different then the norm. We were hopeful to check in early, but understood many others were in same situation. What surprised me is that we were advised if we paid $2200 per room extra we could check in early. As we had 2 rooms we declined and chose to wait. Interestingly, our rooms still were not ready at check in time - so I can only wonder where we were going to go if we paid the extra money? Breakfast- we did not enjoy. Like most hotels the food is the exact same each day. But here it was especially limited and our 2 boys ate nothing on offer. Also, they close quite early and are circling around like piranhas wanting you to leave before the breakfast is even closed so you don’t feel comfortable. Good stay overall

The hotel location is a little bit far from center of osaka but the price is very reasonable and the staff is very polite.

I have been visiting this spa hotel for many years. Since 2015. I have a tattoo and never had any problems, I am a foreigner. Last Saturday I went back to the bathtubs as usual and about 20 minutes later several staff showed up saying that I couldn't be there with a tattoo. The tattoo is very small, but I said yes, because it is the norm. But I also told them that there was a Japanese man with a huge tattoo in the same room, so they remained silent and pretended they didn't understand me, I pointed out that guy and they left ignoring me. Immediately another person from the staff arrived and told me to stay but to cover my tattoo, I told him no, I wanna return to home, i will leave fast the hotel, then he forced me to put a towel on, grabbed my arm and hurt me, and repeat to me stay in the bath. I recommend all foreigners with tattoos not to visit the hotel, because the rules are a bit strange, it is not allowed to bathe with tattoos, but Japanese people with tattoos are allowed, and then when you agree and want to leave the bath, they violently try to make you stay, and covering your body. I do not recommend a place like this, they are criminals and weird staff. The quality of the viking also went down a lot, it's not like before, the food is greasy and the fish smells rotten, the meat is bacon, not steak like 2 years ago.

Was planning to stay at Hilton Osaka, but with the grand opening the day before my arrival I thought it would be nice for the family. I was wrong. I am writing this review at 1:55 am because I am still waiting on a room. Diamond status checkin was normal but a little on the slow side. It was expected since they just opened. Had to ask for an upgrade, but was accommodated. The upgrade is a castle view vs river view. Arrived on n the room and it only has a bed for 2 and I have my family which were with me at check in. Called and asked for a room with multiple beds and was told it would take an hour. This is what I am waiting on. When I went down to the front desk to inquire further it was the same two individuals at check in and Marlon told me it would be an hour. I said that is unacceptable and just downgrade the room and I will Set up the trundle bed myself. Still waiting. Have been a happy diamond member for 14 years. That said I will never give this property my business again. Complete lack of care or customer service. Expect more from Hilton and especially in Japan. My last visits to Osaka I stayed at the Hilton Osaka in Umeda and it is heads and shoulders above this property in management and customer service.

駅に近くとても便利でした！すぐ横にキューズモールがあり買い物ができたり、子どもたちは屋内や屋外に遊び場もあり楽しそうでした！ 部屋もとてもキレイで過ごしやすかったので、夕ご飯は買ってきてお部屋で食べました！ また利用させていただきたいです！

Ottimo hotel nel cuore di Osaka. A pochi passi dalla stazione di Namba e da una fermata della metropolitana, questo hotel è dotato di una posizione molto comoda per la visita della città (a pochi minuti a piedi anche da Dotonbori). La camera è spaziosa per gli standard giapponesi, molto pulita e funzionale. Personale molto disponibile, parlano un buon livello di inglese e si ha la possibilità di spedire le valigie con il servizio corriere Ta-q-bin. Al mattino vi è una colazione gratuita che consiste in panini, caffé e thè. Il gelato è a disposizione tutto il giorno. Assolutamente consigliato, visto anche l'ottimo rapporto qualità/prezzo.

We arrived earlier than the check in time, and are able to drop off the luggages at the reception and come back later for check in for free. The staff can speak multiple languages, (Japanese, English, Chinese,etc) able to communicate without any problem. Room is very clean and cleaning service is provided each day. Location is close to Nanba. Very convenient. Close to a metro station as well, easy to locate. Would recommend.

Well, I would say location wise is really good since it's very near a Metro line. However, if you are using JR Pass, it will be quite a distance away. Just 7 minutes away from Shinsekai so there's much food there too. There's 2 shrines right behind the hotel that you can visit if you like. Friendly hotel staff, can converse in Chinese if you can't speak Japanese or English.

Location is good, near tennoji station and on the top of don quijote. Very convenient for travelling and shopping. Facilities are good and clean.

Well, for this price, only I can say good things. Clean, comfortable bed, noisy (the train, and the guests, people making noise till 1 am) the women's bathroom was on the reception, quite incovenient, but it was great. Just besides the metro and the JR, 35 min direct to the airport. Great value for the money.