Hotel berhampiran Tsuchi and Hono, Ibaraki

My mother and I had a wonderful stay at Senri Hankyu hotel. We booked a superior double and we had everything ( pajama, shampoo, conditioner, soap, sanitizer, air purifier and more) we needed in our room. Every staff member was friendly and it's only a few minutes walk from monorail station or metro station. Very convenient with shops and restaurants near by. Highly recommend it.

Very good location, just next to Esaka metro station, staff can speak English, there are water filling stations at every floor for drinking, clean and descent hotel, there are numerous shops for eating, shopping below. There are also super market.

I have been visiting this spa hotel for many years. Since 2015. I have a tattoo and never had any problems, I am a foreigner. Last Saturday I went back to the bathtubs as usual and about 20 minutes later several staff showed up saying that I couldn't be there with a tattoo. The tattoo is very small, but I said yes, because it is the norm. But I also told them that there was a Japanese man with a huge tattoo in the same room, so they remained silent and pretended they didn't understand me, I pointed out that guy and they left ignoring me. Immediately another person from the staff arrived and told me to stay but to cover my tattoo, I told him no, I wanna return to home, i will leave fast the hotel, then he forced me to put a towel on, grabbed my arm and hurt me, and repeat to me stay in the bath. I recommend all foreigners with tattoos not to visit the hotel, because the rules are a bit strange, it is not allowed to bathe with tattoos, but Japanese people with tattoos are allowed, and then when you agree and want to leave the bath, they violently try to make you stay, and covering your body. I do not recommend a place like this, they are criminals and weird staff. The quality of the viking also went down a lot, it's not like before, the food is greasy and the fish smells rotten, the meat is bacon, not steak like 2 years ago.

I can honestly say this was one of the worst hotel experiences I have encountered. We were supposed to stay here one night and couldn’t even make it through. We ended up leaving for a different hotel. The main issue we encountered was that the room was disgusting. It absolutely reeked of cigarette smoke and all the front desk did was give us a bottle of air spray which had little effect. The walls were dinged up and even had mold growing on them in one area. There were also multiple cigarette burns on the furniture and floor. This hotel needs a serious renovation considering the price of it. I would highly suggest staying somewhere else.

Was planning to stay at Hilton Osaka, but with the grand opening the day before my arrival I thought it would be nice for the family. I was wrong. I am writing this review at 1:55 am because I am still waiting on a room. Diamond status checkin was normal but a little on the slow side. It was expected since they just opened. Had to ask for an upgrade, but was accommodated. The upgrade is a castle view vs river view. Arrived on n the room and it only has a bed for 2 and I have my family which were with me at check in. Called and asked for a room with multiple beds and was told it would take an hour. This is what I am waiting on. When I went down to the front desk to inquire further it was the same two individuals at check in and Marlon told me it would be an hour. I said that is unacceptable and just downgrade the room and I will Set up the trundle bed myself. Still waiting. Have been a happy diamond member for 14 years. That said I will never give this property my business again. Complete lack of care or customer service. Expect more from Hilton and especially in Japan. My last visits to Osaka I stayed at the Hilton Osaka in Umeda and it is heads and shoulders above this property in management and customer service.

This hotel is not bad and also looks new. The downside is they don’t have laundromat. However there is a l laundry shop nearby  Even though the front desk doesn’t really speak English, but they are really nice with the positive attitude unlike the Via Inn hotel near shinsaibashi I will come again next time. 

Sangat selesa dan selesa untuk didiami. Ia sangat dekat dengan daerah perniagaan, dan anda boleh pergi ke jalan beli-belah dengan berjalan kaki. Shinsaibashi, Nihombashi, American Village dan Pasar Kuromon semuanya berada di laluan yang sama. Pengangkutan juga sangat mudah. Empat minit ke stesen kereta api bawah tanah. Terdapat banyak kedai serbaneka dan restoran. Sesuai untuk keluar bersama kawan-kawan. Ia juga sangat mudah untuk pergi ke USJ.

Ottimo hotel nel cuore di Osaka. A pochi passi dalla stazione di Namba e da una fermata della metropolitana, questo hotel è dotato di una posizione molto comoda per la visita della città (a pochi minuti a piedi anche da Dotonbori). La camera è spaziosa per gli standard giapponesi, molto pulita e funzionale. Personale molto disponibile, parlano un buon livello di inglese e si ha la possibilità di spedire le valigie con il servizio corriere Ta-q-bin. Al mattino vi è una colazione gratuita che consiste in panini, caffé e thè. Il gelato è a disposizione tutto il giorno. Assolutamente consigliato, visto anche l'ottimo rapporto qualità/prezzo.

We arrived earlier than the check in time, and are able to drop off the luggages at the reception and come back later for check in for free. The staff can speak multiple languages, (Japanese, English, Chinese,etc) able to communicate without any problem. Room is very clean and cleaning service is provided each day. Location is close to Nanba. Very convenient. Close to a metro station as well, easy to locate. Would recommend.

Well, I would say location wise is really good since it's very near a Metro line. However, if you are using JR Pass, it will be quite a distance away. Just 7 minutes away from Shinsekai so there's much food there too. There's 2 shrines right behind the hotel that you can visit if you like. Friendly hotel staff, can converse in Chinese if you can't speak Japanese or English.