Hotel berhampiran Merkaba Tea, Idyllwild

First off, I must mention that pictures of this place on many booking engines, etc are out of date as it seems all rooms have been renovated. Our One Bedroom unit was immaculate, definitely renovated in the recent past and everything was neat and clean; matching the unit pictures on their own website. We had a nice patio with table/chairs, lounge chairs, grill, and a gorgeous view of the mountains. The resort grounds are also beautiful and well maintained. The property itself is nice, quiet, and laid back. We barely saw a few others during our stay and had the pools and hot tubs to ourselves any time we ventured over to them. The location was perfect for us with plenty within close range and right off of Palm Canyon drive for easy access anywhere. The office staff were all very friendly and they were extremely helpful during check-in. Overall we'd highly recommend this place and would definitely choose to stay here again in the future if we return to Palm Springs.

The place is well located, big room with all service and a big pool: l definitely recommend it:

I think I might be a little generous with a four star rating. However this is the first time travelling to Palm Springs so I have nothing else to judge it by. We set up our reservations via AirBnB. When we arrived we were told we needed to pay a $40 daily ”resort fee” that clearly was not reflected in the listing. The man at the reception desk advised he would need to check with his central booking. Long story short it took more than two hours for him to do so. we actually went and had lunch and he still did not have an answer for us. Meanwhile we still dd not have a room. When we finally did get get word that they would waive the fee, we still waited another hour to get our secret room code. It was just after the 4:00 check in time. Our room was a two bedroom corner suite with a full kitchen. Property appears to be either new or newly refurbished. Not sure if the stove or pots and pans were ever used before us. Yes, they give you ONE cup of free coffee to be used in the pour over coffee system. Otherwise the cost is $15 for a ten (?) ounce bag. Fridge was stocked with beer, wine soda, etc all for a fee. We pushed all the stuff to one side of the fridge and went to the grocery store (a block away) and filled it with our own (grocery store also carries beer & wine). Room was very comfortable. Great beds, nice shower/bathroom Wrap around balcony had a rope swing/seat along with chairs and a table. Unfortunately ours overlooked two vacant lots. No storage for clothes other than a basket full of hangers and a couple steel bars to hag stuff on. Other than a couple scatter rugs the floors are cold concrete. Definitely hear people walking above you so would suggest top floor if possible. Pool was nice but was not available for an early morning swim. Also had to pay for the use of cabanas. Never did see anybody using one. Did not eat in the restaurant but did utilize the bar. Personally not a fan of tequila or mescal but they evidently specialized in it. We did not pay to park nor did we see any parking attendants for valet service. In fact the 'front desk' (outside kiosk) was rarely attended. Definity a great location as far as being close walking distance to shops and restaurants. They do offer complimentary use of bicycles, that we did not use.

Initial room had bathroom door falling off the hinges. After 2 requests and front desk visit repair man was sent out. Said he fixed it and door fell again. (Photo is after it was “fixed”). Put out kids in the shower to see a long hair pool to the drain! After this they upgraded our room. Shampoo mount was on the floor in the shower. Did not inform guests that one set of pools would be closed down for two days of our visit due to upcoming event. Day 2 we were woken up at 8AM to the sound of drilling as workers put together a stage next to our room. At 11:45 at night we again spoke to the front desk because the loud sounds of drilling due to them STILL putting together a stage. Worker letting us know they were “almost done”. On day 3 the same drilling a shouting as the crew we still setting up the stage. Visited the front desk twice more to speak to management about our issue and was told that a manager was not available, to come back in the morning. We did, and again told that “manager not available”.

酒店在沙漠地帶，真的不好找啊！！酒店晚上6點以後就沒有前台服務了，因為在攜程訂的，酒店發送郵件還被qq郵箱攔截了，我差點睡馬路，聯繫攜程好幾個小時，才給我酒店郵箱。酒店到了大門要密碼鎖，自己把行李拉到房間。整的我心驚肉跳，酒店正門不能進去要沿着小路開進後院停車。我在海外快緊張死了，找不到酒店發的自助辦理入住郵件,因為靠近沙漠🏜️奧萊才與定這家。酒店院子裏有游泳池和沙漠仙人掌🌵，沙漠地帶很熱🔥，房間的飲料和小吃是免費的，但是都是巧克力甜食吃不了。愛吃高熱量的可以。

Staff were helpful and pleasant throughout my stay. Food was delicious. Only complaint would be the pool being very warm so much so that it wasn’t refreshing. Perhaps they could improve this by adding some kind of shading to the pool area. Otherwise a wonderful stay in a central location.

位置很好，條件比一般的motel強。乾淨衛生，暖和。挑不出什麼毛病，這個價位也不需要什麼自行車了。希望以後還能再來

I am taking the time to write this review because we were hesitant about our stay given the negative ones below. We had THE BEST time at the Ace. The mid-week vibes were great, super low key guests. Great pool time. What stood out was the food. We ate breakfast and lunch every day and loved everything we had. I can't recommend the Ace enough and I can't wait to come back next winter.