Hotel berhampiran Arce Mansion, Ilocos Sur

Came here with family in March 2023. The property itself is beautiful. It’s rich in art and history, something I truly appreciated and found one-of-a-kind, especially at a hotel. Service was good. Front desk staff were helpful, and there is security at the front entrance at all times. The room itself was cozy - traditional design with modern features. There is not much of a view from our room, it seems to just be the way the building was designed. We had breakfast at the hotel, which was good, although options were basic. The view during breakfast was beautiful, it was poolside and near the gorgeous staircase. Pool is smaller than I expected. My question/concern during my stay was, where were all the other hotel guests? I felt as though there were very few guests at the hotel, considering my party was the only one having breakfast at the cafe. I don’t believe I ran into other guests during my stay as well. A whole dining hall was dark and closed off the whole day. This confused me as this hotel is considerably the best and most beautiful hotel in Vigan.

Charming new hotel in Vigan. This hotel was just recently built. Very friendly staff, very helpful. A pleasant stay with true Filipino hospitality. The owners are very accommodating. Take it from me, who have travelled extensively. You will definitely enjoy your stay here.

Overall experience is very good with a few suggestions for improvement. The room rate is relatively lower. The facilities are new - freshly painted walls, spotless room, newly built restroom, cool aircon, and free parking. The staff are very friendly as well. The hotel location is still near Calle Crisologo and Plaza Burgos, less than 10 minutes walk. There is a tight road going there and after the short bridge, the vicinity becomes residential and dimly lit at night. The hotel seems newly built and still lacks a few necessities in the family room: bidet, shower heater, shower partition/curtain. The wifi signal is strong in the hallways (at room 12) but very weak inside the room. Overall, the hotel has a strong potential to be a perfect alternative to established hotels in Vigan if they can improve further.

One of 3 hotels in Vigan that was recommended by family members, this was the only one that had availability. So we hoped/prayed it would be decent. Upon arrival, we were disappointed with its distance in proximity to the town center. Its grounds and curb appeal did not resemble its online appearance. We received a warm and friendly greeting and had much needed help with our bags as there were no elevators. Our standard double was very small; we moved to another room because the a/c was not very good. Our 2nd room a/c was very good, but had a musty smell. There are no in-room safes, refrigerator or ice machines. They prolly need to do a room inspection before releasing room because I had to call down for TP & towels. You should upgrade to include wash cloths, bedside lamps that works, a better wall mirror and bathroom fixtures that are not rusty. My kid's first standard twin room was unacceptable because it was dirty and had no toilet seat. They were moved to a standard triple, but I requested another move because we needed stronger WiFi for remote work. Their third room, the following day, was much better. There is a restaurant on site that is limited in menu options and availability. We appreciated the filtered water cooler availability. Overall, the staff was patient, kind and very accommodating. They did try very hard to make sure we were comfortable and addressed our concerns. Shout out to Rush, who is awesome and the reason I increased my review from 1 to 3 stars It is because of Rush and the staff that I do recommend Hotel Metro Vigan to anyone who can overlook my concerns that I mentioned and doesn't require a safe, and/or additional hotel amenities.

So accommodating si mommy. We arrived at 1am yet Sobrang maasikso. 🥰❤️ Will surely be back so soon 👏👏👏

Sarapan pagi yang baik.

Hotel is situated on top of the mountain so the climate is cooler. They have fantastic view of uncorrupted mountains and if you're lucky, you'll get to witness a sea of clouds. Place is clean, staff and owner are nice and we love their Sinampalukang Manok as well. Internet is a challenge in most places in Sagada. Net was down on our first night but the owner made sure to lend us a different wifi router. Sagada town proper is approximately 5 km away and it's a lovely walk if you're up to it. This place here is a winner. Reminders: -Globe data is very slow, not sure about other providers. -download movies bring books to kill time at night just in case net is down. - room is simple but spacious. Bring your own toiletries since they run out of these when we were there. - I didn't notice public transportations so im not sure how this will work for guests w/o private vehicle. Town proper is approx 5 km away. -During our visit, most of the restaurants in the town proper are closed. The staff can cook for the guests but the options are limited since tourism is not yet back to 100% at the time. - bring water heater so you can prepare coffee and instant noodles. Also make sure to have food. The hotel kitchen and the rest of the restaurants in the town proper close at around 7pm.