Hotel berhampiran Hidden Water Park, Ilocos Sur

We just came back from our visit to Vigan, Ilocos Sur. I thought to write this review before I start to get busy with work and home chores:-) The whole staff starting with Jackie, Jo, and all others there, they made our stay like our true home. They are warm people, attentive to our needs, caring, and respectful. The Hotel kept their place clean and sanitized maintaining the historic cultural appearance of the place. They have warm water for bath and provided us with clean towels, and complete toiletries. Breakfast is included in the daily charge. If you want to ride a ”calesa,” Jo did a good job in finding us a beautiful horse (his name is ”Castanio”), sturdy and strong. Hotel Felicidad provided us with a list of places to see. The Hotel has its own big parking lot that is secured. They, too, have their own transportation that caters to tourists (upon request) to take them to shop around the Calle Crisologo sections. Their wi-fi has a strong signal. Not sure of a business center since we were there for a pleasure visit. It's best to visit the ”Calle Crisologo” in the late afternoon till the evening. The beauty of the historic houses reveals even more their meaning. Try to visit the Bell Tower, do not miss it! I highly recommend Hotel Felicidad to all. Its proximity is best to tourist attractions, restaurants, churches, bakeries, and many more.

This hotel is a MUSEUM. Beautiful paintings and other incredible art collections line the hallways. Staying here feels like living in an art museum. The staff is amazing as well! They are polite, friendly and helpful. They serve excellent breakfast. I had the best Filipino breakfast in Vigan. This is the best hotel in Vigan Heritage Village so far! I travelled solo, but I would recommend this hotel to couples, friends and families.

Hotel Mercante was such a great part of my fun, peaceful, safe, educational, and rejuvenating stay in Vigan (Jan. 29-31, 2024). I had been skeptical at first about the 4.5 (out of 5) average rating that the hotel has received so far from Trip Advisor reviewers. After all, there are many other more popular (higher-rated and understandably higher-priced) options for accommodations in the city. But having enjoyed the Hotel Mercante experience myself, I do recommend the place for no-fuss travelers like me, who simply want a safe, clean, quiet, and efficiently run hotel. More than the basic amenities, however, there is something truly commendable about the hotel’s staff and management, with their warmth, care, and professionalism. Of course, hotel employees are trained to smile and to be polite, helpful, and efficient. But in my interactions with the Hotel Mercante team, I sensed a sincerity and an unobtrusive desire to be of assistance that is beyond the call of duty. Early on (before I had even set foot in Vigan or met anyone there in person), I had been relieved and grateful for the prompt and kind email responses I got from Hotel Mercante while I was searching online for accommodation options. I had emailed other hotels, but the responses from HM (particularly, Solenn and Sofie, Front House Associates) were not only prompt but also written in the friendliest and most professional tone. They courteously and clearly answered all my email inquiries. They were also considerate enough to offer the best room-rate options available, which meant a lot to a 60-year-old solo traveler like me. I also had fun getting some quick lessons on basic Ilocano phrases from Stan (the night guard, who welcomed me when I arrived early in the morning) and Sean (front desk officer, though perhaps his position may be higher—I met him the day I was leaving). “Agyamanak, ading!” (Thank you, young man/woman) and “ag pagna pagna” (just strolling or walking around to relax and enjoy the sights) will, from now on, be part of the limited Ilocano vocabulary close to my heart. I am also grateful to Sarah (front desk), Steve (housekeeping), Paige (Cantina Mercante), Shea, Suzy, and others whose names I wasn’t able to get. For solo travelers and for families or groups, Hotel Mercante is value for your money. But most of all, it is value for your (even more precious) time and trust. It may not be the most popular or most expensive/trendy/classy hotel in Vigan, but all I really needed was a place for homey, clean, safe, quiet, reasonably priced and very conveniently located accommodations—with excellent service and heartwarming staff. And I definitely, thankfully, got all that at Hotel Mercante.

This was our second time to visit Vigan as a family and our first time to stay at Panadores De Vigan, and we are so very glad that we did! The staff are friendly and helpful from booking all the way to our departure. They even went out of their way to find out if the local coffee shop would be open since it was a holiday when we arrived. We were greeted with warm and friendly demeanor, and we were able to check-in earlier (1245PM). It's located near some of the popular tourist spots, restaurants yet it's quiet. We also did not hear any noise coming from the other rooms or guests. Our rooms were on the second floor. They were clean, pleasant, lots of room and complete with basic amenities. The bed was comfortable, and we had the best sleep during our stay. We had a minor issue with the bathroom, but it was immediately fixed. Our breakfast was served on time as requested. Our rooms were cleaned during our stay. Just a couple of minor improvements: The water pressure in the shower could be stronger and maybe have the bathroom door fixed (we had to push it really hard for it to close). Recommendation/Suggestion: Provide a water dispenser in the room for added comfort. Two water bottles were provided for free and refilled the next day, but it would be nicer to have access to a water dispenser inside the room rather than having to buy and carry water bottles from the store whenever we went out. We couldn't have chosen a better place to stay, and I definitely recommend them especially for families and big groups. By the way, they are right across the street from the famous First Sinangloa (they're open as early as 6AM). A few blocks from the public market where we bought bagnet and longganisa for our ”pasalubong”. The parking was a big plus! They have ample parking for their guests.

You have to be alert to spot the location of this hotel. Aside from a big sign with its name all you can see is an old house. You have to enter a gate at the back of the old house where you will find this hotel. The 24 hour reception desk is located at the foot of the steps leading to the rooms. Its more like an apartment complex with studio apartments The rooms are pretty basic and worth what we paid for which was below Php 2k.If you just want an inexpensive place to lie your head down after visiting Vigan this place might suit you.DONT EXPECT TOO MUCH!

I was skeptical at first since the hotel’s location was unusual compared to the ones that are in the metro, where class and sophistication were the things you normally look for when you book a lovely stay. However, upon check-in to the location, I was amazed with how they give their best to level up their services to their guests! The area as a whole was truly iconic! I was very impressed with the villa we stayed in as it was a massive, I could not believe how big it was for 4 people! The murals on the ceilings were all magnificently beautiful! Their buffet and plated meals were on point! They had a wide selection of food and we all loved them! We were quite blessed as we own the private pool to ourselves that time! We also spent a great time at their other resort - The Vitalis White Sands via their free shuttle transfer. Lastly, the staff were very accommodating, as well as their interns! Great job team! If we were to stay again, we’ll definitely go back in this lovely resort!

So accommodating si mommy. We arrived at 1am yet Sobrang maasikso. 🥰❤️ Will surely be back so soon 👏👏👏

The staffs are friendly and easy to talk to. It's perfect if you don't like going out since they have a kitchen and refrigerator provided. However, there is no elevator, so it's better to request a ground-floor room if you have health problems that make it difficult to use the stairs.