Hotel berhampiran Mirra Hills, Ilocos Sur

You have to be alert to spot the location of this hotel. Aside from a big sign with its name all you can see is an old house. You have to enter a gate at the back of the old house where you will find this hotel. The 24 hour reception desk is located at the foot of the steps leading to the rooms. Its more like an apartment complex with studio apartments The rooms are pretty basic and worth what we paid for which was below Php 2k.If you just want an inexpensive place to lie your head down after visiting Vigan this place might suit you.DONT EXPECT TOO MUCH!

Hotel Mercante was such a great part of my fun, peaceful, safe, educational, and rejuvenating stay in Vigan (Jan. 29-31, 2024). I had been skeptical at first about the 4.5 (out of 5) average rating that the hotel has received so far from Trip Advisor reviewers. After all, there are many other more popular (higher-rated and understandably higher-priced) options for accommodations in the city. But having enjoyed the Hotel Mercante experience myself, I do recommend the place for no-fuss travelers like me, who simply want a safe, clean, quiet, and efficiently run hotel. More than the basic amenities, however, there is something truly commendable about the hotel’s staff and management, with their warmth, care, and professionalism. Of course, hotel employees are trained to smile and to be polite, helpful, and efficient. But in my interactions with the Hotel Mercante team, I sensed a sincerity and an unobtrusive desire to be of assistance that is beyond the call of duty. Early on (before I had even set foot in Vigan or met anyone there in person), I had been relieved and grateful for the prompt and kind email responses I got from Hotel Mercante while I was searching online for accommodation options. I had emailed other hotels, but the responses from HM (particularly, Solenn and Sofie, Front House Associates) were not only prompt but also written in the friendliest and most professional tone. They courteously and clearly answered all my email inquiries. They were also considerate enough to offer the best room-rate options available, which meant a lot to a 60-year-old solo traveler like me. I also had fun getting some quick lessons on basic Ilocano phrases from Stan (the night guard, who welcomed me when I arrived early in the morning) and Sean (front desk officer, though perhaps his position may be higher—I met him the day I was leaving). “Agyamanak, ading!” (Thank you, young man/woman) and “ag pagna pagna” (just strolling or walking around to relax and enjoy the sights) will, from now on, be part of the limited Ilocano vocabulary close to my heart. I am also grateful to Sarah (front desk), Steve (housekeeping), Paige (Cantina Mercante), Shea, Suzy, and others whose names I wasn’t able to get. For solo travelers and for families or groups, Hotel Mercante is value for your money. But most of all, it is value for your (even more precious) time and trust. It may not be the most popular or most expensive/trendy/classy hotel in Vigan, but all I really needed was a place for homey, clean, safe, quiet, reasonably priced and very conveniently located accommodations—with excellent service and heartwarming staff. And I definitely, thankfully, got all that at Hotel Mercante.

This hotel is a MUSEUM. Beautiful paintings and other incredible art collections line the hallways. Staying here feels like living in an art museum. The staff is amazing as well! They are polite, friendly and helpful. They serve excellent breakfast. I had the best Filipino breakfast in Vigan. This is the best hotel in Vigan Heritage Village so far! I travelled solo, but I would recommend this hotel to couples, friends and families.

The Vegan Plaza Hotel is situated in the best location - at the beginning of Calle Chrisilogo street. It is convenient and easy to get around to any place from here. The kalesa (horse and carriage) and the tricycles are located right in front of the hotel. The fountain is a 7 min walk from here and an 8 min ride to the bus station. The hotel is very clean and well maintained. The staff are friendly and helpful. Anything that you requested was seen to immediately and with a smile. Breakfast was ok, there should be more variety. They provide in room massage which was great. They have 2 restaurants which provides a a variety of local dishes. Bathroom is little small in size, however, the shower was awesome. This is a very good hotel and I would certainly stay here again when I come to Vigan. Wonderful stay.

One of 3 hotels in Vigan that was recommended by family members, this was the only one that had availability. So we hoped/prayed it would be decent. Upon arrival, we were disappointed with its distance in proximity to the town center. Its grounds and curb appeal did not resemble its online appearance. We received a warm and friendly greeting and had much needed help with our bags as there were no elevators. Our standard double was very small; we moved to another room because the a/c was not very good. Our 2nd room a/c was very good, but had a musty smell. There are no in-room safes, refrigerator or ice machines. They prolly need to do a room inspection before releasing room because I had to call down for TP & towels. You should upgrade to include wash cloths, bedside lamps that works, a better wall mirror and bathroom fixtures that are not rusty. My kid's first standard twin room was unacceptable because it was dirty and had no toilet seat. They were moved to a standard triple, but I requested another move because we needed stronger WiFi for remote work. Their third room, the following day, was much better. There is a restaurant on site that is limited in menu options and availability. We appreciated the filtered water cooler availability. Overall, the staff was patient, kind and very accommodating. They did try very hard to make sure we were comfortable and addressed our concerns. Shout out to Rush, who is awesome and the reason I increased my review from 1 to 3 stars It is because of Rush and the staff that I do recommend Hotel Metro Vigan to anyone who can overlook my concerns that I mentioned and doesn't require a safe, and/or additional hotel amenities.

The staffs are friendly and easy to talk to. It's perfect if you don't like going out since they have a kitchen and refrigerator provided. However, there is no elevator, so it's better to request a ground-floor room if you have health problems that make it difficult to use the stairs.

We had a memorable and comfortable stay indeed! Thanks to the accomodating and friendly staff as always. Will definitely be coming back.😀