Hotel berhampiran Evelyn＇s, Iloilo

Although the hotel LOOKS nice and is well designed, it is so poorly operated and managed it really ruined our stay. It all started at checkin when on my booking I had requested two adjoining or adjacent rooms as we have 4 small kids and total 7 in our party. I was given two rooms on two different floors. It wasn't until I complained loudly and explained my written request that they finally accommodated us. They only gave us one key for each room and since the room requires a card key for power and air con I asked for an additional key to which they wanted more money. It went down hill badly from there. When we got to the room the kids quickly realized that both rooms doors never locked and anyone could just walk in our rooms without a key. (This was recurring throughout the stay) Next was that the room air con remotes didn't work because the batteries were dead. Next were the non working TV's. And then the broken safe. Then the non working refrigerators. After that was the non-existent hot water. That one really pissed me off as the staff decided that I was an ***** that didn't know how to operate a faucet and they were going to teach me how to turn it on after I had waited over 10 + minites for hot water in the shower, bathtub and sink. How insulting and belittling to me to think that I don't know how to turn on hot water. Ultimately the hot water that evening was at only 37c. The errors continued throughout the evening until bed with the room, towels, internet, etc. During that evening I asked to speak to a manager about my issues as they were far too numerous but I was told there wasn't one available until Friday. So I told them I wanted an appointment on Friday. Our next morning we went to the restaurant for our included breakfast. Although there were 9 workers from my count and only 4 guests we got zero service at all. Not to mention the food was all cold. Their selection was purely Philippino and very few options either. My kids had toast for breakfast. We then went swimming in their pool. It's a nice view there on top but unfortunately there were no towels for us and the bathrooms were disgusting with no way for us to wipe or clean ourselves. Can't imagine how many get back in the pool like that. Surprisingly, they did have hot water there. When we returned to the room, none of our room keys worked for either room. We got news keys again. Then as we were getting ready to leave I realized that one of the keys they gave me could actually open ANY ROOM IN THE HOTEL. I asked one of the front desk people to accompany me while I showed them and they KNEW they had given me a master key and were ok with it. What ??? Later that morning we left for the day and returned at 430pm. I anticipated meeting the manager upon my return but unfortunately they arrived at 2 and left at 4 and they decided since I left the hotel I didn't need the manager anymore. Upon returning to the room we found out that the room doors were unlocked

Front desk service: There is none outside the standard 8AM to 5PM office hours. You'll be lucky if somebody actually picks up the line. Having stayed here for quarantine purposes and not being allowed to step out of the room, this ”no service” is a big no no. Non-front desk staff: The bell hop is pro active in bringing up ordered food. I gambled with ordering food from the outside as I couldn't order food from the hotel simply because there was nobody picking up the line. Luckily, the bell hop would bring up the food ordered from the outside. I would've starved if they didn't bring the food up. Room: Everything is old. The bed was not comfortable. The fridge had to be changed as it was not working. The cable tv line up was really bad as well. The floor was dusty. Room slippers? They're old and crumbly. The moment I slipped my feet in them, they ripped. I just laughed it off as I was just tired getting upset anymore. Breakfast: Better order food from the outside. I was told that the food in this place is good. Fake news. Will I consider going back to this place? If there is another quarantine hotel, I wouldn't stay in Hotel del Rio anymore.

The location of Injap is just in front of SM (near overpass). They offer buffet and has blower, microwave, oven, toiletries. Cons: the toilet bowl in our room has stains. The aircon was old, the keys in the ac unit was not working. We were 3 pax but there was only 1 slippers. The toiletries (dental kit, towels, etc) provided were for 2 pax only.

I have booked for my family and friends 3 rooms, 1 in trip.com for my father and additional 2 rooms u der *********** to my sister and friends. We like zuri on sense of family friendly and its location. The price has a bit difference from its site, and the two apps. By the way this is at least 5 times we stayed here for 2 years. The only complaint we have at this time is the cleanliness, specially the food. There is cockroach on my brothers soup, he already partially consumed. He handed over to the kitchen staff, they also immediately get the food from the buffet as to my brother. Though minimum could be atleast someone will come over for apologies. Nada. Seems service protocol is not in place for 4 star hotel. We always like the local spread of breakfast buffet here. Apart from those, my family and friends still have a good stay.

We came here with a 14 month old baby and had a great stay. The receptionist was helpful and it was pretty easy to get a cab to fetch the luggage to the airport that is within 500m away. The room was spacious and the bed was comfortable. Overall, it was a good stay that enables travellers to reach the airport within 10 mins and have more rest before the trip. As the airport is currently handling domestic flights, and there were only 3 gates for boarding, travellers can afford to sleep in a little and arrive at the Airport a little later since the airport is just 5 to 10 mins away.

It was in a peaceful location not too far from downtown. Value for money! And one of the tenant restaurants has nice food - Jollof Kings

accesible location service- needs to improve , be more accomodating to your customers must check if the room is okay before the customer go inside the room cleanliness- the room is good theres a little bit odor in the room. great that they have hot and cold shower ambiance is fine. **photo is not in place.as i havent took a photo of the area

“Silent Hill” If you’re not familiar with this movie title, it was a horror film released in 2006. Our experience with Damires Hills was not as horrifying but more of a dreaded experience. Indeed, when we arrived at this nature retreat, we were welcomed by a silent breeze and the sound of distant chimes, gentle rustling of the tree leaves and occasional creaking sound of bamboo…which seemed relaxing and peaceful. Much like how horror films start. The horror started after checking in. We had some time to freshen up before a scheduled meeting, so we proceeded to our rooms. Upon entering you will be welcome by the musty stench of the room and when you open the tap and shower the odor of the water was a warning to not take this by mouth. They did provide two small bottles of bottled water, which was not enough after a long trip. Fortunately, the smell of the tap water improved after running the tap and shower for a few minutes. I also noticed the wooden soap holder which was full of molds while trying to freshen up. Then much to my surprise there were no available towels in the room. I had to request for this, which arrived 30 minutes after, that is after reminding them twice that no towels were provided. When the towels arrived, these were moist and had a certain odor like when laundry is not properly done. Upon unraveling the towel, it was tattered and full of stains that suggests this has not been laundered well or at least replaced if the stains were not removed after proper laundering. Good thing a brought an Arena quick dry sports towel for emergency use. Hurriedly, after a quick freshening up I proceeded to the meeting venue. We didn’t have time to check the beds and the cabinets to see what was lurking within. We had a decent lunch spread and mirienda during our meeting breaks. Nothing great. I was expecting Iloilo cuisine at its finest or at least dishes to remember since there was so much hype about Damires Hills. The forested areas were nice, but we noticed the pools were poorly maintained with unclear pool water and floating leaves. At night fall the pathways to our rooms and to another venue for dinner were poorly lighted and quite spooky. We had dinner near one of the pools which again was poorly lit and the dinner buffet was mediocre at best. One of my companions even commented that the dinner spread had no theme at all, just a mixture of dishes that didn’t please the palate. After the dinner, we had some short activities and fellowship. Our friends from Iloilo were so kind to bring some good pulutan for this. Together with the cold SMB this was a respite from previous disappointments with Damires HIlls. Apparently, the pool bar didn’t have any simple complimentary pika-pika like peanuts and the like. After a few hours, some of us decided to call it a night after a long day of travel and work meetings. Going back to the room, the musty smell had decreased after airing the room for about an hour. This is the time I noticed the cabinets

Cost paformance very nice. Stuff is very kindly. Wifi connection is very good. Location is very good.I stay very long time this hotel. A lot of store and restaurants and shopping mall.