Hotel berhampiran Lake Herbert, Improvement District No. 9

I had a wonderful stay here. The staff was very friendly and got us the room we wanted with no issues. The rooms were very nice and clean. The large pool and hot tub area was a great place to relax after a long day of hiking. Would recommend!

When we checked in we decided to pay for the extra night. As soon as we got in the bedroom, we were completely underwhelmed with how small and outdated the room is. It is nowhere near worth that price. If given a choice, It’s not even worth $200. We paid $1275 for the first night and they took out $1711 for the second night. Immediately we cancelled the second night and asked to be upgraded to a lake view room for just the one night. They made us wait 2 1/2 hours for the new room to be available. It looked the same just a little spacious. The bathroom window does not have blinds so you can be seen in the bathroom. We just had to make a way to cover it when we use the bathroom. The biggest benefit is that lake Louise is just there, which was the whole purpose of our trip. It was nice to have the priority guest discount as well for the canoeing which my family enjoyed. Overall, we would still go back but will definitely wait for a much lower pricing than that we paid for.

We stayed at the Mountaineer Lodge for 6 nights in April and we loved it! From the moment we got there we felt very welcomed and at home. The front desk staff were very friendly and helpful. We were in a recently renovated room in the main lodge and it was very clean and spacious. We liked the modern decor and the furniture and bed were very comfortable. There was lots of room to dry our ski gear after a day on the slopes. The bathroom was nice and clean and also a good size. Breakfast is included and it is excellent- there was always a good variety of hot items like eggs, sausage, bacon, potatoes and waffles/pancakes as well as breads, cereal, yogurt and fruit. The staff was very good at keeping all of the items stocked up, if something ran out more was put out right away. We have found this is sometimes a problem at other hotels but not here. We really appreciated the great service. And the breakfast room is quite large and has lots of tables so we never had a problem finding somewhere to sit. The hot tub is a great size and it was never too busy to have a nice apres-ski soak. We used it every day! There is also a free shuttle that picked us up right at the front door of the hotel and dropped us off at the main lodge at the Lake Louise Ski Resort. We used it every time we went skiing. The bus was always on time and the Mountaineer is the last pick up so it is a very short ride to the hill. So much nicer than trying to find a place to park and having to carry your gear across the parking lot. There are several pick up and drop off times which we found to be very convenient. Overall we feel that this is a fantastic place to stay and all the staff were very friendly and helpful. We will definitely come back again and would highly recommend this hotel!

We were blown away by this hotel. The location is incredible, as is the cabin itself. My favourite hotel ever. The stream next to the hotel with the fire pits was so cool!! Great view from the cabin also.