Hotel berhampiran Kohl's, Indianapolis

Everyone was very friendly and helpful. Thanks for a great stay!

很不錯的酒店

Tiada sarapan pagi dan tiada perkhidmatan jemput. Kolam renangnya bagus. Bawah 21 tahun tidak boleh mendaftar masuk bersendirian. Perkhidmatan meja depan adalah sederhana.

The rates were a little higher than expected and the rooms a bit dated but overall was a pleasant stay. The staff is very minimal. The breakfast area has some hot options and coffee but is only manned by one individual, whom I want to note did an amazing job on her own. Its a little further walk from some downtown locations but overall a good option.

Ugh. That’s just it. We had a studio for a few weeks because a family member was receiving medical treatment at IU health. The staff in general is very friendly and tries to be helpful. But, this place is run down and crappy. First, it’s like it was semi-renovated recently. Like they put newer furniture in the but the guts of the place are still old. The location of this hotel was fine for that purpose. Kinda off of the beaten downtown path, so generally quiet. But things aren’t as walkable. The kitchen appliances weren’t great, but whatever. The cabinets & drawers were dirty/sticky inside. Also, our room was missing things. I have no doubt previous guests stole or threw out things, but they still need to properly restock. We had 3 mugs, but one glass. Four knives, three forks, and one spoon. No serving/cooking utensils. One small pot, no frying pan or saucepan. No measuring cups/spoons. Etc. I’ve stayed in enough extended stay type of places to understand the basics they don’t care about. Then other things like.. you had to be careful not to push on the light switch in the toilet/shower part of the bathroom because the lights would stop working. The up button didn’t work on the thermostat so if it was too cold I’d have to shut it off to reset it to 70 whatever. Two of the four windows were blocked by the desk, which based on photos was an add when the “remodeling” happened. Then there were just the issues with other patrons. ********* isn’t legal in Indiana. As a smoke free hotel the hotel needs to do more about the obnoxiously strong smell of **** in the hallways and elevators, especially on the weekends. Or, to also rid the hallways of cooking smells, they need better ventilation. Finally, as others have said, the breakfast isn’t great. The selection definitely wasn’t up to the standards of what I’d expect from a Residence Inn level hotel. If I wanted to stay at a place with a kitchenette I’d probably opt for the Hyatt House, which is also usually cheaper.

Praise to Craig, my valet/bellman who, when I arrived, had to take the bell cart to my room, and back down to the desk because I had been assigned to my boss's room to start with, and then up to my actual room. He then went with me over to the Convention Center as I had a lot of stuff for our conference that was starting with exhibitor check-in that afternoon. We chatted the whole time which made it a very pleasant experience. The only downside of my stay is that the bathroom light goes all the way around the mirror and is quite bright when you flip it on. It'd be nice to have a dimmer switch or smaller overhead light.

Great staff, very clean. Love the lobby area with lots of food options. Valet guys were on top of things. (Thank you Miguel!) Overall excellent experience. Thank you!

Everything about this was top notch. The location, the staff, the experience. All of it. Would go there again in a heartbeat.