Hotel berhampiran Walmart Garden Center, Indio

Did the job for a quick stay, we were really on in the rooms to sleep so it worked out. The walls are paper thin, so when next door guests are rowdy...you hear everything. Front desk seemed indifferent about this, stating they were 'sold out' so room moves were not an option, even the following day, but it was thankfully just one night of rowdiness for our neighbors. Breakfast was okay-its great its complimentary and HIEX has great coffee, but I think overall post pandemic quality has gone down across the brand for breakfast. Hopefully they bring back the omelets in the future and put emphasis back on doing the basis really really well. Hotel was very clean! If you're looking for a quick stopover, this fits the bill!

The lobby is very welcoming. The evening show with the live singer is delightful. The rooms were clean and spacious with not a peep of disturbance during the night. Lovely pictures of the 40’s 50’s 60’s and beyond surround you as you walk down the hall. Breakfast was fabulous

Our stay at La Quinta was an utter disappointment from the moment we arrived. The room accommodations felt like a cheap motel, and I can't fathom how this hotel holds a 4-star rating. When we checked in, my husband asked for a nice room, and the front desk lady assured us we were upgraded due to his Hilton Honors status. But when we entered our room, I felt like I had stepped into a rundown motel—small, dingy, and with worn-out furniture. And a bathtub shower? Really? How can a supposed 4-star hotel still have those? I’ve stayed at this property many times, but I’ve never encountered a room this bad. This was supposed to be an upgrade? We had booked a room with a fireplace, and clearly, this was not it. We paid $500 a night and then found out looking online that they were offering suites with full kitchens for $400 while we were stuck in a cramped, motel-like space. I went back to the front desk to speak with a manager, and that's when I met Adrian and Hugo. When I expressed my frustration, Adrian discovered that we had actually been downgraded from our original reservation. I pointed out that the front desk Lady had lied to us, but instead of taking responsibility, he defended her, claiming she was just trying to accommodate us for early check-in. We arrived at 2 PM—there should have been clear communication about our options! You don't just automatically downgrade a guest, without telling them. Adrian and Hugo had zero empathy as I laid out my concerns. It was a low peak time, and the hotel had plenty of available rooms. You're telling me that the front desk had no better options than to downgrade us? When I asked for a rate adjustment, (Our original guest room we booked was selling at $300 per night that weekend) they refused and flatly denied my request for an upgrade. They offered to move us to the original category we booked, but to a “renovated” room. There was a poor apology, no compensation—just a lack of basic customer service that left me in disbelief. Also, due to this mishap and having to change guest rooms, it left my husband and I late to to our event, so frustrating. When we moved to the original room we booked, it was decent but still felt sterile and uninviting. The walls were bare, and the bathroom was missing amenities. We only had mouthwash and no body lotion, which I don’t travel with because I expect hotels to provide it. I tried to call Housekeeping but the phone in our guest room did not work. It took us until day two to flag down housekeeping outside to get body lotion! One night, after returning from a wedding, I tried to take a bath, but the water never got warm. I let it run for too long, hoping it would heat up, but it didn’t, forcing me to give up on the bath altogether. The disappointments just kept piling up. This hotel has plummeted in quality over the years, and we will never stay here again. It’s a $200-a-night establishment at best. Don’t let the pretty grounds and restaurants fool you—inside, the room ac

Amazing hotel, clean and luxury, we got 2 complementary drinks and breakfast is included, stuff are very friendly. I will go back again to stay.

Perkhidmatan yang sangat baik, persekitaran yang indah, tempat yang tenang untuk bercuti, spa mata air panas sangat sihat, malam yang sejuk, nilai yang baik untuk wang, resort keluarga yang selamat semasa wabak

Very clean. Very quiet. Needed a place just for the night for a meeting close by. Easy to park by your room. Quick service and all I can in contact with very helpful. Gates entry also very safe.

Very tired property that needs total renovation. Avoid it and use new Courtyard Marriott next to it. Carpet stained, drapes torn, poor quality bedding and linens. Cheap plastic shower stall. Motel 6 ambiance at Marriott price. Only bright spot was a cheerful staff at the checkin.

Book this hotel for my boyfriend and his mother for her birthday. Got two rooms other than the hotel being very expensive. Hotel was 250 US dollars a night with tax discounted. My boyfriend said breakfast was good and he was very pleased with the appearance of the hotel he said everything looked new and fresh and he was very happy that I booked this hotel for him. His mother also enjoyed watching the trains go by. They did not partake of the pool but would have had they not been spending just one day there. His friend stated another hotel and they were very unhappy and they paid more money than he did.. he said he would stay there again.

The staff are just amazing. They are so helpful. The place is a bit run down. Nice pool. The room was fine and the bath nice. I had a bathtub! The breakfast is ok especially if you like omelettes., Not much Diamond club parking but property not that big.