MGM Shanghai West Bund brings true entertainment and hospitality to Shanghai's West Bund, situated at the heart of one of Shanghai's most dynamic hospitality hubs. It offers diverse, artistic, and lively experiences that exceed all expectations in a stunning location on the Huangpu riverfront. The hotel is surrounded by over 20 cultural and art institutions, with the Expo site and Qiantan area just across the Huangpu River. Additionally, guests have convenient access to Xujiahui, Longhua Temple, Shanghai Botanical Garden, and a variety of commercial and entertainment options. For business travellers, the headquarters of BMW, Alibaba, Tencent, NetEase, McDonald's, and other prominent enterprises are all within walking distance.
"I stayed at MGM in Shenzhen, and since I had something to do in Shanghai this time, I decided to try this one. Overall, it's still impeccable!
**Greeting:** The greeters didn't proactively help open the door upon arrival.
**Check-in:** The whole process was very quick, and you could tell they'd been trained, but they didn't offer a glass of water to guests immediately upon check-in.
**Facilities:** It's a new hotel, and the new equipment is excellent.
**Cleanliness:** The hotel cleans the rooms twice, in the afternoon and evening, which is very thoughtful!
**Fitness:** The fitness equipment is excellent, top-notch, and offers great variety!
**Environment:** The West Bund environment is very comfortable, a completely different experience from the city center. Being just a few steps from the West Bund Center is great and very convenient!
**Service:** Very thoughtful, most staff actively greet guests when they see them!
**Suggestion:** Optimize the food delivery service to rooms, for example, by getting robots. Because getting from your room down to the lobby isn't straightforward; it's not a direct route and requires separate movements. I suggest optimizing this!"