Hotel berhampiran Audi Forum & Headquarters, Ingolstadt

Poor service. At breakfast a staff lady impolitely complained/corrected us for taking a knife and fork from another table. Furthermore, when we checked in (5 people), we asked to have breakfast included for all, and we settled the bill. At checkout the staff apparently needed more money, and did not understand that we settled the payment already. Really poor service all through, not a welcoming feeling.

It seems incredible that having the agency booked the room in advanced and already paid, when I arrive close to midnight they guy in the reception tells me with a Smile ”I have bad news for you... we are over booked”. At the beggining I thought it was a JOKE but no. I'm travelling everyweek to ingolstadt and normally always stay in other hotels and this had never happened. To Top it all, they wanted me to pay for the room in the other hotel (which they got on the moment by calling to other hotels... not in advance knowing that this would hapen) that they would refund the agency (which I said not) and then showed me a picture of the other Hotel and said ”ok its here”. I had to argue so that they paid the taxi to get me there and not knowing that I understand German, the Guy started discussing with the taxi driver becasue 9 Euros was too much for them to pay. Finally they told me ok just go and we will take care of the taxi but imagine what happened when I arrive to the other hotel... the taxi driver told me that they didn't agree on nothing so I had to pay it myslef as clearly from what I heard the Taxi driver didn't have any fault. Its terrible that they overbook an already paid room but even worse that they do not inform in advance or take care of everything in advance... basically they overbook the rooms and hope for a no show and when problems arrive they try to solve it whith an ounce of respect for the customer. p.s. And to reeinforce this... they guy says... we have to customers arriving in the morning and they also don't have bedrom.... as an excuse not to find a solution in the hotel for me... Its a shame that things like this still happen nowadays.

After long and tiring day at the “Ingolstadt Village” shoppers or business mens, my best advice is to stay in the “Starton Am Hotel” which is located just nearby the village. No need to go anywhere because the Starton is very clean, silent and commodious. The staff is very friendly and helpful. In addition to with its reasonable prices it has fabulous breakfast. Me and my wife stayed two night in this hotel. As someone who has visited many countries of the world, I would like to say that Starton Hotel will remain in my memory as my favorite hotel with its beautiful features and wonderful staff.

Super overnachtings hotel! Hotel is vlakbij de autostrade gelegen, doch heb je geen last van lawaai. De kamers zijn mooi, modern en verzorgd. Vlak naast het hotel is een Grieks resaturant waar je voor een eerlijke prijs lekker kan eten (reserveren is wel aan te raden) Grote parking aanwezig.

I cannot express how deeply disappointed and infuriated I am with the appalling service I received at this 4 stars hotel (it is a joke 4 star with this kind of service). My stay, which should have been a pleasant experience, was marred by the unprofessional conduct of the senior manager, who demonstrated a complete lack of respect for customers. My ordeal began on September 7th when I checked in, having booked a room rate that clearly included breakfast. The front desk staff insisted on a deposit or full payment upfront, I totally understood on this and I opted to pay in full, expecting no further issues. However, on September 8th, during check-out, I was slapped with an additional charge of EUR 18.80. Why, you ask? Well, the hotel had arbitrarily split the bill into two parts, one for accommodation and another for breakfast, without any prior notification. Given that this was a business trip, my company policy stipulates a single transaction on one credit card. So, I requested a simple reversal and consolidation of the charges into one transaction as per our booking. Shockingly, the front desk staff flatly refused to accommodate my request. When I insisted on speaking with the front desk manager, the manager come out and did not introduce herself, she is with a long golden hair. Of course, I expected senior staff should be able to accommodate my simple request or at least give me a good explanation why cannot, but it did not go what I expect, in fact, the situation went from bad to worse. Mandy Wunderlich, who I later discovered was the general manager based on her photo online, exhibited a shocking lack of professionalism and customer service skills. Instead of addressing the issue rationally, she raised her voice, used aggressive body language, and shouted at us to ”Go, Go!” This behavior was not only embarrassing but entirely unacceptable for a hotel that boasts a four-star rating. I was left astounded by this encounter. If a hotel's general manager, who is expected to set an example for the entire staff, behaves in such an appalling manner, it's no wonder the rest of the team lacks courtesy and professionalism. Individuals like Mandy should not hold senior positions in the service industry, tarnishing the reputation of the hotel and leaving guests with unforgettable negative experiences. In conclusion, my stay at this hotel was marred by abysmal service and a shocking display of unprofessionalism from the senior management. I strongly advise anyone considering a stay here to think twice and explore other options. This establishment does not deserve your hard-earned money, and its management should be held accountable for their disgraceful conduct.

Le thème des voitures dans tout l’hôtel et les chambres est amusant et très bien fait ! La chambre est bien, propre et spacieuse. Seul petit bémol sur l’isolation phonique un peu fine mais rien d’alarmant. Le lit était confortable et j’ai passé une bonne nuit. Le petit déjeuner était bon et bien fourni. Le plus est le parking gratuit, ce qui est appréciable.

Nach einer Panne und Werkstattwechsel sind wir in diesem Hotel eingecheckt. Das Hotel ist sauber und neu. Der Empfang an der Rezeption sehr freundlich. Das Zimmer ausreichend groß und sauber. Leider konnte man nur 1 Fenster ankippen und das 2. Überhaupt nicht öffnen. Daher war es auch hier sehr warm. Es gab zwar eine Klimaanlage, aber mit kind will man die auch nicht laufen lassen, wenn man drin ist. Das Bettzeug war auch sehr warm. Im Zimmerpreis war das Frühstück inkl.. und hier wurden wir sehr positiv überrascht, das hätten wir für den Preis nicht erwartet. Das war sehr lecker und das Personal wieder sehr freundlich. Wir durften auch 1h länger im Zimmer bleiben wie eigentlich, somit war die Zeit bis das Auto repariert war nicht all zu lang. Wir können das Hotel nur empfehlen.

I recently had a stay at the Hotel Dirsch, and while there were some positives, there were also some things that left me feeling disappointed. Overall, I am not sure why this hotel has a four-star rating. In this review, I will share my experiences with you, starting with the neutral aspects. Neutral: Let's start with the swimming pool. I found it to be quite tiny for a hotel that bills itself as a wellness hotel. While it was clean and well-maintained, I would have appreciated a larger pool area to unwind in. The sauna area was adequate, but the fact that it was only open from 12-9 pm left me feeling a bit short-changed. If you're looking for a relaxing sauna session before bed, you won't be able to do so here. The room itself was okay, but it was also very small. If you're expecting a spacious and luxurious room, this is not the place for you. However, it was clean and had everything that I needed for my stay. Negative: Now let's move on to the negatives. First of all, in my room, there were no slippers or bathrobe, which I found strange for a wellness hotel. These are basic amenities that should be provided to guests, especially if you're paying a premium price for your stay. Similarly, I was surprised to find that there were no water bottles in the room. This is a standard item that is provided in every hotel, whether you're paying for the water or not. Instead, you have to go to a vending machine, which feels outdated and inconvenient. The bed and mattress were also a letdown. The mattress was incredibly hard, which made for an uncomfortable sleep. If you're someone who values a comfortable bed, you may want to look elsewhere. In the evening, there was only one person working at the bar, which meant that there were long waits for drinks. This was frustrating, especially after a long day of travel. As I mentioned earlier, the swimming pool was quite small, and I found the prices for the hotel rooms to be quite high, especially given the overall lack of amenities. Finally, the gym was outdated, and two of the treadmills were out of order in the evening. While there were other machines available, it was disappointing not to have access to all of the equipment. Positive: Now, let's move on to the positives. One thing that stood out to me was the quality of the food in the restaurant. The meals were delicious, and the buffet was also quite good. If you're a foodie, you'll appreciate the effort that the hotel puts into its culinary offerings. I also found the staff to be friendly and helpful. They were always willing to answer my questions and went out of their way to make my stay more enjoyable. Overall, my stay at the Hotel Dirsch was a mixed bag. While there were some positives, there were also several areas where the hotel fell short. If you're looking for a luxurious wellness hotel experience, this may not be the place for you. However, if you're looking for a clean, comfortable hotel with good food and friendly staff, the Hote