Hotel berhampiran Bewegungspark Am Augraben, Ingolstadt

Super overnachtings hotel! Hotel is vlakbij de autostrade gelegen, doch heb je geen last van lawaai. De kamers zijn mooi, modern en verzorgd. Vlak naast het hotel is een Grieks resaturant waar je voor een eerlijke prijs lekker kan eten (reserveren is wel aan te raden) Grote parking aanwezig.

Stayed for three nights as part of a business trip. The location right next to a bus and train station is convenient for getting in and out, but far away from any decent nightlife or eats. In my room, I was treated to stained towels and a very stiff bed with a single sad pillow. Despite leaving the dirty towel on the floor as instructed the room was never serviced during my stay and the towel was never replaced. There was a breakfast buffet of decent quality but basic filter coffee wasn't available. There is no hotel bar and the vending machine was out of order. Toilets on the reception floor were closed, allegedly because of the pandemic, but perhaps more likely to avoid their abuse by the roaming drunk who strayed into the reception late at night, bothering us to buy them beers. There was no visible security staff on hand and the situation did not feel safe. I will stay at a different hotel next time.

Nach einer Panne und Werkstattwechsel sind wir in diesem Hotel eingecheckt. Das Hotel ist sauber und neu. Der Empfang an der Rezeption sehr freundlich. Das Zimmer ausreichend groß und sauber. Leider konnte man nur 1 Fenster ankippen und das 2. Überhaupt nicht öffnen. Daher war es auch hier sehr warm. Es gab zwar eine Klimaanlage, aber mit kind will man die auch nicht laufen lassen, wenn man drin ist. Das Bettzeug war auch sehr warm. Im Zimmerpreis war das Frühstück inkl.. und hier wurden wir sehr positiv überrascht, das hätten wir für den Preis nicht erwartet. Das war sehr lecker und das Personal wieder sehr freundlich. Wir durften auch 1h länger im Zimmer bleiben wie eigentlich, somit war die Zeit bis das Auto repariert war nicht all zu lang. Wir können das Hotel nur empfehlen.

Le thème des voitures dans tout l’hôtel et les chambres est amusant et très bien fait ! La chambre est bien, propre et spacieuse. Seul petit bémol sur l’isolation phonique un peu fine mais rien d’alarmant. Le lit était confortable et j’ai passé une bonne nuit. Le petit déjeuner était bon et bien fourni. Le plus est le parking gratuit, ce qui est appréciable.

I cannot express how deeply disappointed and infuriated I am with the appalling service I received at this 4 stars hotel (it is a joke 4 star with this kind of service). My stay, which should have been a pleasant experience, was marred by the unprofessional conduct of the senior manager, who demonstrated a complete lack of respect for customers. My ordeal began on September 7th when I checked in, having booked a room rate that clearly included breakfast. The front desk staff insisted on a deposit or full payment upfront, I totally understood on this and I opted to pay in full, expecting no further issues. However, on September 8th, during check-out, I was slapped with an additional charge of EUR 18.80. Why, you ask? Well, the hotel had arbitrarily split the bill into two parts, one for accommodation and another for breakfast, without any prior notification. Given that this was a business trip, my company policy stipulates a single transaction on one credit card. So, I requested a simple reversal and consolidation of the charges into one transaction as per our booking. Shockingly, the front desk staff flatly refused to accommodate my request. When I insisted on speaking with the front desk manager, the manager come out and did not introduce herself, she is with a long golden hair. Of course, I expected senior staff should be able to accommodate my simple request or at least give me a good explanation why cannot, but it did not go what I expect, in fact, the situation went from bad to worse. Mandy Wunderlich, who I later discovered was the general manager based on her photo online, exhibited a shocking lack of professionalism and customer service skills. Instead of addressing the issue rationally, she raised her voice, used aggressive body language, and shouted at us to ”Go, Go!” This behavior was not only embarrassing but entirely unacceptable for a hotel that boasts a four-star rating. I was left astounded by this encounter. If a hotel's general manager, who is expected to set an example for the entire staff, behaves in such an appalling manner, it's no wonder the rest of the team lacks courtesy and professionalism. Individuals like Mandy should not hold senior positions in the service industry, tarnishing the reputation of the hotel and leaving guests with unforgettable negative experiences. In conclusion, my stay at this hotel was marred by abysmal service and a shocking display of unprofessionalism from the senior management. I strongly advise anyone considering a stay here to think twice and explore other options. This establishment does not deserve your hard-earned money, and its management should be held accountable for their disgraceful conduct.

Struttura e camere nuove, arredamento gradevole con dettagli curati, letto comodo, enorme TV, bagno grande e comodo. Tutto pulitissimo anche la moquette. Comoda l'entrata con serratura a codice. Posizione perfetta vicina all'autostrada con Burger King e pasticceria/bar a un passo dall'albergo. Parcheggio ampio e comodo. Ottimo rapporto qualità prezzo. Gentile e competente il ragazzo alla reception ma si può fare il check-in anche su macchinetta digitale. Non ho da segnalare difetti o disagi.

I recently had a stay at the Hotel Dirsch, and while there were some positives, there were also some things that left me feeling disappointed. Overall, I am not sure why this hotel has a four-star rating. In this review, I will share my experiences with you, starting with the neutral aspects. Neutral: Let's start with the swimming pool. I found it to be quite tiny for a hotel that bills itself as a wellness hotel. While it was clean and well-maintained, I would have appreciated a larger pool area to unwind in. The sauna area was adequate, but the fact that it was only open from 12-9 pm left me feeling a bit short-changed. If you're looking for a relaxing sauna session before bed, you won't be able to do so here. The room itself was okay, but it was also very small. If you're expecting a spacious and luxurious room, this is not the place for you. However, it was clean and had everything that I needed for my stay. Negative: Now let's move on to the negatives. First of all, in my room, there were no slippers or bathrobe, which I found strange for a wellness hotel. These are basic amenities that should be provided to guests, especially if you're paying a premium price for your stay. Similarly, I was surprised to find that there were no water bottles in the room. This is a standard item that is provided in every hotel, whether you're paying for the water or not. Instead, you have to go to a vending machine, which feels outdated and inconvenient. The bed and mattress were also a letdown. The mattress was incredibly hard, which made for an uncomfortable sleep. If you're someone who values a comfortable bed, you may want to look elsewhere. In the evening, there was only one person working at the bar, which meant that there were long waits for drinks. This was frustrating, especially after a long day of travel. As I mentioned earlier, the swimming pool was quite small, and I found the prices for the hotel rooms to be quite high, especially given the overall lack of amenities. Finally, the gym was outdated, and two of the treadmills were out of order in the evening. While there were other machines available, it was disappointing not to have access to all of the equipment. Positive: Now, let's move on to the positives. One thing that stood out to me was the quality of the food in the restaurant. The meals were delicious, and the buffet was also quite good. If you're a foodie, you'll appreciate the effort that the hotel puts into its culinary offerings. I also found the staff to be friendly and helpful. They were always willing to answer my questions and went out of their way to make my stay more enjoyable. Overall, my stay at the Hotel Dirsch was a mixed bag. While there were some positives, there were also several areas where the hotel fell short. If you're looking for a luxurious wellness hotel experience, this may not be the place for you. However, if you're looking for a clean, comfortable hotel with good food and friendly staff, the Hote