Hotel berhampiran Innsbruck-Westbahnhof, Innsbruck

Pemeriksaan larut malam lancar dan cepat, diminta ujian / vaksin kovid. Biliknya cukup besar dan tempat tidurnya selesa, kembali beberapa kali dan semuanya berbaloi, kecuali kekurangan ubat gigi / sikat gigi dan tempat tidur. Sarapan pagi senang dicuba. Semak lewat adalah tawaran baik yang anda berikan. Secara keseluruhan penginapan yang baik! Bar di tingkat 12 juga menyenangkan untuk bersantai pada waktu petang. Tempat Letak Kereta di tingkat bawah, sepanjang 18 €!

Was hoping for so much better. We were on a Trafalgar Tour and stayed at this hotel on December 13, 2023. We were told it would be a 5 star hotel. First thing that happened was they lost our (and many others in our group) luggage. I asked at the front desk and they said ”We have never had problems getting luggage to the proper rooms. It's your tour operator's problem, there's nothing we can do further. After 2 hours our luggage still hadn't shown up. Went to reception, and another Trafalgar guest was there, who's luggage was also lost. Finally they had someone from reception go to the tour's rooms. Our luggage was found, however, the other guest's luggage was still missing. Our tour director went room to room (not just our tour's rooms, but EVERY room starting on the first floor.) and finally found their luggage in the 37th room she checked. It was an empty room with nobody staying there. Then, I found there was no remote for the TV or extra pillows. Requested them at front desk. They were delivered to my room, but the pillows were terribly mismatched. Carpet was stained and somewhat dirty. At our evening meal, they wanted to charge my wife extra for a refill on her soda/pop. Overall, this was the low-lite hotel in our tour. Not worth the money they charged our tour. Their customer/front desk service was bad, at best. Most Reception persons had a bad ”attitude”. Would never stay here again.

This is a lovely hotel with extremely helpful staff. They helped us book reservations, with directions, and anything we asked them for, and always with a smile. The rooms are large enough, but most importantly, they are efficient. There is plenty of space in the oversized closet with drawers. There are multiple places to put luggage, a desk, and even a couple of sitting chairs and a table. We were very impressed with their breakfast. Not only did they have a lot of choices, but also many options for gluten-free diners (since I’m GF, I notice that). We were also impressed with the number of staff monitoring the dining room and replacing items as soon as they ran out. This hotel is also well-situated. Just down the street from Congress (Hofburg) and a 10-minute walk to Old Town. We highly recommend this hotel. One example of staff going out of their way for us was the night we decided to eat dinner at the hotel after being out all day and coming back dog tired. It was cold and rainy which precipitated the decision to stay in and eat in the hotel. Unfortunately we found out the hotel does not serve food on Sunday and Monday nights. Melike Y. helped us order a meal online from the equivalent of Uber Eats. Not only did she help us translate the menu and input the order, but she also called the restaurant to ensure they got the special order correct. When we went down to get our dinner the bartender, Ashok G. had plates, napkins, and silverware set out for us to use when our meal arrived. We didn't ask for any of that, he just did it on his own. Now that’s service!! As mentioned, the hotel is very well situated. Just down the street from Congress and about a 10-minute walk to Old Town. It’s right across the street from the Nordkette up to Innsbruck mountain and to the Zoo. Finally, we obviously dropped some money on the floor in our room and it went under the bed. The housekeeping staff found the money and laid it on the nightstand. We never would’ve known if we didn’t see it on the nightstand. The staff at this hotel couldn’t be nicer. We felt like they were family by the end of our stay. We highly recommend this hotel for any type of stay.

hotel comodo alla stazione ferroviaria ed al centro della cittadina. ideale per un soggiorno di relax. struttura molto accogliente, personale coinvolgente e disponibile. colazione a buffet internazionale ricchissima.

Wir waren eine Nacht zu Gast in diesem Hotel. Stage 12 liegt mitten im Zentrum. An der Rezeption wurden wir sehr freundlich empfangen. Das Zimmer war gemütlich, modern eingerichtet , sauber und sehr ruhig. Zum Frühstück gab es von allem etwas. Besonders freute ich mich über eine große Auswahl an Obst. Wenn wir wieder nach Innsbruck kommen, dann nächtigen wir wieder in dem Hotel, vor allem wegen seiner Lage und Freundlichkeit. An der Stelle noch einen schönen Dank für das Upgrade. Das Zimmer mit Blick auf die Berge war umwerfend.

We originally had our main hotel stay booked in Hintertux. We were paying a lot for the hotel and after considering our long journey from Australia, we figured it may make sense to stay close to the airport at Innsbruck for our first day to get some sleep and continue our journey to Hintertux the next morning. We saved quite a bit of money making this decision and made a great choice! We walked to Penz West from the airport with four suitcases and four back packs. It was five minutes on foot and that was in thick snow! The room was way beyond our expectations for a hotel so close to the airport. It was very spacious, beautifully decorated and included breakfast that was simply magnificent. The hotel also had a wellness area including sauna, steam room, cold plunge shower and a gym. The price was extremely reasonable given all it had to offer us. The staff were very helpful and gave us some local tips about the town of Innsbruck (beautiful Christmas markets) and some mountain trips. We were too tired to do the mountain trips but enjoyed Innsbruck. We could easily have spent more time in this beautiful place and would not hesitate to book Penz West again if we are travelling this route. Mr 11 and 12 year old loved this place!

We had even to the Innsbruck hotel 3 years ago when major works were being carried out at the hotel .After recently going back to the hotel I have found it has become better .Our room was perfect breakfast was perfect and the staff very helpful nothing was to much for them .The bar teams were very good and would always serve bar snacks.The reception team were brilliant.They gave us advice ro the places we might like to visit.I will be recommending to all my friends and family .Summery. Very high quality at an affordable price

The hotel is beautiful, in a very good position, central but quiet with a public parking going directly to the hall and the rooms are super clean, the breakfast is good and with a lot of choice...so why only 3/5? Because the staff at the reception is completely useless and the wellness area had very restricted hours (from 5 to 9 p. m. only), they wrote due to the cost of energy, but if this is the reason, why the heating in the rooms was always so high? We had to turn it off and open the window during the day to breath, it should have been around 24-25 °C. If they kept it lower they could open the wellness area for more time, especially because there were a lot of people (60 rooms most or them booked) and it was difficult to use a 8 people jacuzzi and around 20 deck chairs if everybody go there at the same time. The problem with the reception staff totally useless happend twice: in the wellness area you shouldn't drink or eat (it's logical but I asked to be sure), I said there was a group of teenagers with beers and bottles in general (glass) but nobody came to check and say somehing: bringing glass near a swimming pool could be very dangerous if a bottle fall, but nobody cared. The other episode was with the restaurant: we asked at the reception for a reservation in any night of our stay (5 nights), but they say to ask directly to the restaurant without caring at all at our request. At the restaurant they were very rude and said they were fully booked any day any time without even checking, fortunately just around the corner there was another very good one and we went there twice, but usually if in the hotel there is a restaurant, the staff is much more helpful and there is always the possibility to try it if you are a guest of the hotel.

Located on the outskirts of Innsbruck the hostel is relatively easy to get to. From the central station you just walk around the corner and catch the number 3 tram (heading for Amras). After a few stops you get off at `Pilippine-welser strabe’ and then walk for about ten minutes. Incidentally, if your flight is a morning one, don’t turn up at the hostel in the hope of an early check-in as there is no receptionist until 14.00. So unless you want to sit outside and twiddle your thumbs you would be better off placing your bags in one of the rail station lockers and having a look around the city. Our room was small and basic (no television etc.) and our allocated bathroom was across the corridor. But it was all high spec and, in keeping with the rest of the hostel, spotlessly clean. The receptionists were polite, knowledgeable and helpful (don’t forget to ask for your welcome card which gives you free travel on the trams and buses within the city). Breakfast was more than sufficient to keep us going for most of the day, although some might feel that the choice on offer a bit limited. Should we ever return to Innsbruck we’d be happy to stay at the Marmota again.

I really don’t know where to begin on my review of this amazing hotel. We stayed for 5 nights in December, hoping to experience the Christmas Markets and some snow. The weather wasn’t kind to us but this didn’t ruin our trip. The hotel was a short walk from the Main Train Station and a welcome sight to end our journey. Check in was easy and quick. The hotel reception was beautiful. A Typical Tyrollean feel to it. Our room was wonderful. Just on the first floor, we took the handy lift with our luggage. It was a spacious beautifully decorated room, with air con and a lovely big window which we preferred to have open a little for fresh air - even though it was freezing outside! The bathroom was amazing- massive shower, very modern. All in all, everything we needed - including tea and coffee making facilities. Breakfast was included in our booking. To be honest it was one of the loveliest breakfasts we have had in Europe. A great selection of hot and cold food, hot drinks and an amazing fresh orange juice machine. We could have stayed in the breakfast room all day. The service was really quick, all the staff were really attentive and the food was delicious. All in all this hotel was amazing. Well managed, well maintained and it had a ‘family run’ feel about it, which is lost on most of the larger hotels around. We would not hesitate to stay here again. We were sorry to leave. Thank you Hotel Leipziger Hof. One member of staff stood out to us and made our stay really special. Vaji, was on duty for most of our stay in the breakfast room and made us feel really special. Her service was amazing, she was so attentive, polite and professional. Our favourite member of staff. She made our stay complete. So a special thanks to her.