Hotel dengan Wifi di Biscay

Great front desk people Saizka was exception at check-in. Big rooms and bathrooms. Clean. Breakfast is also great

Whilst the facilities of the room are good the communication is absolutely woeful. We tried for 3 days to contact the property after they sent the pre-registration email through ALL of their channels - email, Whatsapp and phone call with not one response. It came to the day of arrival and with no response we had to try via Trip.com and finally got to live chat with a person who then followed up with the hotel. Needless stress for us that could have been avoided with a simple reply. Whilst we had an enjoyable stay the public areas are very dark (the walls and ceiling are painted a very dark grey) and similarly in the bathroom of the room - seemed a very odd colour choice. Also, we could smell what others were cooking in their rooms. Finally, (not the hotels fault) but we had noisy neighbours in the room above and as the floors are timber we could here them (or their kids) making noise til 1 am. Overall, disappointed.

The hotel room is very spacious with great comfort beds. The front desk staffs are very friendly and helpful. The hotel is in walking distance to many of the travelers spots, cafes and restaurants nearby, and also close to Abandon train station to other Spain cities.

Stay: 2 nights in February 2026 Review: 1. Very cold room and bathroom. The room and especially the bathroom were extremely cold. When the air conditioner is turned on for heating, it blows directly onto the heads of people sleeping in the bed, making it uncomfortable and difficult to breathe. 2. Very noisy. The room faces a busy street. People were talking and making noise outside throughout the night. The sound insulation is very poor. 3. Extremely small room. The room is clearly designed for one person (this is even indicated on the hotel’s floor plan), but we were accommodated there as two guests. There is almost no space to place luggage or personal belongings. The bathroom also has no shelves at all. 4. Uncomfortable toilet placement. The toilet is positioned in such a way that it can only be used diagonally, which I consider completely unacceptable. 5. Missing desk shown in photos. The room photos showed a writing desk, but it was not actually present. We had to spend time requesting and arranging for a desk to be brought to the room, as it was necessary for work. 6. Parking information is misleading. The hotel description states that parking is available, but in reality it is about a 15-minute walk away. This is very inconvenient when traveling with luggage. We only discovered this upon arrival. This information was not communicated in advance. There is also nowhere near the hotel to stop even for 5 minutes to unload luggage. Additionally, there is no reception desk at the hotel, so it is difficult to quickly ask for assistance.

There were 2 things which were not in line with my expectations: The window in the room was blocked since the handle was removed, so we could not open the window for fresh air or emergency The airconditioning was very poor. Even when leaving it on, it took hours before the temperature came down from 26 degrees to 23 degrees. This is too high for sleeping. Regards Maurice Lansu room 217.

This hotel provides a lot of conveniences as it is located in the center. It offers parking as well but it was full when we were there. We found plenty of overnight street parking around there. The room is very clean and comfy. We enjoyed our stay.

We booked 3 rooms and one of our rooms got upgraded to a larger room. All 3 rooms were modern, clean and very comfortable beds. The rooms have windows that can be opened. Breakfast buffet was good, nice area you can sit inside or outside. It is very well connected by bus (to the airport) the bus terminal is directly underneath the hotel (€5per person one way to Bilbao airport, took 30mins) the hotel also has a car park and less than 2mins walk to the tram stop which will take you directly into town. Very convenient. Theres also a supermarket right opposite the hotel.

Great hotel and location, clean, provides all the amenities, great service and has a lovely coffee shop at the reception too. I would definitely stay here again and recommend to friends and family. One small improvement I would suggest and this is just personal preference, not something that should deter someone from booking, it would be great if there was a fridge in the room so you could keep drinks cool whilst you are spending time there.

Nice and newly renovated room in the middle of the old town. Extremely comfortable bed and pillow, with smart tv in room!! Soundproofing wasn't the best, however, one could hear if there's noise in the corridor . And plausibly, the old town. Bring your own earplugs if you're sensitive to noise.