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Disiarkan pada19 Ogo 2024
Pengguna Tetamu
A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured.
Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel.
As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you.
Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children.
Tunjuk lagi
Harga satu malam bermula:DKK 548
Disiarkan pada12 Jul 2026
MP_23Stayed in the hotel for 2 weeks, got a sweet deal for early booking. Got a free upgrade for my room upon arrival (with a terrace and a bathtub inside, though the latter would actually be a downgrade in my books since it emitted sewer smell almost everyday without me using it). Overall would recommend, nice staff, close to Callela station and the beach, hotel provides free beach umbrellas to borrow but beach towels are for a fee of 5 euros. Had breakfasts and dinners which were nice, always a couple of options of fish and meat at dinners (but drinks are paid).
Tunjuk lagi
Harga satu malam bermula:DKK 581
Disiarkan pada17 Jul 2025
Ilse
Netjes hotel, mooie kamer, goede locatie, ik was er in juli, wat ik wel miste was een deken op het bed, er lag alleen een laken op het bed en in de kast ook geen deken te vinden.
Aangegeven de volgende dag, je moet om een deken vragen bij de balie,vond dat apart, nu onnodig koud gehad, was niet nodig geweest.
Het ontbijt was prima, je kan er ook naar de Spa voor 12 pp.
Tunjuk lagi
Harga satu malam bermula:DKK 300
Disiarkan pada1 Jul 2026
Pengguna TetamuHôtel fidèle à la description, propre et à moins de 10 minutes à pied de la mer.
Buffet plus que correct, diversifié à chaque repas et personnel sympathique.
Seul bémol, ils annoncent parler français ce qui n’est absolument pas le cas !
Tunjuk lagi
Harga satu malam bermula:DKK 327
Disiarkan pada8 Okt 2024
Pengguna Tetamu
My pillows stank of sweat I had to use a T-shirt as a case. Couldn’t get the safe to work, couldn’t get the phone to work. The pool was very cold, could have been heated. Positives, food was great, amenities for families is good. Nice pool bar which provided drinks and food. Also nice play area near the bar. receptionists could have been a bit more friendlier
Tunjuk lagi
Harga satu malam bermula:DKK 352
Disiarkan pada27 Jul 2025
Pengguna TetamuEtablissementvregroupement tout ce que nous attendions. Emplacement à 2 pas de la plage, et de la petite rue commerçante. Les buffets étaient bien achalandés, et bon (petit bémol pour les desserts, étant des gourmands). Personnel agréable, souriant, et réactif. Nous sommes ravis de notre séjour
Tunjuk lagi
Harga satu malam bermula:DKK 259
Disiarkan pada24 Jul 2026|Apartmen Klasik, Bangunan Annex
Pengguna Tetamu
What We Liked:
Family-Oriented Vibe: A fantastic atmosphere for traveling with children.
Great Pools & Water Park: The nice pools and the small water park were a big hit and kept the kids entertained.
Friendly Staff: The team members were welcoming and helpful throughout our stay.
What Needs Improvement / What We Didn’t Like:
Apartment Building Quality: The apartment buildings felt isolated from the main hotel area and appeared quite outdated. The decor felt old-fashioned, making it feel more like a basic apartment rental rather than a hotel experience.
Short Breakfast Window: For families who need time to wake up and get ready, the breakfast time window is simply too short. It is not long enough to comfortably catch breakfast with kids.
No Housekeeping or Towel Replacements: During our 4-night stay, the rooms were never cleaned once, and towels were never replaced.
Lack of Variety at Dinner: The dinner buffet lacked variety, and the dishes were frequently repeated night after night.
Tunjuk lagi
Harga satu malam bermula:DKK 643
Disiarkan pada28 Apr 2024
DANA
Hotel muy acogedor y limpió. Cerca de la estación de Renfe. Personal muy amable.
Tunjuk lagi
Harga satu malam bermula:DKK 612
Disiarkan pada5 Feb 2025
huxcleyAn excellent hotel with excellent service, I would recommend it to everyone. The room was spacious, clean and had an incredible view of the city and sea... absolutely comfortable and easily accessible, with markets nearby and several restaurants. I thank the staff for their excellent service.
Tunjuk lagi
Harga satu malam bermula:DKK 374
Disiarkan pada10 Okt 2025
Pengguna Tetamu
The location is good as it’s close to the beach and shops , staff in the hotel are lovely but the hotel itself is rundown. From the outside it’s gorgeous but the rooms need updated. We booked for 1 night 2 adults and a baby and were giving 2 single beds pushed together with a 3rd single bed against the wall - we struggled to get in the room with our suitcase and pram. Apart from the room being the downfall of our stay it is a lovely hotel.
Tunjuk lagi
Harga satu malam bermula:DKK 274