Hotel dengan Wifi di Maresme

"A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured. Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel. As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you. Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children."

"La ubicación es perfecta. El desayuno bueno con una estación para omelette El servicio podria mejorar Falta un matto a las instalaciones"

"Por lo general muy bien, me permitieron late checkout y me cambiaron de habitación al no ser cama doble como ponía en la descripción de trip.com en la cual también ponía que había bañera pero no había... La limpieza bien, cama muy cómoda, ubicación buena, quizás lo que menos el desayuno, le faltaba algo de selección para ser un 4 estrellas, era todo demasiado simple, pero el señor que estaba en la sección de huevos y creps hechos al momento fue muy amable (Yusef), bien por lo general. El spa no sé dónde queda, ni hacen alusión de ello. Por lo tanto que se llame Hotel & Spa me parece un poco innecesario."

"L’hôtel est super sympa. Les chambres sont correctes. Le service de nettoyage impeccable. Le petit déjeuner masterclass. Premier hôtel où je vais où on sert du vin mousseux au petit déjeuner. Les produits sont frais. Le personnel très accueillant et compréhensif. Le petit plus c’est leur consigne à bagage pour ceux qui voyagent un peu plus tard."

"Наверное один из лучших отелей сриди тех что стоят на 2й линии в Santa-Susanna. Уютные, красивые номера с балконом, современной отделкой и хорошим видом на внутреннюю территорию с бассейном. Наличие спа и тренажерного зала в отеле - большой плюс. Просторный удобный холл с баром. Вроде бы все примерно так же как и в соседних отелях, но как то поуютнее... "

"オフシーズンで朝食込みで1人あたり20€ほどで泊まれて プールは入れない時期でしたがビンゴ等のアクティビティもありとても楽しい滞在でした。 Renfeの駅からは20分ほど歩きますが バルセロナから直通のバス停までは、徒歩5分ほどで 海も近いため立地もすごくいいです。 部屋の壁は、少し薄くまわりの音は聞こえますが 許容範囲でした。暖房の音はうるさかったので夜中はきりました。 お風呂場は、タイル張りでイメージとは違いましたが 清掃は行き届いており、問題なかったです。"

"Отель понравился, вкусная свежая еда в ресторане. Не очень понравилась сама Калелья."

"Super mooi nieuw hotel met meerdere zwembaden. Aardig personeel en uitgebreid ontbijt buffet. Wij waren hier voor 3 dagen in oktober maar zijn zeker van plan terug te komen in de zomer!"

"Cabe recalcar que el hotel está limpio a nivel de instalaciones, pero la ropa de baño tanto como de cama, muy muy pero que de muy mala calidad, las toallas parecen trapos y las sabanas fundas de muebles."

"We booked this hotel because it had good reviews and was a good offer price through Trip.com in the off season ( March ) . The hotel is in an excellent location of the Marina and very close to the train station for access into Barcelona. The Hotel is very nice, clean and staffed really well. We were a little disappointed to find that there were additional charges ( 14E per night) for underground parking for 3 nights and the spa facilities were including access to the indoor pool were 12E per day each person. Both these additional costs were not clear when booking and added considerably to the overall cost. The rooms are very well fitted , modern, light, airy and very clean with coffee maker and mini bar fridge. Excellent toilet and shower facilities and we had a sea view ( although it was over the small shipyard with some background electric tools noise during the morning and daytime but only noticeable when the balcony door was open. The biggest issue we had was the hard surface noises from adjoining rooms which were loud and affected sleep. Because the floors and rooms have lots of hard surfaces and foot movement in shoes or placing of things on hard surfaces or items dropped or placed on hard surfaces and doors slamming shut resulted in the noise carrying through. Unfortunately we had people in the next room who weren't very considerate late at night and into the early hours. We cant comment of the food in the hotel as we prefer to miss breakfasts and ate out in Mataro and Barcelona in the evenings but the food and restaurant looked very nice I write this review to give people an informed choice and heads up. Would we use the hotel again ? Probably YES , as we would be aware of the extra charges and would hopefully get a room with more considerate people in adjacent rooms. We have given 5/5 for the hotel in most aspects but only 3/5 for facilities because we felt that access to the indoor pool and sauna etc should have been included in the price of the hotel as it made no difference to them at the off peak period. The indoor pool had hardly anyone using it and the underground garage had half a dozen vehicles parked in it as many people staying at the hotel arrived without cars."