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Disiarkan pada23 Feb 2026|Bilik Double
Brett_tttThe hotel is located close to Nagano Station, only a 5-minute walk away. The room is not very large, but not too small either. The onsen is a bit small and can get crowded. I loved the staff’s service—they were very kind—and I especially enjoyed the ice cream provided during onsen hours and free soba at night.
Breakfast was very good. I liked the beef suki soup and the Nagano pork.
Tunjuk Lagi
Harga satu malam bermula:AU$ 124
Disiarkan pada23 Nov 2025
Barz Chen
非常幸運訂到週六最後一間房,在trip評價雖然不高,在Google map評價極好,也比想像中還棒,有機會來戶隱會再入住,謝謝旅館接待的每個人,讓我有很愉快的旅程。
Tunjuk Lagi
Harga satu malam bermula:AU$ 256
Disiarkan pada28 Apr 2026
Pengguna Tetamu
Smile Hotel Nagano is a solid choice for travelers looking for a convenient and affordable stay in Nagano. One of its biggest advantages is the location — the hotel is just a short walk from Nagano Station, making it very easy to access transportation, restaurants, and shops.
The staff are frequently praised for being friendly, polite, and helpful. Many guests mention that the service is welcoming and professional, which creates a comfortable atmosphere throughout the stay.
In terms of cleanliness, the hotel generally performs well. Rooms are described as clean and tidy, with basic amenities provided. However, the hotel is somewhat older, and some guests note that the furniture and facilities can feel a bit dated.
Tunjuk Lagi
Harga satu malam bermula:AU$ 80
Disiarkan pada6 Jan 2026|bilik tingkat tinggi tidak merokok(Katil King)
hargowsiewmai1. Parking - Parking is behind the hotel, and they will check your booking and give you a parking chit (駐車券). The person manning the parking situation doesn't inform you beforehand that you have to bring this chit to the lobby for check in. We left it on the dashboard as we thought it indicates that we can park here. If you're travelling with alot of baggage, it can get pretty inconvenient as you will have to walk one round around the hotel for accessible routes to avoid a flight of stairs.
2. Check in procedure - 三條-san was helping us with the check in. Did not feel welcomed, and everything just felt routined and mechanical. This was still acceptable. When it came to asking for the parking chit, we said we left it on the dashboard and whether we could return later to show it to him. We were really not informed that we had to bring it to the reception. 三條-san's face immediately showed a face of disgust and annoyance, and he mildly rolled his eyes too in displeasure. My partner immediately ran to the car to get it for him there and then. This was pretty shocking to me as I did not expect Japanese hospitality to be this rude and nobody mentioned to us to bring the chit to the reception. He could have been more patient and handled it more professionally.
We were also unaware at the time of making a hotel reservation that you have to book a breakfast slot at the time of your check in. We checked in at around 7pm, and we were only left with the 6am or 6:30am breakfast slot. This felt very restrictive as everyone has different waking habits or plans for the next day (Felt like we were back in school). You were also restricted to 50 minutes duration at breakfast. Having to change my plan entirely just because of this restriction felt ridiculous. Would I get a refund of the cost of the breakfast if I can't make it for any of the breakfast timings? If this was made known at the point of the hotel reservation, I might have reconsidered as the slots for the more human timings seem to get snatched up really quickly. All in all, the check in progress was pleasant and 三條-san was a huge reason for it. I will recommend future visitors to avoid him if you see that there are other staff manning the reception desk.
3. The J floor rooms were lovely. Clean, decent size, filled with amenities and complimentary drinks even those in the fridge. The hotel room itself was lovely compared to what happened in the lobby.
4. Breakfast - Despite being left with the ridiculously early breakfast slots, breakfast spread was great. Wide range of food and if you get a window seat, you have a good view of the city.
Tunjuk Lagi
Harga satu malam bermula:AU$ 112
Disiarkan pada18 Feb 2026
merchantravellerClark
Stench and Stains: Whilst I booked a smoking room, the stench of cigarette was evident from the moment I went in and was still prevalent throughout 3 days, you can also see a lot of stains and marks around the wall which ruined the vibe of it.
While they have 24 hours of staff service, they try to avoid calls at late time, so it’s subjectively untrue
Tunjuk Lagi
Harga satu malam bermula:AU$ 132
Disiarkan pada15 Feb 2024
Wei Le
This place is ~5mins walk from Zenkoji temple. neighborhood is peaceful at night.
Shoes to be removed outside the accommodation. Rooms are on the 2nd floor so you'll have to carry your luggage up (there's no lift).
Room (with window) is huge. You'll have to head downstairs to use the shared toilet and shared onsen (no toilet inside the room).
We were only allowed 30mins of onsen time for 2 pax - couples weren't allowed to use the onsen concurrently so we had to go one after another (i'm not sure if the instructions got lost in translation..). Felt very rushed so i didnt really get to enjoy the onsen experience, but overall was nice and clean.
Interesting 6.30am tour around the area and within the temple itself, followed by a simple vegetarian breakfast (porridge with omakase-styled sides with miso soup) back at the accommodation. The morning tour lasted from 6.30am - 8.30am.
The accommodation provided a fleece blanket to each pax to bring to Zenkoji temple to keep us warm during the morning praying ceremony. We went on 30 Dec and it was SO COLD.
Overall interesting experience but accommodation price is pretty steep IMO.
Tunjuk Lagi
Harga satu malam bermula:AU$ 119
Disiarkan pada11 Mei 2026
Pengguna TetamuGood location, close tot he train station. The hotel is old and it was a Select Inn. The staff was excellent, She recommended, after asking us our preferences, a great restaurant within walking distance. She was so hospitable. Breakfast was good.
Tunjuk Lagi
Harga satu malam bermula:AU$ 82
Disiarkan pada11 Nov 2025|Katil dalam Dorm Bercampur
SvetaLThe hotel is really well situated, less than 10 minutes from the JR station, and on the same street as the Shrine, so there were lots of places to eat nearby. I stayed in a dorm, which had more people than I expected for a room (I think I saw at least 60 bed/lockers) so it was quite loud even at night as people kept walking in and out. The actual bed was fine, and the people at the front took their time to walk me through what to know for the hostel. The lounge is a little awkwardly partitioned, but at least you get a space to use if you need food.
The dorm itself, I think has a little too many people to be comfortable but is clean enough. The lights never turn off, but because you have a curtain, it blocks out most of it. The largest issue is the noise, since people are coming in and out at random times of the night, and the buttons to open the door are also quite loud when you're trying to sleep. If you want ear plugs, they have them for a fee at the front. Nagano overall was very nice though, and the location made it a lot easier to get around.
Tunjuk Lagi
Harga satu malam bermula:AU$ 36
Disiarkan pada8 Jan 2026
Pengguna Tanpa NamaVery good location, just opposite the train station. Reception is on level 2, but staff is helpful to help carry luggages to and fro ground floor.
Room is small and toilet is squeezy, but still decent for a short stay. There is a Shampoo Bar at the reception to pick up stoiletries.
Breakfast is good, the complimentary soba noodles on selected weekday nights is also great. Nice view from the 10th floor, and also free space for customers to chill during the day.
Water was not provided complimentary to customers but instead was earned through a game.
Tunjuk Lagi
Harga satu malam bermula:AU$ 120
Disiarkan pada17 Jan 2025
astro.sergiu
This is a truly authentic experience! Cosy, with traditional furniture and bed, whilst still offering very comfortable options it's the best of both worlds. Plus, the view is among the best in town and the breakfast is authentic and charming. It was a beautiful experience to say here and the fact the hosts did not speak English actually added to the experience. I'd be sure to visit again next time I'm in Nagano.
Tunjuk Lagi
Harga satu malam bermula:AU$ 67