Hotel dengan WiFi di Blue Ash

性價比很好，乾淨

Stayed here only because of a sports tournament, it was on a list of recommended options. It had an overwhelming, unpleasant smell upon entry-trying to disguise a bad smell with a floral spray. The rooms weren’t super clean. There was a remnant of something on the pullout bed’s mattress, and a child’s neon glow necklace from a prior stay. The soap dispenser was entirely empty in the shower. Called “guest services” to replace it at 6:30am (no bars of soap available) but no one answered. Went down to front desk at 6:45am, asked for it to be replaced by noon after our tournament, and had to call down again because it still hasn’t been replaced when we got back. Towels were small, thin and frayed. Air conditioner had a leaky hiss noise for 30 minutes upon turning it on. Breakfast was really disappointing to similar properties that offer free breakfast. Bananas were browning. There were only 2 tables in the breakfast area for 5 floors of families, many leaving at the same time for sports events. The outdoor “fire pit” doesn’t work…it is just for show. Overall, really disappointing, especially for a facility representing a Hilton property.

I felt like they thought they were paying me to stay there. Check in started a little weird, I was told I could not bring my own alcohol into the hotel (didn't have any on me, so its not like they SAW it) you could only buy theirs from the ”market” - the little food area next to the front desk. I said oh for the lobby area (that seemed reasonable) and they said no not at all into the hotel anywhere, including your room. ”This is hotel policy.” This should be mentioned up front because a very expensive bottle of wine cannot stay inside a hot car for 3 days! Plus how bizarre. Room was beautiful and clean. Friday breakfast was ok. Eggs were wet, bananas were rotting, apples were sour, sausage was slightly below average. Did have lots of selection and luckily we brought our own fruit and was not told we couldn't have our own fruit so that was fine for us. Our team had games at 8am Sat and Sun so would miss the breakfast, a parent asked if the cold food could be put out early so the team didn't have to skip out. This is typical for hotels to do this for us and is truly appreciated. If fact never been denied over years of travel soccer with both kids. The next morning no food was out. The front desk said they girls can have cereal. The milk was locked up though. Finally got the milk unlocked and cereal was had. One teammate asked kindly if a bagel could be gotten and was told no. When I asked if we would have all the cold the next day I was told the manager decided NO because there wouldn't be enough for everyone. The hotel was full, there should be enough breakfast items purchased for all, we shouldn't have to go without because of poor planning and poor purchasing. Another request I made was to have coffee available at 6:40 and was told no. They also put up the coffee right at 9 when breakfast is over. So no early coffee and no afternoon coffee. I asked if coffee could be available more times and was told that is why we provide room coffee. Which I countered room coffee was disgusting. The front desk them claimed that no hotels ever put out coffee outside of breakfast hours and this was an unreasonable request. Having stayed at many hotels I would disagree. Next morning, milk was locked up again. Finally got it unlocked and they immediately locked it. A dad said we have a few more girls coming down for cereal before the game can you leave it unlocked and he was told no. They acted like letting the girls have access to the cereal that we are paying for was a huge favor and they were extremely put out about it. I went to put our luggage in the car at 5am and got locked out. I realize this is for security but the part where you scan your badge to get back in was not working. I finally reached the front desk on the phone and got back in. Then she said it had been broken from the night before and they are just manually locking it and unlocking it. I think maybe a better solution is a work maintenance order and meanwhile answeri