Hotel dengan WiFi di Euless

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設施有點老舊

We hosted a meeting here for about 60 staff members for multiple days. We found the hotel to be in an excellent location, close to DFW, shopping and dining options.. and to be a very good value for our budget. The meeting room space was great. Spacious for our entire group with different options for small group breakouts too. The banquet coordinator, Dana, went way beyond the call to work with us from early to late (and on her days off) to be sure that every aspect of the meeting was successful. I am very pleased we chose this property and would do so again. Thanks, Dana and your staff for being terrific and so gracious.

We reserved a room here in the home 2 suites. When we arrived we found the hotel is split between a home 2 suites and a tru hotel. The desk clerk tells us that the tru side is for people for only one night and the home 2 is for more than one. The room has no couch and is the size of a shoe box. We show the clerk our reservation and it clearly shows that we reserved the home 2 suites and the picture and description both show a large room with a couch etc. The clerk informs us that the home 2 side is sold out and he will let the manager know the next day since it’s late and the manager is off for the day. But he tells us that the rate should be almost half the cost since the tru side is much cheaper and obviously smaller. The next morning we had to check out early due to an early flight out and the mgr isn’t in yet but the girl at the desk tells us the same as the man the night before that there is a good sized difference in the rate due to the size difference in the room. And she’ll let the mgr know. Later in the day we have to then call them back and got the ‘manager’ by the name of John. He says that he will refund us 20 something dollars and says that even though 2 of his employees told us it was more of a difference that they were both wrong. He says that this happens here at this location all the time and that’s all he can do. We feel like if this happens all the time then maybe John isn’t doing his job very well and maybe they should get a manager that can. We will never stay here again and have told and will continue to tell everyone we know to avoid this location at all cost. We saw one other couple in the lobby who said they were dealing with the same situation and they had requested a room with home 2 that was accessible and they got stuck on the tru side also. This place is a scam and has horrible management.

I am going to make this a short review as I have already reviewed the TRU brand and find it lacking for serious business travelers. The employees are very nice and professional. I say lacking as it was obviously designed by someone who does not travel and stay any length of time in a hotel room. There is no place to put clothes away, they hang in the open so no way to have a private business meeting or even have someone stop by without having to ”Pack” up everything. Unfortunately this particular TRU only gives you a bottle of water at check in unless you are a silver or higher. I am actually a Silver and have been for over 20 years traveling to Hiltons. But apparently that is not enough. So, when my company asks me what hotel, it will not be a TRU in the future. Not because they were not polite but let's be real, my company spends thousands at Hilton brand and I can't have a bottle of water every day.

I chose this BW because it was close to DFW airport and very well priced. The staff was friendly and room was clean. Breakfast was available at 5am (I start work at 6am) and they had plenty of options for food. Right near 360 Freeway and multiple food locations. Would stay again.

The rooms are extremely clean and provide a very nice fridge, microwave, iron and board. The a/c is super cold and not too loud. There are more than enough clean towels for 3 people, but I was by myself. The property was well maintained. The pool was very clean and in full working condition. The staff, from the very interesting and friendly Owner and his wife, to the night auditor, to the maintenance man, all extremely courteous and helpful. I very much enjoyed my week long stay here. The location is excellent, and provides many shops and restaurants within walking distance. Just outside of the DFW airport, allows for you to get off your plane, and within minutes be in your comfy bed. I will stay here again and again. Not a single complaint.