Hotel dengan Pengambilan dari hotel di Inverness

First the good. The place is very nice, clean and well appointed. Beds are comfy, curtains block the sun which is important in summer when it’s light out til 10 and the sunrise is at 5. Very modern, pleasant bar/lobby. Hotel smells lovely. Lobby has fruit water for guests. Showers are nice- although weird. The wall behind the glass is peeling but it’s sealed in so it’s fine. Hotel is close to the rail, a short walk. Now the challenges. While the staff was trying their best, this place has poor organization. You sit down to eat at the restaurant and if you don’t tell them to come take your order they may not. We did that, still sat for 20 minutes before someone came to take our order, took it, brought our drinks and then returned to say the kitchen had stopped taking orders because a large group was coming down in 10 minutes and the oven was too small. They told us we had to wait 1 hour 45 minutes for our meals. They refused to serve us, despite traveling with an elderly person who could not easily walk around the block to find another meal. We had to leave in search of food. This is despite having asked the day before if we needed to book our meal. We were emphatically told no, even though they had clearly already booked the other large group for a meal, and the kitchen could not service more people. This is what I mean my poorly organized. The kitchen had not communicated with the staff, so they gave the wrong information. Also, despite checking ahead several times and being told we could sleep 3 in one of the rooms, when we arrived we learned we could not. We were traveling with our son, making this difficult. Then, we took a third room but they booked it far from the other. We then discovered our third room had adjoining doors- so we asked to move my son to the adjoining room. They did, but that’s something they should have known and arranged first. There is just little thought on customer service here. Overall would not stay here again.

This was a return trip to Inverness. We decided to stay with SYHA - what a great place to stay! Helpful staff, comfy beds, well equipped self cater kitchen. Yes it's a little bit of a walk from the middle of Inverness, but a very comfortable stay.

Do NOT accept a room facing union street ie main entrance. There are nightclubs and fast food places. The noise until 0300 is unbelievable. Especially friday and saturday. Go riverside ONLY

The location is excellent, with easy access to many parts of this walkable city. The staff were so friendly and helpful, and let us know that we could pre-arrange buffet breakfast on a day by day basis at a reduced rate. They were also helpful with pre-arranging taxis when needed. The restaurant had a lovely view and excellent service. The pool was very nice (and pretty large for a hotel pool) and the hot-tub was an added bonus.

Good hotel but, for their regular double room, over priced. The Glen Mhor is basically a collection of former B&B establishments which have been taken over and redeveloped. This means that the majority of rooms are in neighbouring buildings so a bit of a walk is involved! I have stayed here before and each time found myself in a small double room. They are clean, well decorated and fine for an overnight stay. On the downside, they tend to be so small that there is no room for a chair or workspace. This time around we opted for the breakfast package. The restaurant was right at the opposite end of the complex but the walk along to it was pleasant. The breakfast itself was excellent. Staff were incredibly attentive and the range of food on offer was very good. Would I stay again? That would depend on the package on offer. I wouldn't opt for a 'room only' given the small size - there are plenty Premier Inns around which, to be fair, are of an equal, if not higher standard to the standard double rooms at Glen Mhor. Location is excellent for the city centre and depending when you travel, there is plenty parking available.