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5-bintang

Rocpool Reserve Luxury Highland Package
4.5/572 Ulasan

Rocpool Reserve Luxury Highland Package

Inverness|2.12km dari Inverness Kart Raceway
When I booked the hotel, I made sure the gent who took the call understood the night we would stay would be our wedding night. We booked the hotel as it is allegedly a 5 star hotel. A 5 star hotel, according to Which has these features, with relation to the staff and facilities. All staff demonstrate a positive attitude and willingness to help (1 star) Good guest service and staff should provide prompt, courteous and efficient service (3 star) Very good social skills and anticipation of individual guests' needs evident (4 star) Higher staffing levels (4 star) Staff should anticipate individual guests' needs to create unique and memorable experiences (5 star) We could not book the room with the hot tub, but, we plumped for the next room down, the decadent room. The image clearly shows a free standing bath and a very large walk in shower, and with this we booked the one night. When I arrived to check in, I was early, and the very nice lady gave me the paperwork and allowed me to sign up and leave my car in the car park. I asked about a potential upgrade and was told the hotel was full, so no chance of room movement. After we had had our wedding lunch in Inverness, we walked up to the hotel and checked into the room. There was no free standing bath, the walk in shower pressure was below average, no acknowledgement of our celebratory day or anything. But we had had a good meal and needed to rest after the day's exertions. The room overlooked the road, so we had to shut the windows. The aircon was operating well. Around 9pm, we decided to stretch our legs and go down to the bar and maybe get a sandwich. We witnessed one particularly trucculent female member of staff walk past us, not acknowledge us or even make space at the bar for us to sit. The lady behind the bar, I learned later, was the duty manager and she was making cocktails as the usual bar person was not in. I had to ask twice to get menus to order food from the trucculent one, but she ignored us and carried on filling drinks orders. The other member of staff couldnt actually serve drinks as she was only 16 We finally got our order placed and went to sit down. Now, I love the heat, having lived in the Sinai for 30 years, I enjoy the sensation, but the heating in the bar was oppressive. When our food turned up by the trucculent one, she plonked our plates down and walked off. My wife had ordered a salmon sandwich, which turned out pretty much as expected. I ordered a club sandwich. Mainly for the reason that this one was advertised with egg on it. A departure from a typical Club Sandwich and one of which I thought I would like What was presented to me was dripping in grease and the mayonnaise had made the bread all soggy and horrible. The egg had been fried in tainted oil and had a bitter after taste and had not been dabbed to remove the oil that was making the sandwich so un appealing. I had to leave half of it as the bread disintegrated and I was left with a gelatinous gooey mess

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Lihat Ulasan Tetamu untuk Hotel di Inverness

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Travelodge Inverness Fairways
4.4/550 Ulasan
Because it’s the worst place I have stayed it’s definitely not a Premier Inn. Turn up no staff on the desk to get keycards , and had to wait until after 3pm once they managed to wedge her out her chair in the office. So we finally got keycards went to the room and the plate that holds the lock on had a screw missing. Went in the room and the heater in the room was at the cooking setting. Then tried to set up the WiFi which is Virgin Media 🤦🏻‍♂️ and couldn’t get it to work on my firestick so no movies to watch at night Ohh and heater also comes on it’s self at night so you wake up in the early hours of the morning thinking your getting cooked like a chicken. Bed and pillows are so uncomfortable a had probably 10-11 hours sleep from Saturday to Monday. I definitely won’t be using Travel Lodge every again
Inverness Lochardil House
4.4/5102 Ulasan
房間不錯,是一座古堡式建築式酒店,很有中世紀城堡風格,酒店服務很好,前台服務人員和餐廳服務人員都很熱情,早餐品種豐富。
Hillview House Hostel Inverness
3.2/521 Ulasan
It is a self check-in hostel, with 6 independent rooms and shared kitchen. We got room 4, which is a really nice room with 4 beds and a big bath tub. It is very suitable for a couple and family.

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