The Horizon Ipoh By Iconique Espace

The service is terrible bad. they told room ready but no key place in. called many time all these number given never answer the phone. we are rush to next appoin**ent but they just ignored you. when we found staff, they were actually just sat at corner chit chatting among them. when we got the key, going to park our car at the space they given, again another car was there. called them, again dont want to answer phone. we have to send message by hope they reply. yeah they replied you to wait then give you another lot. my question is if you ready, mean you shld ready everything for us to check in. we not rush you but we get your message only we go. but all not ready. The mad things is dont want to pick up phone to care anout guest problem, if dont want answer phone, better don't put your phone to tell 'your call is important to us' toilet not clean, stain still inside. we have to use water to flush it. I will not recommend this place unless you dont care about services by the unit.

家庭房非常棒，除了沒有洗衣機，所生活電器，廚房用具都有了。長者小孩都很滿意。

房間跟圖片一樣，很温馨也很乾凈，屋裡不開空調開風扇就不熱。就是入住之前發郵件給店家打攜程上留的網絡電話都沒有迴應，衹能跟攜程客服聯繫，被告知店家也跟攜程聯繫要我們的聯繫方式😂😂，不知道什麼原因，那留在網上的訊息有什麼作用？感覺這一點不是很方便，建議入住的一定要提前聯繫，不然會耽誤入住時間。自駕的話公寓樓裏有免費停車位，拿着店家給的卡在門口舉一下就刷上了會自動抬桿。馬來這邊的很多公寓酒店操作都差不多，就是需要提前微信聯繫上店家，他們會發給你一堆入住訊息，但有的是全英文哦

comfortable enviroment,all equipment is available,but master bedroom toiler got a bit water leakage

位置裝修服務一切都不錯，適合很多人來玩，但是衞生真的很差勁 有上個租客用完的沐浴露，以及浴巾上有頭髮和污漬，衞生間馬桶沒有沖洗乾淨 地板都是水，客人留下的面霜也沒被清潔帶走

位置非常好，很近新舊街市，附近也很多餐廳和茶室，民宿職員很有善，房間價格性價性高，有免費停車車位提供，推薦！

I love it. Easy to check in. Easy to access. So clean. Have an iron board, kitchen, and 2 bedroom. If you go with 2 cars, only 1 car can park at their parking lot. Another one need to park beside the road. Their Infinity pool is so good.

很乾凈很新

The Horizon@Ipoh is an exceptionally comfortable and clean place, perfect for families looking for accommodation. The ambiance is serene, and the facilities are well-maintained. It's an ideal choice for a relaxing getaway in Ipoh. Looking forward for next visit.