Hotel berhampiran Casa de Fierro, Iquitos

We booked an overnight stay on a Saturday and were excited when we arrived at the hotel, it had a pool and the lobby was well appointed. Unfortunately, no one told us there would be a party. We were looking forward to a dip in the pool and dinner but were not able to do either as the entire space was used for the private party. The noise was horrendous, we couldn't hear the tv or go to sleep. This went on until after 1230am. The next morning the person at the front desk told us we would not be charged for the breakfast to make up for the noise. They also metionned that they often have private parties. I had one coffee and my husband had a pastry with 2 slices of cheese and coffee and we were charged 32$ for breakfast. If you do opt for this hotel, you may want to confirm that there are no private parties during your stay.

Respecto a este hotel tengo muchas observaciones la cuales son: Check -in : Al ingreso todo fue lento; y lo peor de todo es que el hotel no tenia un botones cerca que nos pudiera ayudar en el momento. Después de un rato nos ayudaron. Desayuno : La tarifa tiene desayuno americano incluido. Sin embargo; solo nos dieron opción bebida caliente, huevos , jugo y panes. Pero el desayuno americano incluye plato de frutas, jamón y queso. Eso lo pudimos pasar. Sin embargo aqui comenzo mi mala experiencia; el personal que atiende el restaurante bastante apáticos. Tomamos el desayuno el 4 nov plan de 8;30 am donde hicimos el pedido sin embargo todo llego tarde; el mesero parecia más perdido, me traia el jugos despues de 15 minutos el cafe y los huevos me llegaron a las 9:15 más de media hora esperando para un desayuno tan simple. Totalmente decepcionada del servicio. Se nota que no hay maitre en el salón porque el personal totalmente descuida; ni saluda , y si no eres una mesa que pertenece a su zona; ven que levantas la mano y ni caso te hacen. Y lo peor ni gente había para almenos entender. Solicite un late check out; el repcionista me asigno la hab 103 y luego todos pusimos nuestras maletas en esta habitación. Sin embargo me llamó a la media hora para decirme que no; que ahora era la habitación 303 y me ofrecio mover mis cosas ( ya habia creado molestíaen nosotros). Check out : Fuimos 9 personas se imaginan la cantidad de equipaje que teniamos y un bebe de 2 años y dos adultos mayores. Ni un botones nos ayudo a bajar nuestro equipaje; ni a recepción, ni a embarcar las maletas al auto. Nos fuimos y la recepcionista ni nos miro, ni un pio, ni adios. ajajaja En los 11 años que trabaje en un hotel 5* jamas hubiera dejado a mi huesped sin despedirme y antes preguntarle como la paso. **JAMAS VUELVO AQUI** Este lugar esta sobrevalorado

El hotel está situado en un lugar estratégico cerca a la plaza de armas y demás lugares de conección a diferentes zonas de la ciudad. El edificio no es nuevo pero cumple su función para lo necesario ”dormir” limpio,aire acondicionado (rumoroso),personal muy atento. La señora de limpieza muy encantadora y dulce. Las srtas del restaurante muy atentas a la hora del desayuno. El desayuno suficiente diría yo. (Básico, fresco y muy rico ) La recepción los 2 jóvenes muy atentos .

It was a great place and convenient location. It's a touch away from the boulevard so you aren't peppered by scammers as soon as you exit the hotel. While the workers don't speak English a translator worked fine and get everything I need. I didn't see breakfast though and I didn't ask.

I stayed at this hotel as part of being a volunteer for Earthwatch Amazon riverboat program. This is such a delightful, cute and charming hotel located strategically in the center of town within a short few minutes walk to restaurants and shops and the main square Plaza Armas de Iquitos. The room was grand and clean, very spacious with high ceiling and excellent layout. The huge bed and pillows were comfortable. I was also impressed with the massive bathroom. The staff was all very friendly. Michael was exceptionally helpful. Ask him for a tour of the cultural and historical museums. I would highly recommend staying here at Casa Morey for an authentic stay at a historical building at a very affordable price.

I'm going to start with the positive things. I was able to rest peacefully. The room was tidy and clean. Breakfast wasn't full of options but it was delicious. The A/C was quiet and working as expected. Now, what I didn't like. First, breakfast was never on time. It was supposed to be ready by 6:30am and it took the staff another 15 minutes to get everything ready. It was a problem for me because I had to go back to my room (on the 4th floor), brush my teeth and be outside by 7am looking for a ”moto-taxi”. That was another problem: Public transportation. I requested a taxi to the front desk clerk and it just never came. Moto-taxis are always available but your clothes will absorb all the smell from the fumes of cars and other motorbikes. Also, when taking a moto-taxi make sure you wear glasses. Finally, the internet service. It was decent if I was standing outside my room. Inside my room it would constantly come and go. I had that problem with my smartphone. I have to say that with my laptop the conection was more stable. Last but not least, the shuttle to the airport was not on time which was an enormous disapppointment. I would probably end up taking another moto-taxi. As a conclusion, I would try to make to the Double Tree Hilton but this one is not a bad option; it would be great if they could do something about the issues that I mentioned above.

Visitando la ciudad de Iquitos con mis amigos, como todos sabemos ,escojemos un lugar para llegar y descansar plácidamente ese servicio nos brindo este reconocido hotel ,que por Nombre lleva alojamiento el cardenal ,al preguntar el nombre del por qué le pusieron el cardenal la señorita nos explicó muy cordial y amablemente y muy atenta a nuestras preguntas, que el cardenal es un ave..... Al ingresar a sus habitaciones muy bonito y limpio y se siente una comodidad como en casa, la atención es de primera con la amabilidad y el carisma y sobretodo el respeto que te tratan ( gracias alojamiento el cardenal) pronto estaremos con más amigos para disfrutar de sus habitaciones y elegancia que les caracteriza... Lo recomiendo!!!!!