Pengguna Tetamu
13 Mei 2024
We have just returned from a 1 week stay. Lovely family style hotel. Interesting design with interior plants making it look beautiful. Clean, excellent food, on the beach and beautiful pool area….until you attempt to relax on a sunbed. I have to agree with a previous poster as we had the same feelings regarding this area. Unfortunately this ruined the holiday for us. They have an employee who marchs around in a black uniform with a challenging manner. We felt intimidated and constantly watched. I understand that sunbeds should not be reserved and there are always a few who ignore this however the half an hour rule is simply ridiculous. My husband and I couldn’t do activities together as it would have meant off both beds and we would have stickers put on them ready to remove our belongings. At on point the man watched my husband get into the pool and in less than 5 minutes came and pointed at the sunbed in an aggressive manner. My husband had to come back before I could even go the bathroom! Lunch…. Run, eat and get indigestion or there will be no where to sit on your return! This behaviour happened repeatedly and everywhere around the pool. We witnessed many confrontations that made for a horrible a**osphere. Due to this we chose to go to the beach and not spend much time around the pool. Really sad because the pool area really is beautiful. We did speak to the Tui rep and he said he had received a few complaints. Unfortunately we will not return nor who recommended.
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