Hotel berhampiran Monumento Falcone Giovanni, Isola delle Femmine

I came to Palermo for couple days and my company organized really nice hotel for to stay. It is located not so far from city centre. There is car parking as well if you came by car. Hotel complex located almost in the city but the view from rooms is on mountains. As I saw each room has balcony where guests can seat and drink coffee ☕️:) Breakfasts were perfect 🤩, first of all waiters were always kind and helpful, they were really taking care about guests. The variety of snacks and sweets was crazy in good way. I wanted to try everything. I am not sure about other facilities such as spa, but reception team was always helpful so if guests didn’t know something they were ready to assist. If I will have chance to come again I would be glad to stay in Casena dei Colli.

Я вообще не советую ехать в Палермо. Все отели у пляжа там старые(( И этот отель тоже. Давно я не отдыхала в таких старых отелях. Единственное, что спасало этот номер - это вид на море. Но и он омрачался тем, что мы жили на 2 этаже и крыша ресторана частично перекрывала обзор. До пляжа нужно было идти пешком примерно 1 км. Но виды и природа у отеля действительно красивые! Волны разбивающиеся о камни, цветы, горы. Цвет воды 😍 Нужно сказать, что номер был совсем не дешёвый. Мы заплатили 224 доллара за ночь. При том, что, например, в Финляндии или Польше, мы жили в номерах за 100 долларов, которые были во много раз лучше этого. Кроме того, из-за того, что мы жили на 2 этаже и крыша ресторана перекрывала нам вид на море, так ещё каждый вечер, когда люди приходили в ресторан на ужин, мы были вынуждены слушать этот галдеж, шум на протяжении 3 часов. Единственное, что было хорошего в этом отеле - это его персонал. Всегда очень доброжелательный и улыбчивый. Принесли нам в номер утюг сразу как только я попросила. В конце проживания заказали нам такси и распечатали билеты на самолет. Однако, в начале, перед нашим заездом, на ресепшене была странная ситуация. Почему-то в 11 утра менеджер забрал наши паспорта и сказал, что отдаст только в 8 вечера. Для чего ему наши паспорта на такой длительный срок? Обычно их просто копируют и отдают обратно сразу же. Я хотела уже ругаться. Но, когда предложила ему сделанные мной заранее копии, наши паспорта он вернул. Завтраки были вкусные, шведский стол. Температура воды в душе менялась сама по себе. Никогда нельзя было быть уверенным, что она будет постоянно теплой. Сама по себе она становилась то холодной, то горячей. Неудобно мыться. Ремонт, ковры, мебель - почти всё в этом отеле старое. Хорошими были только персонал и вид на море. Спасибо персоналу за теплый прием! Они не виноваты, что отелю требуется обновление.

This is a great option if you’re looking for a nice and comfortable stay in the city center. Less than 10 min walk from sights like the grand theatre, the convenient location and friendly staff helped us enjoy our time in the city.

We arrived at 12:30pm for check in. The front door was locked and there were no instructions on how to access the lobby. We rang the bell and knocked for about 10 minutes. No one came. We waited on the narrow street with our luggage until another guest walked out and opened the door for us. We walked into the empty lobby and looked at an empty welcome desk. We finally found a business card on the desk. We called the numbers. The first was disconnected. The 2nd was answered by a gentleman who shared he'd be over shortly. 15 minutes later, he arrived and asked us to pay before entering our rooms (They charged an extra 10 euro above what our initial reservation was for 'fees.') We booked two rooms for adults and kids. The room in the main bulding was spectacular. Exactly like the website pictures and what we expected. The other room was actually an adjacent facility and was nothing like the pictures. The AC downstairs did not work making the rooms unusable. We called and told it'd be fixed. It was not. The beds in the master were a twin and a child's princess bed (see pic). There was debris, ants, broken glass, random nails, broken shower spigot, trash in the appliances. The shower had very little water pressure. The front door had to be wrestled open There was a bag of used shoes in the master bedroom. The kids room had no AC. When we asked about other options, we were told this was all they had. We had sent messages via website and called ahead of time to arrange a shuttle. When we arrived, we were told that they'd have to take us in two trips or get another car. They also requested to be paid 80 euros in cash separate from the hotel bill. During our stay, we did not see anyone working the lobby. We had to call multiple numbers to find someone to help. These and various other negative elements made us feel unwelcomed. Moreover, we felt deceived as the pictures on the website only showed the beautiful rooms, not the room we were given (see attached pictures.)

Overall a good hotel. Location is excellent, central to most of the major sights. Friendly and helpful staff. Very clean. Breakfast not too exciting. Our one big drawback was the advertised free parking is not free. It costs €10 a night and we were not made aware of this before hand. The parking garage is not based at the hotel but further down the street and is very difficult to drive to. Normal procedure is to call the hotel and they ask you to pull over on a busy road and a parking attendant will come and get you. He then keeps the car and car keys at his garage and will bring the car out on request from the hotel. The system worked well once we were aware but again it caused some stress and confusion on our first night driving around a busy city. And driving in Palermo is not for the faint hearted!

All very friendly. Vincenzo, Noemi, Giuseppe, Selenia, Cetty, Little Sophia... Veramente, TUTTI! EXCELLENT!!! We have been traveling all around the world, and by far this hotel deserves more Stars than the ones allocated. Really we always look for a good location, and for a hotel with good reviews, regardless of how many Stars Hotels we have to pay for. There were not too many choices in Palermo. This hotel was close to the Train and Bus Stations. We could not find any flights due to the flights cancellations because of Volcan Etna decision to erupt unpredictably, therefore, we arrived at Palermo by bus. This hotel was close to the Bus Station, after so many hours in uncomfortable seats at Marino Bus, (next to a table seats where 4 persons could not stretch their legs in a long journey, from Bari to Palermo, shame on you Marino Bus, you should not sell table tickets in a journey where people need to sleep ,- more than 8 hours travel). Anyway, thank God! we found 55 Aira Hotel, no need to pray so the water does not stay in the sink when brushing your teeth. No need to pray so the toilet flush well. No need to pray so that you end up showering with water covering your feet. If we could give 10 Stars to 55 Aira, we will. 🙂

У номері немає ніякого посуду, крім двох паперових стаканів.:( Попросили два стакани, але нам дали пластикові. Це дивно, бо у готелі є бар та ресторан. Сніданки смачні. Розташування трохи далеко від центру і в досить брудному районі, але поряд є пляж (хоч і дуже брудний) та гарна туристична набережна з класними ресторанами для вечері. Чистота не відповідає 4*, кімнати дуже старі.

The hotel is very basic, no kettle in the rooms virtually no lounge area, just two sofa's in the corridor between reception and restaurant. The staff were pleasant and the sheets were changed every 3/4 days and towels daily. However, the restaurant was a huge problem. We have stayed at hotels over Christmas in Spain, Portugal, Malta, Cyprus, Tunisia and the Canary Islands and never have we had such an abysmal choice of food. We booked half board but, No buffet just a menu with a choice of two starters and two choices of two main dishes. Dessert is extra. I paid for half board, not half of half board, no desserts included?? Virtually half and sometimes all dishes were pasta which is not good if you want to eat healthy or if like me you are diabetic. Breakfast had even less choice. Cereal, bread, croissants, and cakes. One choice of sliced cheese and sliced ham. Yoghurt, tomato juice and peach no orange juice, no hot dishes at all. Cannot recommend this hotel unless you just want a cheap place to sleep. I mentioned the staff were good, i will praise Miguel in the restaurant who besides being multi lingual was very good at his job, trying to find alternatives, some not on the menu, to help with my dietary requirements The Hotel is a 3 star the restaurant i would rate a zero.