Hotel berhampiran Shellfish Museum of Rankoshi, Isoya District

こちらは、ニセコ駅より車で10程度の静かな森の中にあります。 ホテルの基本部分は古いと思いますが、今風にリニューアルされています。 ホテルに入ると森林？の香りがしてチェックインは普通の対応でした。 デラックス和洋室にとまりましたが、部屋は広くゆったりしており、畳でのごろ寝が良かったです。 また、備え付けの羊蹄山の水が美味しかったです。 館内は浴衣で歩く事が出来き、夕食会場へ・・夕食は、ハーフバイキングで 内容的には、刺身、陶板料理、肉or魚焼き料理、他がビュッフェでした。 どれも普通に美味しく、ビュッフェの種類も多かったです。 ホテルのエントランスでは、19:30～約1時間20分間ピアノとバイオリンによる生演奏が楽しめこれまた良かったです。 温泉は若干硫黄のにおいがして普通に内風呂と露天風呂、サウナ、水風呂があり（夜の22:00に男女が入れ替わります） また、朝食のバイキングは和洋沢山のおかずがありお腹いっぱいになりました。 全体的に静かに・ゆったり・美味しく・生演奏が心地よいホテルでした。

This hot spring hotel is nestled in the picturesque mountains, perfect for those traveling by car. With its traditional Japanese-style architecture. The hot springs offered here are excellent quality. However, please be aware that the hotel is located a bit far from convenience store. To make your stay more convenient, it is advisable to come prepared with any necessary items or food beforehand.

Next to the ski lift, easy to go out and go in at your own pace. Bit crowded during day time after 10 am. It helps a lot with a locker provided for each guest to keep the equipment. The room was spacious and comfortable, perhaps the hotel to improve on the timing for room cleaning service, especially for guests staying more than a week and expecting the room to be clean when we are out. The hotel has its own mini-mart, which help you to get some junk food and accessory for skier/snowboarder - a bit pricey but it's expected in the Niseko area anyway. The other downside is the hotel location is far from other convenience stores and restaurants (affordable where u can easily access in Hirafu) so it makes you book a room with breakfast and dinner.

The hotel is very clean and confortable. Team is helpful and carying. The atmosphere is cool and easy-peasy. There is a shuttle bus leading to all 4 ski resorts very close by the premises. We highly recommand this place which is good value for money !

I have been staying at the Green Leaf off and on for over 10 years. It is an excellent location for ski-in, ski-out, but unfortunately the hotel services have gone downhill. I had two rooms, and the Wi-Fi never worked in either room or the routers could not be fixed. Limited Wi-Fi was obtained by using a neighboring room. The room radiators which was convenient for drying gloves and ski clothes, I was informed, have been permanently turned off. Most disappointing of all is the morning breakfast. My family and I had always looked forward to it, but it has continued to get more frugal and sparce every year and is now comparatively poor from what it was 10 years ago. The hotel is trying to save money in the wrong way. It is obvious that the entire setup is now being outsourced. The supervisor in charge is very nice and personable, and doing his best with what is available, but the food quality is very average, and even the personnel are no longer Japanese. There used to be a nice coffee station as you exited the buffet room. It is gone. Real cream for your coffee, gone. Nuts, grains, and raisins for yogurt, gone. Assorted cheese section, gone. Assorted multigrain breads, gone, and the general food quality has become cheap. The Goshiki Restaurant, from 2nd hand sources, all expressed their disappointment with this evening restaurant in the same way as the breakfast. If food is not a concern, then the Green Leaf will be fine for you. If food is important for a nice ski-in, ski-out vacation, then you might consider a neighboring hotel instead.

Nice hotel with convenient ski-in/ski-out access. There are many rooms in the hotel but nevertheless, the staff (reception, house keeping, etc) managed to maintain good level of service throughout my stay. Buffet breakfast had large selection of food. Shuttle buses to Hirafu/Kutchan start from this hotel, so no worries about not having seats. The buses were also quite frequent. There is a new Niseko Village shop area behind the hotel that houses few retail shops and restaurants, offering more options for food now, rather than just the what's in the hotel.

Stayed at 2nd fl studio, facing mountain. A bit too low so view was slightly blocked by some structure but still good. Room size was good for 2, with 2 opened suitcases lying on the floor. Dining table was small, Japanese standard size. With 2 cups of coffee, very little space for 2 plates. Kitchenette equipped, washer & dryer w/detergent, iron, clothes rack all in. Shower was so comfortable, good water temp & pressure, has seat to relax as you shower. Basic shampoo, conditioner, shower gel, bathroom amenities. Each room has own ski lockers at B1, really a ski-in/out location. This is the BEST feature. From outside the locker room, you can access the family hill, skied down to the lift and ski down this hill. Its a night ski area too, so beginners can spend the whole day here. Its a bit narrow comparatively & so it felt crowded at times, but most times it was ok. 2nd and last day were magical at this hill. Powder snow, at night we were about the only 5-6 people at the slope. Night ski closes at 7pm. There is another 1 hotel at this hill, also ski-in/out, but Maples is hands-down, the better location as its door is just at this hill, no need to walk at all, other than just to put on your skis. There are 2 restaurants on site, we only visited the Italian. Most of the good eating places were so packed and needed to queue. We were thankful for this Italian restaurant which served really good pizzas and beef cheek. Able to walk in without queueing, place is about 80% full most times. After 3 dinners, they recognized us and actually saved us seats. Concierge was friendly and super helpful. Another great feature was the van to & from Maples to where we needed to go. Book the transport early (at least 1 day) to get to and back from gondola - trust us, you WILL really need it. Tried lugging ski gears from the nearest bus-stop, and walking upslope in ski boots after a day of skiing, it was so tiring. Very nearby: convenience store, a popular ramen shop, Arabica coffee truck (not open daily), snack food trucks

4bedroomのペントハウスに3泊しました。施設や部屋の内装は良く、部屋からの眺めも最高でした。 ただ、ラグジュアリーホテルとは到底思えないようなホスピタリティの低さを随所に感じました。笑顔は全くなく、顧客目線に立って、より快適に過ごしてもらおうという気持ちも全く感じません。ただ運営側本意なルールを押し付け、業務をこなしているような感じです。1泊30万近く払って連泊している宿泊者に対してビジネスホテルのような感覚で対応しています。もはや現場だけの問題ではなく、上席者の指示や運営会社の経営方針自体に問題があるように感じました。施設は良いだけに、とても残念です。 まず到着時には車から荷物降ろすのを手伝う気配はなく目の前で傍観している態度に驚きました。荷物は車２台分全て自分達で降ろしました。チェックアウト時の手伝いも皆無。一番高いスィートなのにルームクリーニングは他の部屋同様に最低限で、使用した食器などは一切洗ってくれません。昨シーズンはskye nisekoのペントハウスに何度か宿泊しましたが、サービスのレベルや融通のきかせ方は綾よりはかなり良かったです。 他にもとにかく融通が効かなく、多々残念な対応がありましたが割愛します。ホテルが良く考え直して値段に見合って、心のこもったサービスに改善していただける事を願っています。

Do not recommend anyone to stay here - we were overcharged erroneously. Also the hotel is quite bad, more like a hostel but with hotel price. Also gave the below review to hotel (in person and over email) but they don’t even bother responding to me - they obviously don’t care about customer service or guests’ stay. Objectively, the hotel looks quite decent when we booked it on hotels.com but it was quite a terrible stay. Cons: - Do not book any ski services through the link the hotel provides. Hotel tried to charge us for ski lift passes which we didn’t know were booked. We made an enquiry for the lift passes but there was no payment page so we had assumed it’s not confirmed and separately booked it with the vendor. We received no emails which clearly said we had successfully booked and the at payment was due at the hotel. The emails on this service that the hotel sent were bundled up with other services which we had indeed paid for and bought. The hotel made the entire service very confusing and had led us to believe nothing was due and in the end they did not ask for our permission and charged me from the credit card used for security deposit for the room - something completely unrelated. - We were given a room that was already occupied at check in and was horrified to find out when we opened the door that it was already occupied. Check in process took 30 minutes total as a result, which is excessively long and slow and as a result we had missed the hotel shuttle bus to the city centre when we had told the staff we must make the bus in order to make our dinner booking - - We were given misleading information a few weeks prior to our arrival (by James, the manager, over email) on how it would be very easy to call a taxi when we arrived at Hirafu welcome centre if we missed the hotel shuttle bus. The manager, James, clearly told me this over email with the knowledge I’m arriving on Christmas Eve. When we arrived at the welcome centre, we were told all taxis are booked out for the Christmas period. This was something the hotel could have easily known / solved by suggesting we pre book a taxi in advance. - Despite the hotel knowing it’s a peak season (Christmas Eve, Christmas Day, Boxing Day), the hotel’s shuttle bus schedule is extremely impractical and it runs for only once an hour in the evening. It’s impossible to order a taxi during this period and to walk because it’s so cold but most people’s dinner reservations are either at 6 or 630 or 8/830. The shuttle bus times means it’s impractical to finish skiing and catch the shuttle bus and to come back to hotel, shower, change and catch next shuttle bus without leaving the ski resort 3 hours prior even though it’s only 5 minutes away by drive. I find it speechless why the hotel would only have one bus operating when it has 3 shuttle buses at its disposal. - - The night receptionist girl (she must be on a working holiday) and the staff generally (including the reservations manager, Ja

Yvonne and colleagues were all very cheerful and always ready to offer assistance. Very clean and great scent throughout the ground floor and check in lobby. Free ride up to Gondola saved us energy climbing all the way up. Much appreciated for the complimentary upgrade to bedroom suite with city view. As the first stop of our honeymoon trip, my wife and I were delighted and already missing the restful experience!