Hotel berhampiran Lago Maggiore, Ispra

정말 너무 뷰가 최고였어요! 스파 시설도 좋았습니다. 마지오레 강 바로 앞에 비치 클럽도 포함되어서 인생 경험하고 왔습니다!

Por segunda vez volvimos a este hotel que nunca decepciona aunque deben mejorar la forma en que exponen las ofertas. Al llegar al hotel pedí que quería tener la oferta relax total que figuraba en la pagina web. En la mima décia desde 1399 Euros por lo que di oor obvio que ese era el precio para 3 días ( publicidad engañosa, sin necesidad.). Pensando que este era el precio me dijeron en el chek in que no podían generarlo ellos, debía subir al Spa para arreglar con la persona de ahí. Subo al Spa antes de hacer chek in; y le muestro a la persona la oferta a lo que me dice que si la podemos tomar. Me dice que lo debo arreglar en el chek in. Bajo a chek in y hago la gestión por el programa Relax Total. Después de un buen rato me dicen que esta ok y les pido para pagar toda la estadía. Siempre hago de esta forma. Cuando voy a pagar cada habitación ( eran 2); me dicen que el total de ese programa eran 1799 Euros en vez de 1399 Euros. Les reclamo que en el Spa había mostrado la oferta y que me habían dicho que estaba ok pero me dicen que esa tarifa es para otros meses, no el que estaba en curso. Yo ya le había dicho a mis acompañantes que tomaríamos ese programa. Estaban todos ilusionados. Pero al enterarme que valía 400 Euros más de lo que decía en la página inicial tuve que cancelar. Pedí para hablar con el Gerente y este me dijo que no iba a hacer nada; no siquiera una atención por haberse equivocado cuando subí al Spa ( que ellos me mandaron) y le mostré el programa a la chica, la que me dio el ok. Un Gerente que no sabe tratar a un cliente. Yo tengo empresa y si me pasa eso busco una solución. Ellos alegaron que si yo ponía la fecha me arrojaba el precio que decían ellos. Cosa que era verdad. Pero entonces , porque me hicieron ir al Spa para arreglar la oferta? Y si la chica me dio el ok cuando le mostré el precio y el programa; no deberían haber aido flexibles ? Que necesidad tiene el hotel de hacer publicidad engañosa ? La verdad que el hotel es espectacular. No tengo nada que decir respecto a sus habitaciones, las piscinas , el Spa etc. Todo es de primera. La cena que tuvimos ahí no me gustó. Cara y porciones muy pequeñas. El resto todo de primera. Aconsejo que cambien la forma de promover estas ofertas Igualmente recomiendo el hotel.

Stayed overnight for our early flight home to the US. Front desk person was very efficient and kind. The room was particularly large for an European hotel—great mattress. Very clean. Helpful staff. Great place if you need a no frills, clean and comfortable place to stay while overnighting. Hotel has a free shuttle but a reservation is a must. Didn’t know that but they went out of their way to accommodate. Definitely mail use again if needed for this purpose.

Our hearts are full of gratitude for everything the @villapalazzoaminta offered to us on our wedding day. The whole experience was so perfect, that we felt like we were at our houses. Villa Aminta is now our place in Stresa. And Stresa, our love's place in the world. Comfortable rooms, stunning views, tasty food, and a kind and helpful staff. We have loved every second of our stay! Thank you!

The hotel is located off a divided road which isn't illuminated so slow down as it's easy to miss the entrance. Staff are accommodating and kind but they did close down for the night so check with them if you're going to be late. You absolutely need a car to get to this hotel. Our room was a triple room and very spacious. We could drive up and park outside hence the motel feel and it was very convenient having the car outside. The room had a strong smell which was a bit mouldy--I couldn't identify the smell. After being in the room awhile, we couldn't smell it anymore. Everything was clean though.The room was so warm that we had to shut off the heat and open the window. The water in the shower wasn't hot enough for my other half although it was fine by me and the floors are very slippery in the bathroom when wet.. You can hear the train going by every hour or so and the people upstairs but you couldn't hear the cars from the road. The train only went by once in the middle of the night. And the reason I know this is...my biggest bone of contention...the rock hard beds and the flat pillows. We came in late so we didn't call to ask for extra pillows thinking that the staff had left for the night so I slept with towels under my pillow but it was a difficult sleep for how hard the bed was. We definitely asked for them on the second night as it felt as though my neck and shoulders were going to break. Breakfast was very good; they had the usual cereals, fancy juices, baked goods, plus hot foods like eggs, bacon, hotdogs, etc. We stayed at the Holiday Inn Express near Malpensa the night before and the B&B Hotel's breakfast far exceeded it both in quality and variety. There's nothing around the area to walk to so factor in the cost of breakfast if you want it. The breakfast room was accessible from the interior door of our room and there was a lift and stairs so it was accessible for all. I would stay again but they definitely need to invest in mattress toppers and extra pillows for this old lady.

Ho trascorso alcuni giorni in questo hotel con la mia famiglia, restando subito colpita dalla bellezza dell’ambiente, per gli ampi spazi molto curati sia all’esterno che all’interno: ci ha accolto un giardino con un prato verde e rigogliosi alberi fioriti, e ci è venuto incontro personale gentilissimo che ci ha portato i bagagli in camera e ci ha indicato il parcheggio dell’hotel. All’interno, bei salotti arredati con eleganza e guarniti con piante e fiori freschi, e una sala da pranzo piena di luce grazie alle pareti tutte a vetro, affacciate sul giardino. All’ultimo piano, una grande terrazza da cui si gode la splendida vista del lago e delle sue isole. Sul dietro c’è una bella piscina che in primavera non è ancora fruibile ma che d’estate sicuramente offre un piacevole refrigerio. Ci siamo sentiti coccolati e abbiamo trovato disponibilità anche da parte del personale di sala (abbiamo usufruito del trattamento di mezza pensione) pronto a venire incontro alle esigenze dei miei nipotini di uno e cinque anni. La posizione dell’hotel è ottima, vicina al centro e al lungolago, e in particolare a due passi dalla partenza dei traghetti per le isole. Insomma, consigliatissimo!!!!

The room (we had No 106) was modern & very clean, the location great, the parking helpful. Thanks to Tripadvisor we had great dinners in restaurants, all within walking distance. The breakfast at the hotel was certainly Corona-conditioned so reduced: There was toast, ham, cheese and egg per personal allocation. We were there for 1 week - it was the same every day. This could be optimised. We could not use the sauna because of the special opening hours. Unfortunately, our beautiful holiday was spoiled afterwards: We always keep our things in a locked suitcase in hotels when we are not in the room during the day. This was also the case here the whole week. Exception: the day after we went shopping. We hung exactly 4 items in the room so they wouldn't crease. Everything else was in the suitcase or in the car. One of the clothes we bought, for which we have a receipt, did not arrive at home and could only have stayed in the hotel. In whatever way. What a pity. Maybe it will turn up...

After a long time, finally an overnight stay in this beautiful hotel. Closed because of Covid, but now open again. Good: Friendly staff, very nicely furnished rooms (especially deluxe rooms and up). Great pillows, fast wifi, good lighting concept, nice terrace, big bathroom. Not so good: Breakfast room a bit cold in terms of a**osphere