Hotel berhampiran Lake Sammamish State Park, Issaquah

I have to note that I have stayed in so many hotels relocating from the East Coast to the West Coast, and I’ve been very surprised at certain hotel chains. This hotel was a delight!! I’ve worked in customer service for years, and I was always told that you be able to know who the manager is just by their leadership skills; I knew immediately that Raj was the General Manager. His professionalism, accuracy, and customer service skills were impeccable; by far the best I’ve seen and I’ve stayed at 25 different hotels during this journey. The hotel itself is also wonderful, which reflects on management also. Every front desk employee was excellent, and I appreciate some humor, and got some from a young lady. The rooms are immaculate, and very spacious; there are a lot of places to meet all your needs in terms of toiletries, wine, and many other things. You can ask the front desk so many questions and not only will they give you the answers, but they will make sure you understand where you are going. The entire team was dressed perfectly, something I’ve noticed has been lacking in other hotels. I think it’s also in the perfect location, because your right outside of Seattle, but not in the middle of all the chaos so you have a great deal peace, but can get to the city in 15 minutes approximately, This has been my favorite hotel that we have stayed at since bouncing around the Seattle area. I applaud Raj, and all management as well as the front desk agents, you truly are all wonderful, and I felt at home but better bc the hotel is just wonderful in all respects. Thank you North Gate for restoring my faith in hotels again.

一間乾淨、地理位置好、前台服務品質佳的飯店。雖然只有三星級，但是服務品質不輸希爾頓飯店唷。走路就可以到的whole good,開車五分鐘的H mart 都很方便。

🔔Perkhidmatan: Perkhidmatan yang baik dan kemudahan bilik yang lengkap.

訂的時候含早餐的，到那邊的時候就不含早餐了，跟前台交涉後，早餐給免了，但是訂酒店的時候特意選了含雙早的，心裏多少有點不舒服。

My husband and I needed a place to stay for Thanksgiving night, as we went for Thursday and Friday to my daughter’s, who lives in Rainier Beach. We live about 22 miles north of Rainier Beach and I don’t like to drive in the dark, so we’ve tried various places close to my daughter’s. We’ve stayed previously at the Hyatt at The Landing, but the cost keeps going up! We tried an airbnb, but my husband, who is visually impaired, did not like it at all. This Residence Inn should have been great! I liked the “suite” - it was like having a little “home away from home”. A total kitchen, the refrigerator was cold; the freezer was frozen. My husband and I prefer to sleep in separate spaces, and he slept on the pull out couch bed. There was good separation of the “living room” area and where the bed was, which I was going to sleep in. We made up the pull out couch bed for my hubby and he jumped in and fell asleep. I got ready for bed and watched a bit of television on the large tv that created a divider between the bed and the “living room” area. I got sleepy and crawled between the sheets of the bed. I was wide awake within a few minutes. The bed was so uncomfortable! The longer I latex there trying to sleep, the worse my body hurt. My lower back and my hips were screaming at me. No matter how I tried to lay, my body was hurting. At home I sleep on memory foam, which keeps all my joints happy and prevents “pressure points”, but I really discovered what those pressure points were in the bed here this night. Finally, at about 1 AM, I checked my phone to see how long it would take us to get home - 33 minutes! No traffic, clear skies and roads! I woke my husband and a decision was made! We were home and I was asleep by 2 AM. I guess we will have to pay the price of the hotel with the better beds for Christmas. I am disappointed; I had really wanted to like the Residence Inn. Maybe because I am older I need a better bed than what was in our room here, but I won’t waste my money again. Take heed.

Prefect location, easy to fine. Staff was nice and courteous. Room was clean and well taken care of. Also comes with free breakfast, which is a plus! Definitely will stay here again.

I enjoyed my stay here, the location was great. The bed was comfortable.