Hotel berhampiran Galerie HEGOA - Art Contemporain - Photographie & Sculpture, Issy-les-Moulineaux

Awful experience with this Best Western hotel. We had 2 rooms for family of 4. So, the same experience for both rooms below: No hot water for almost the entire stay (5 day). Staff just lying (they have been told) about some hot water boiler problems. We only had hot water once, so the showering was challenging! Yes, lukewarm water was available first night. And the hot water magically appeared on the day 2. That was it. No iron in the room. No fridge or cooler. No ice. No coffee making machine in one of the rooms ( you need to ask for it if you need it). Very noisy one side of the hotel - facing the loading deck of the big supermarket. Delivery is starting at 7 am in the morning. The piping in the hotel is very, very noisy, so if someone is taking shower above or below your room the entire side is just screaming! So, if you want to get sleep- make sure wear ear plugs entire night! But Staff is very friendly and helpful and they do speak English! Anyway, if you still need some room in this hotel (maybe it will be cheaper;), avoid section with *05-*06 rooms!

Location is good, just a few mins walk from the Marie d'Issey metro stop, 40 mins by metro from Gare du Nord and a 20 min walk, or two metro stops to the Porte de Versailles expo centre. Plenty of dining options and a couple of supermarkets just a few minutes away. The front desk team are great, special thanks for the restaurant recommendation and finding an iron at short notice - handy hint, the hotel keeps irons at the front desk but people take them and keep them in the room so don't leave it to the last minute if you need one! The room was nicely decorated, apart from one strange black wall / door to the bathroom which, to be frank, was quite ugly and looked out of place. There is a safety deposit box but no fridge. It was over 30C while I was there so somewhere to keep cold water would have been appreciated. TV channels only in French, an English-language news channel would have been appreciated. Breakfast is included but, as another review has said, it is limited and crowded. Several different types of decent bread but only one type of cheese cut tapas-style rather than sliced. Also quite difficult to get into the small serving area as it was quite crowded. Internet worked well most of the time. Only one very small bin in the bathroom for all types of waste. Really need a second bin for things that should be recycled such as plastic, paper and bottles. Overall though, it is a good hotel in a good location and I would definitely stay here ago.

Hôtel très agréable à la porte du Centre de Paris - 1 minute à pied de la ligne 12, à proximité de nombreux commerçants, restaurants etc. Propreté impeccable dans une très belle déco fonctionnelle dans la chambre. Personnel attentif. Petit déjeuner en terrasse au calme avant d'attaquer le tumulte de la Capitale. Rien à redire, je reviendrai sans hésiter

Our room was snug to say the least, but it was clean with a comfy bed and the staff were lovely, the best bit (and why we booked) was the very secure underground car park, which you entered via driving the car into a lift. To say it was a tight fit is an understatement, but for 24 hours secure parking in the center of Paris, this was a bonus feature. Breakfast at bootcamp was surprising lovely, big choice of food, fresh pastries, cakes, fresh fruit, breads, jams, meats, preserves, yogurts, drink choices hot or cold, toast scrambled egg and sausage, but my favorite was the fresh pancake maker that delivered you a stack of delicious fresh pancakes. However, a hotel no matter where it is, is only as good as the staff and their welcome. The staff here are exceptional, friendly and knowledgeable. Don’t expect a fancy foyer, but you will be greeted and welcomed a d there is someone there 24hours.

Très beau 5 étoiles avec un bâtiment historique et un bâtiment high tech Service au top Chambres tres confortables et au calme Restaurant de qualité...je recommande le petit déjeuner et ses œufs brouillés. Spa très agréable Petite mention spéciale pour Alexia et Isabelle très professionnelles dans leur massage

I would be giving it a 1/5 if it wasn’t for the receptionist Thomas. Had 2 receptionists which made our group feel unwelcome, then put on the phone to a woman who was abrupt and spoke aggressively to me. If you are looking to book a quadruple room, you won’t get one, as when I booked one I got 2 rooms 1 room with 2 single beds and 1 room with 1 double. Not only am I a double bed short of my booking, but also me and my friends weren’t in the same room. On arrival a bald receptionist argued with me about the booking I made and when I was trying to explain he constantly told me I booked different rooms, he then put me on the phone to the aggressive woman, who was also cheeky and very ill-mannered. The next morning I was greeted by Thomas, a very friendly receptionist, was very easy to have a conversation with him. Later that night a man called Nabil told me I was not allowed to use the bathrooms in the lounge area and I was to use the one in my room , after I looked it him with confusion he did sigh and tell me I could. An unwelcoming stay, made to feel an inconvenience by the majority of the staff, Will never stay here again.

Absolutely awful hotel. Don’t be fooled by the website they don’t speak a word of English, they don’t even bother trying just speak to you in fluent French and laugh at you when you don’t understand. Arrived and where given a room key on arrival to the 4th floor a cleaner forced us to stay in the lift speaking to us in French we did not understand, we told her we needed to get out and she shouted at us then forced us to go downstairs. At reception her and the worker spoke in French and did not address us or tell us what was going on once. We were then given another key, went up to the 4th floor again and the room was occupied. Back down to reception the two workers argued then gave us the same key we were given in the first place. The room was tiny and boiling, our window opened wide into the corridor of the hotel. Anyone could get through it into our room so we had to keep it shut and stay boiling, no fresh air possible at all,, even with the window open. The shower was like a public one at a swimming pool - turned off every 30 seconds you had to keep pressing the button to turn it back on. Not only that the bathroom was so small you couldn’t mive without the shower curtain sticking to you, and the shower flooded the whole bathroom, leaking into the bedroom even with the shower curtain shut, bath mat down and bathroom door shut. The bed squeaked with the slightest touch could not move all night without it making a racket. I did not get a single bit of sleep because the walls were ridiculously thin I could hear the person next to us showering and drying their hair at 2 am and every door opening and closing. The next day we changed rooms and the new room was fine. However on our last day we had an early start, breakfast supposedly starts at 6 we went down at 6:15 and got turned away, the man just kept saying check out? Sortie? To us so we took that as a cue to leave. Staff are incredibly rude. Also would not recommend booking with lastminute.com as customer service is non existent, no help at all. Worst hotel stay I have ever had.

Excellent clean accommodations! Walking distance to nearby cafes and Marie Issy Metro which takes you on line 12 to Paris sights. Giulia has a background in International Relations and shared good tips for our visits locally and the Napoli!

Booked this via TUI for a 3 night stay in Paris and we weren't disappointed. Firstly the hotel is only a short walk from the nearest metro station, about 5 minutes. The hotel itself is very nicely decorated and the rooms are very well equipped. Bed is comfortable and bathrooms have exactly what you need. The front desk and staff are very helpful. If you are looking for a base to allow you to explore paris you cant ho wrong with this hotel. You can be at the Eiffel Tower in less than 20 minutes