Hotel berhampiran O2 Paris Ouest, Issy-les-Moulineaux

Awful experience with this Best Western hotel. We had 2 rooms for family of 4. So, the same experience for both rooms below: No hot water for almost the entire stay (5 day). Staff just lying (they have been told) about some hot water boiler problems. We only had hot water once, so the showering was challenging! Yes, lukewarm water was available first night. And the hot water magically appeared on the day 2. That was it. No iron in the room. No fridge or cooler. No ice. No coffee making machine in one of the rooms ( you need to ask for it if you need it). Very noisy one side of the hotel - facing the loading deck of the big supermarket. Delivery is starting at 7 am in the morning. The piping in the hotel is very, very noisy, so if someone is taking shower above or below your room the entire side is just screaming! So, if you want to get sleep- make sure wear ear plugs entire night! But Staff is very friendly and helpful and they do speak English! Anyway, if you still need some room in this hotel (maybe it will be cheaper;), avoid section with *05-*06 rooms!

Stayed for 2 nights during the Olympics. We booked already a year in advance and everything else was sold out already then so this was pretty much the only option in our price bracket (and it was about 3 times per the normal price for this hotel!) Quiet and residential location but the walk up the hill from the metro station is a struggle in the heatwave and if you have luggage. The breakfast had limited options. It was difficult to find out about allergens in the food items as they were not written down. The breakfast room was always messy as when people left, their dishes were not cleared even after a while as there seemed to be only one member of staff who wasn’t constantly monitoring the status of the breakfast room. The bed was comfortable and so was the shower. There is a general hair and body wash available. The TV was nice. The only rubbish bin in the room is the one in the bathroom and it’s tiny and fills up quickly so your rooms ends up having a lot of rubbish and waste that doesn’t fit in the bin, unless you take them downstairs to the reception area where there is a recycling bin. There is AC in the room but it isn’t as efficient and we felt hot every night. The tables in the room are very small and we couldn’t fit our basic items on the bedside tables each day; there is very less space to put your things down other than two shelves near the entry. The first night I noticed the pillow smelled very dirty, so it appeared to not have been washed in between guests - it smelled like someone had been sweating on it. We asked the pillows and covers to be changed the next day. There is no kettle or tea/coffee facility in the rooms either so to make a drink you have to go to the reception and ask for hot water. A weird coincidence happened when we were sitting in the restaurant area after the check out and waiting for our taxi, my partner simply looked at (visually, not touched anything) the breakfast shelf which has items that are used in the breakfast such as Nutella and jam. The manager or other member of staff ran to him and saying “sir you can’t take those they are for the breakfast! Don’t touch them!”. He was not even intending to, simply looked at the shelf while we were waiting for our taxi. He then went in to the kitchen and said something in French to another staff member and asked him to do an inventory of all the breakfast items in their storage cupboards in front of us. Did they think we had been sitting there stealing breakfast items while waiting for our taxi? Humiliating!

Unsure how to feel about this hotel. We have stayed for 3 nights. Rooms are really good and super clean. Reception staff was fairly good at english and the whole hotel area was fairly looked after. However the garden could do with a bit more attention to it. Breakfast staff could do better at looking after guests during breakfast. And i dont mean as to serving them but mending the condiments and food so it doesnt run out completely. Also do not raise your shoulders when asked a simple question in english. Its a hotel, people should know at least what the food they serve is called in english. Breakfast tables are all set for two so if there is more then two of you, get prepared to make your own arrangements or be there early to grab a single long table that can sit more people. Breakfast table preparations could be taking place earlier in the morning than in the evening. That way guests could use tables indoors for socialising etc.

Our room was snug to say the least, but it was clean with a comfy bed and the staff were lovely, the best bit (and why we booked) was the very secure underground car park, which you entered via driving the car into a lift. To say it was a tight fit is an understatement, but for 24 hours secure parking in the center of Paris, this was a bonus feature. Breakfast at bootcamp was surprising lovely, big choice of food, fresh pastries, cakes, fresh fruit, breads, jams, meats, preserves, yogurts, drink choices hot or cold, toast scrambled egg and sausage, but my favorite was the fresh pancake maker that delivered you a stack of delicious fresh pancakes. However, a hotel no matter where it is, is only as good as the staff and their welcome. The staff here are exceptional, friendly and knowledgeable. Don’t expect a fancy foyer, but you will be greeted and welcomed a d there is someone there 24hours.

Excellent price quality for Paris. Very friendly and special greeting. Reception staff was extraordinary. Very nice and clean hotel. Maby just a few minor flaws A bit far outside you need to take a cab Uber of metro and de restaurant was good but not special.

Terrible customer service. Extremely unhelpful staff with no desire to help guests with reported problems. Air conditioning did not work, they offered a fan. We already had a broken fan in the room so told them this wasn’t good enough. They sent a technician up after 3 days who told us they ordered specialist parts to come the next day…this was a lie. The next day I enquired where the specialist parts were and they offered me a fan again. When I returned to the room the whole electrics had failed in the room and we were left in darkness. This was the final straw we asked for a room change and we’re granted this the following day. The safe then failed and wouldn’t open we had all of our money and passports in there along with some valuables. When reported to reception at approximately 7pm, we were told that no-one would be able to help us until 9am the next day. Front door code and Wi-Fi code changed, we thought it was us being stupid but when we finally reported they told us it changed on the 1st of the month. I’m not sure who we were expected to know that. Nothing in the room was changed replenished or cleaned in a whole week stay. You need to go to reception to ask for basic replacement items like toilet rolls and towels. All in all a good location and although the rooms are basic they were more than good enough for a family to stay in for a week and see the sights of Paris. I just wish the staff were more helpful and attentive to guests who stay at the hotel. It’s a nice hotel but considering the size and amount of rooms, there really was very limited staffing with no one visible at front of house most of the time.

We arrived on a very hot day to find that the hotel had no air conditioning or fans. We tried to move hotels within minutes of arriving but due to the rugby World Cup we had no luck. I asked the hotel if they had a fan and we were told to open the windows. We had 2 young children and the windows had no screens, so this was not an option seen as we were several floors up. Size of the apartment was good, but that’s about it. There was mould in the bathroom and toilet, probably due to no airflow! We had trouble communicating with staff which made things difficult. Location was good, convenient to tram and train services. We wouldn’t stay here again.

Night manager David was most helpful and welcoming when we arrived one late Monday evening. This newish business hotel is conveniently adjacent to the Boulevard Périphérique Paris (Paris Ring Road) making it highly accessible from the CDG airport in just thirty minutes. We were tired after the long flight so we were very grateful that he checked us in so promptly for our ten-night stay. With our platinum Bonvoy status David also upgraded us to the Junior Suite (#122) with a view of the pleasant inner courtyard garden. The spacious trapezoidal shaped room came with large sofa, writing desk, super king size bed, large closet and an integrated compact fridge, safe and beverage bar. The bathroom was also extremely specious. Everything smelt clean and looked spotless. Our requests for extra pillows, hangers and toiletries were always met promptly. Housekeeping did a very good job. Our reservation came with daily breakfast which is served on the ground floor. An amply above average spread - but more importantly the quality is very apparent in spite of the lack of a live station preparing eggs. All in all, CMPdV comes highly recommended. Their team managing the front desk are irreproachable.

A Paris pour l'exposition Friends à la Porte de Versaille, nous décidons de rester deux nuits de plus, tant qu'à faire, autant en profiter... quelques recherches et nous tombons sur cet hôtel aux tarifs plus qu'attractifs. J'ai des doutes quant au rapport qualité/prix, mais que nènni, c'est parfait ! Une belle suite de 30m², une salle d'eau exceptionnelle, grand bain + douche, un salon confortable et une bonne literie. Ah oui, chouette initiative, les toilettes sont indépendantes de la salle d'eau, c'est mieux ainsi... Personnel plus que serviable à l'accueil, petit shop bien achalandé pour les distraits et les ”rouviss'” comme moi, taxi à disposition... Une salle de sport à disposition en haut du bâtiment, ainsi qu'une terrasse où prendre une verre ou, où en griller une. Le seul inconvénient, si vous n'êtes pas taxis, c'est la distance avec la première station de métro, 20 minutes à pieds, sinon il y a des bus à quelques mètres et un RER si je ne m'abuse. Voilà, une extraordinaire expérience...

Très bon hôtel, tous le personnel est accueillant, disponible à toute heure et à votre écoute., sympathique et arrangeant. L’hôtel est sécurisé et bien desservis par les transports en commun. La décoration est soigné, jolie salle de repas. Les chambres sont idéal pour un séjour parisien avec tous le confort nécessaire. Je recommande cet établissement et remercie le personnel pour avoir contribué au bon déroulé de notre séjour.