The hotel is a decent hotel in central Istanbul which only needs some minor tweaks to excel. The location of the hotel in Sultanahmet is excellent, with the trams just a corner away. The hotel is surrounded by eateries including its own restaurant next door named Massa, which is excellent and serves amazing food. The hotel staff aren't particularly friendly and didn't bother acknowledging us or greeting us when we went in or out, which is not something I'm used to but it could be sometuing cultural as truth be told they did however help us with our luggage checking in and checking out. The room was a decent size and tastefully decorated. For some reason we couldn't comprehend why it had a window (with blinds which wouldn't close properly) from the toilet overlooking the bed, which was very confusing and didn't make much sense. This might prove awkward for those not travelling as a couple.The hotel supplied us with complimentary water bottles every day which were very much appreciated. The bathroom was a good size, as was the shower. The toiletries provided could be better quality and we would have appreciated a hand soap dispenser. Storage space was not planned properly and plenty more could be made available in the bathroom. Breakfast was plentiful and fresh every morning and served on a rooftop terrace with beautiful sea views and overlooking the Blue Mosque and Agia Sofia. However for some reason, even though they had a toaster in the breakfast room, we only found sliced bread on two days and were informed it was unavailable for the rest of the three days we stayed there even though sliced bread is a breakfast staple and easily bought anywhere had it run out. Housekeeping was a bit hit or miss. Some days it was fine and the others the housekeeper didn't leave any basics like toilet paper or laid the bed with bedsheets with holes in them. On the other hand the bed was very comfortable and very large, it was wonderful to come home to after a long day of sightseeing. All in all I'd probably stay at the hotel again especially for its location and excellent breakfast and sizeable rooms.
Cemerlang
48 Ulasan