Terokai Ulasan Tetamu Hotel di Istanbul

Four Points by Sheraton Istanbul Kagithane
4.6/544 Ulasan
I stayed at this hotel two years ago; back then the hotel was quite new but the suites were not ready for guest use so I had a corner room instead. This time was my first stay in a suite at this hotel and I was quite impressed. The suite is at a level far higher than what would normally be expected for the Four Points hotel brand. For example not only there were two full bathrooms, but one of them had a Japanese style toilet with auto-flush and lid which opens / closes by itself. There were controls for electric curtains which is normally a feature mostly found in luxury hotels. Also the floor of the living room was hardwood - real wood, not vinyl / fake wood. The service at this hotel was impressive when I stayed in 2021 and it remains more akin to a full service hotel rather than select service like Four Points, so kudos to the staff. My only concern is about the likelihood of suite upgrades as Marriott Ambassador Elite guest at this property specifically. In general, suite upgrades as top tier of the Marriott loyalty program are plentiful, and in Istanbul even more so than elsewhere in the world. Not being successful on a suite upgrade is more the exception than the rule nowadays based on my experience, but unfortunately at this hotel at first they refused to upgrade me to a suite. They said because they do not have many suites, by hotel policy they simply do not upgrade to suites. I expressed my disappointment and I think it's not competitive but in the end they upgraded me which was nice, however I remain a bit unclear what it means for my potential future stays, will they upgrade or not. I guess their suites are wonderful but it seems there are many other hotels in Istanbul which will not think twice, and they upgrade generously. Here, I am not so sure, especially if I booked there for a longer stay perhaps they would be quite reluctant. So that would be my hesitation in the future if the nature of my stay was such that I would value having a suite then perhaps it would not be an ideal fit. But for a quick one-night during a layover from the airport it would be no problem.

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